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Reviews of Fairfield Inn & Suites by Marriott Los Angeles West Covina

2.5 out of 5
Fairfield Inn & Suites by Marriott Los Angeles West Covina
3211 E Garvey Ave N, West Covina, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 590 reviews" "
Rating 8 - Good. 174 out of 590 reviews" "
Rating 6 - Okay. 40 out of 590 reviews" "
Rating 4 - Poor. 27 out of 590 reviews" "
Rating 2 - Terrible. 14 out of 590 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay here again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly customer service
Stayed 1 night in Apr 2024

10/10 Excellent

Sandra, Chino Hills

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean throughout and the front desk staff were helpful. Our bathroom had no fan ventilation, so we had to use our luggage to prop the door open after showering. This was a small price to pay for the comfortable beds and hot breakfast. It was also extremely quiet considering the property is next to the freeway. Would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Aurora

Stayed 1 night in Mar 2024

10/10 Excellent

Angela, Palmdale

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great loc for this hotel !!! Easy parking and lots of great dining options .. def staying here again. Receptionist was great …
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, just off I10, multiple restaurants within walking distance, plus lots of shopping options.
Stayed 5 nights in Dec 2023

10/10 Excellent

Harlan, Brooklyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, well run hotel with pretty good rooms, a nice little pool, reasonable breakfast. Only issue was that one of the two elevators was broken and the other was intermittently out.
Stayed 3 nights in Jan 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we checked in the desk person was at lunch and we had to wait. Breakfast items were always needing refilled. Garbage was not emptied so we had to leave our garbage on the table. We had to go to the store to buy our own breakfast foods. We asked for additional towels sent to our room and they did not come. I had to go down and get them and the desk person was not doing anything. This was the worst Marriot property I have ever stayed at. Very disappointed.
Stayed 7 nights in Dec 2023

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found “my hotel” !
Great customer service. Special thanks to Robert at front desk!
Stayed 10 nights in Dec 2023

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was very good. The only suggestion I have is that the tv which is large sits in front of the mirror....that renders that mirror usless.
Stayed 2 nights in Dec 2023

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay with my family. Very close to everything.
Stayed 2 nights in Dec 2023

6/10 Okay

David

Liked: Cleanliness, staff & service
I feel like an upgrade for the lamps in the rooms would be great. Ones with USB ports to plug devices into so they can charge
Stayed 2 nights in Jan 2024

8/10 Good

tara

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Vanessa

Disliked: Cleanliness
Dirty bedding
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Stayed 6 nights in Dec 2023

10/10 Excellent

Blanca Aidee

Stayed 1 night in Dec 2023

8/10 Good

Ricky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Stayed 2 nights in Sep 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean. Breakfast was good. Appreciated that they had security.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ludy

Stayed 2 nights in Nov 2023

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Claudia

Stayed 1 night in Nov 2023

8/10 Good

alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great beds
Good hotel and the best of all great beds.
Stayed 2 nights in Nov 2023

8/10 Good

Dan, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast. Clean.
Stayed 3 nights in Nov 2023

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 checkin took too long 2- broken bedsid lamp switch and loose bathroom door clothes hook 3- hot tube water temp not hot 4- no fruit, eggs at 8am breakfast despite checking beforehand- very unhealthy choices Will choose other hotel next time
Stayed 1 night in Oct 2023

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

mark

Stayed 1 night in Oct 2023

10/10 Excellent

ALFREDO JR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Fairfield Inn & Suites by Marriott Los Angeles West Covina. The location is very manageable by me and my family. Friendly staff, no need to pay parking and they even have breakfast snacks.
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Older hotel
The stay was fine, but the hotel is definitely on the older side.
Stayed 1 night in Oct 2023

8/10 Good

Nisha

Stayed 1 night in Oct 2023

8/10 Good

Octavio, Penn Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel close to restaurants. It was a good stay for my wife and I.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Leonila

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Diana, Monrovia

Travelled with family and small children
Disliked: Staff & service, amenities
Staff was extremely unhelpful and unconcerned. Blamed it on short staffing, which I get, but no need to be rude or unhelpful. The breakfast was poor for the price paid. I would never stay here again
Stayed 1 night in Aug 2023

8/10 Good

Sylvia

Stayed 3 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Maurice

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

CHRISTOPHER, WOODLANDS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean and Easy parking. Close by shopping areas
Stayed 2 nights in Aug 2023

10/10 Excellent

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean property. Easy check in and friendly staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

4/10 Poor

Hyunsoo

Travelled with family, Business traveller
Disliked: Staff & service, amenities
Extremely rude staff during the check in. The house keeping is not so great since we had to go to the front desk to get refills for shampoo and etc. (they don't seem to have house keeping staff readily available and would not deliver to the room) The only descent part of the stay was the breakfast which was surprisingly well stocked with good yogurt and oatmeal. I would NOT return here.
Stayed 3 nights in Jul 2023

10/10 Excellent

Mira

Stayed 2 nights in Jul 2023