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Reviews of The Hoxton Southwark

4 out of 5
The Hoxton Southwark
Blackfriars Road 32- 40, London, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 618 out of 831 reviews" "
Rating 8 - Good. 140 out of 831 reviews" "
Rating 6 - Okay. 40 out of 831 reviews" "
Rating 4 - Poor. 18 out of 831 reviews" "
Rating 2 - Terrible. 15 out of 831 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff! We enjoyed both of the restaurants!
Stayed 5 nights in May 2024

10/10 Excellent

Joyce L

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Very close to the Thames River, London Eye and Borough Market. Enjoyed the cozy atmosphere.
Stayed 4 nights in May 2024

10/10 Excellent

gisselle

Travelled with partner
Liked: Amenities, property conditions & facilities
Very nice hotel , tje rooms are a little small but not much of an inconvenience. Liked that everything was near by
Stayed 4 nights in May 2024

6/10 Okay

Zhengju

Travelled with partner
Liked: Staff & service, amenities
The staff is great, the restaurant is great. The location is convenient. However the bed is a little saggy, and the bathroom smells odd.
Stayed 2 nights in May 2024

8/10 Good

Emma

Liked: Staff & service, amenities, property conditions & facilities
The room was lovely and we really enjoyed our relaxing stay. We were a bit disappointed by the Albie for dinner, it felt quite rushed and casual which I understand but wish it was a bit more special. The other thing is that there was a blood stain on one of our pillows, and the extractor fan in the bathroom was broken.
Stayed 2 nights in May 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Staff & service, property conditions & facilities
Ubiquitous but inoffensive Manhattan loft-style property that has borrowed heavily from the Ace hotel aesthetic. Saturated with would-be influencers. Strange musty smell to the room. Mattress had a waterproof mattress protector which made for an unpleasantly hot night’s sleep. Staff were pleasant. Would not rush back.
Stayed 1 night in May 2024
Response from The Hox Team on 7 May 2024
Hi Catherine.Thank you for your feedback, Apologies to hear that there was a musty smell in the room and that you had an unpleasant night due to the heat in the room. Were they reported to the team by any chance? We're always aiming to provide the best service and standards to our guests, and I am sorry to hear that this time they didn't meet your expectations. Great to hear that the staff were pleasant, and you enjoyed the rest of your stay.We’ll see you back in the house again soon!

10/10 Excellent

Fedor, Canton

Liked: Property conditions & facilities
Very good
Stayed 3 nights in May 2024
Response from The Hox Team on 7 May 2024
Hey Fedor,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox, come back soon! Best,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from The Hox Team on 7 May 2024
Hey John,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox, come back soon!

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Apr 2024

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms Gorgeous lobby Great location
Stayed 3 nights in Apr 2024
Response from The Hox Team on 7 May 2024
Hi Hollie,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox, come back soon! Best,

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Timea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and atmosphere.
Stayed 1 night in Apr 2024

4/10 Poor

kevin

Disliked: Amenities
Would a chair in the room be too much to ask for ? Not one seat in the lobby to relax or work that doesn’t require buying something.
Stayed 3 nights in Apr 2024
Response from The Hox Team on 23 Apr 2024
Hey Kevin, Thank you for your feedback.Really sorry to hear that you weren't a fan of the lobby though...we like the space to be for guests and locals alike, to work, chill, socialise, grab a drink, and do our best to make sure there are seats for our guests and that people don't stay TOO long with their head in the screenWe do try to give as accurate a description of the rooms and amenities on the website though we're sorry to hear it wasn't for you.Best,

10/10 Excellent

christopher

Great
Stayed 2 nights in Apr 2024

10/10 Excellent

Massimiliano

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool hip hotel design. Comfortable room. Excellent staff service. Restaurant just ok.
Stayed 7 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience! Staff friendly, room was clean and the South Bend location is perfect to explore London.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sean, Huntersville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

My number one hotel in London.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lyndsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying at any Hoxton!
Stayed 2 nights in Apr 2024
Response from Victoria on 17 Apr 2024
Well, what can we say - 5/5?! We're blushing! Thanks for your feedback, great to hear you enjoyed your stay so much! We can't wait to welcome you back to the 'hood again soon!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful experience!
Stayed 4 nights in Apr 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Really beautiful hotel in a great location. Super strong wifi (always good!) Staff was very helpful. Definitely would recommend and will return.
Stayed 6 nights in Mar 2024

10/10 Excellent

Tanguy

Stayed 5 nights in Apr 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet, friendly staff, comfy bed, good shower, good restaurants. I would definitely stay there again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Vaibhav, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Harvey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff willing to help at any time. Lovely rooms and incredibly clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Vaibhav, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property exactly like the pictures. Amazing service and extremely friendly and accommodating staff members. Had a great stay!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend staying at this Hoxton. It is within walking distance of every accretion in London without being in a touristy location. The staff is so kind and helpful. The rooms are so comfortable and clean. Looking forward to our next trip and will definitely stay here again.
Stayed 6 nights in Mar 2024

10/10 Excellent

Naomi

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely visit here again, simply because the staff have been so welcoming, polite and super friendly. The rooms are immaculate, the food and drinks delicious and very good value for money. The whole experience has been fantastic
Stayed 1 night in Mar 2024
Response from Victoria on 17 Apr 2024
Well, what can we say - 5/5?! We're blushing! Thanks for your feedback, great to hear you enjoyed your stay so much! Nice to know the team took such good care of you, happy to hear the room worked so well for you too! We can't wait to welcome you back to the 'hood again soon!

10/10 Excellent

Lucie

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff on reception were really welcoming and helpful. Also the bar staff were great - we were provided with a table by the window which was a lovely treat for my daughter and I and very much needed after wondering around London all day!
Stayed 1 night in Mar 2024
Response from The Hox Team on 29 Mar 2024
Hi Lucie,Thanks for your review, great to hear you're a fan of The Hox. Nice to know the team took such good care of you.We’ll see you back in the house again soon! Best,The Hox Team

10/10 Excellent

Roisin

Stayed 1 night in Mar 2024

10/10 Excellent

Reynold, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great all around hotel, great area
Stayed 6 nights in Feb 2024
Response from The Hox Team on 23 Mar 2024
Hi Reynold,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this lovely feedback. Glad to hear that the location was convenient for you you. We hope to see you in the house again real soon! Best,The Hox Team

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this hotel, super clean no rugs which is a big nonono for me!!! The design of the property is so modernized, the restaurant upstairs is delicious, just everything in one place
Stayed 1 night in Mar 2024
Response from The Hox Team on 21 Mar 2024
Hi Margaret,Thanks for your review, great to hear you loved Seabird! The seafood in the restaurant is pretty delicious – we agree! Brilliant to hear you loved your time at The Hox and enjoyed the ambiance throughout. We can't wait to welcome you back to the 'hood again soon! Best,

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and great location. We will definitely be back!
Response from The Hox Team on 21 Mar 2024
Hi Elizabeth,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox, come back soon! Best,

10/10 Excellent

Lazar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay. The hotel was clean and its design and aesthetic made the room feel unique and lively. The only downside is that it’s relatively far from some of the touristy areas, but there’s plenty of public transportation that made it a non-issue.
Response from The Hox Team on 9 Mar 2024
Hey Lazar,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox and enjoyed the ambiance throughout.Come back soon!

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
A distinctly refreshing change from the many other hotels I’ve stayed at in London. Will Look to visit in the future
Stayed 3 nights in Feb 2024
Response from The Hox Team on 9 Mar 2024
Hey Marianne,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox, come back soon!

10/10 Excellent

GRANT

Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying at the Hoxton is Southwark. I would come back again. Cool rooms and great location.
Stayed 3 nights in Mar 2024
Response from The Hox Team on 9 Mar 2024
Hey Grant,Thanks for your review, great to hear you loved your time with us and the location was so convenient for you. See you back in the 'hood soon!

10/10 Excellent

Russell

Stayed 1 night in Feb 2024
Response from The Hox Team on 21 Mar 2024
Hi Russell,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this feedback. We hope to see you in the house again real soon!Best,

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Was extremely pleased with my stay here. From the front desk surprising me with an early checkin that got me some well needed rest after a long flight, to super comfy beds, big windows with views of Big Ben, a gorgeous rooftop bar, friendly staff, and a design plus of retro modern vibes, the Hoxton Southwark has my vote for my new favorite hotel. It’s very walkable to any lovers of the Southwark / South Bank area, but easy access to the tube & busses. Big bonus in my eyes is a sustainable commitment, which I saw reflected in the optional room cleaning services (so glad I don’t have to worry about leaving the do not disturb sign on all the time!), compostable coffee packages in the room, and bottles of milk (instead of plastic creamer packages). Would love to stay here again!
Stayed 4 nights in Feb 2024
Response from The Hox Team on 3 Mar 2024
Hi Samantha,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this feedback. We are glad to hear you had a blast staying with us and glad to hear that our staff looked after you. Happy to know that the location worked well for you.We hope to see you in the house again real soon! Best, The Hox Team

6/10 Okay

Sarah

Liked: Cleanliness, property conditions & facilities
Great locat
Stayed 2 nights in Feb 2024
Response from The Hox Team on 1 Mar 2024
Hi Sarah,Thank you for sharing this feedback, we are glad to hear that the location was suitable for you.We hope to welcome you again.Best,The Hox Team

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hoxton in Southwark for 8 nights. Our room was very clean, the Albie restaurant/bar was great, and it was in a perfect location for seeing everything in London with very easy access to the underground transit. Eugene was eager to help us with anything we needed and was always friendly and welcoming whenever we entered the lobby. Although we didn't catch everyone's name, the staff, bartenders, servers, housekeeping, etc were all extremely nice and helpful. It was so nice to have friendly faces greeting us each day. We will definitely stay here again and would highly recommend!
Stayed 8 nights in Feb 2024
Response from The Hox Team on 3 Mar 2024
Hi Christina,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this amazing feedback. We are delighted to hear that the location worked quite well for you and that our staff was very friendly and looked after you. We hope to see you in the house again real soon! Best, The Hox Team

8/10 Good

Freda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from The Hox Team on 3 Mar 2024
Hi Freda,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this feedback. We hope to see you in the house again real soon! Best, The Hox Team

8/10 Good

Lennart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant stay. The hotel was very well located and we were able to do a lot on foot and by public transport. The rooms were very stylishly furnished and left a good impression overall. The staff were also very friendly and helpful. Unfortunately, the rooms were a bit noisy, so we often heard the (very loud) couple in the next room.
Response from The Hox Team on 9 Mar 2024
Hey Lennart,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox and enjoyed the ambiance throughout. Come back soon!

10/10 Excellent

Rebecca Kathleen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot to check out all areas of the city. Quick access on foot, bus and tube. The room was clean, comfortable and huge(I had a corner room). Staff was friendly and helpful. No lobby to hang in like other Hoxtons I’ve stayed in, but the facility was beautiful and clean. I’d definite stay again.
Stayed 4 nights in Jan 2024
Response from The Hox Team on 9 Mar 2024
Hey Rebecca,Thanks for sharing your feedback. Brilliant to hear you loved your time at The Hox and enjoyed the ambiance throughout. Come back soon!

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from The Hox Team on 3 Mar 2024
Hi Emily,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this feedback. We hope to see you in the house again real soon! Best, The Hox Team

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2024
Response from The Hox Team on 16 Feb 2024
Hi Mark,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this feedback. I hope to see you in the house again real soon! Best,

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous rooms. Delicious food. Amazing staff. We had a blast!
Stayed 5 nights in Feb 2024
Response from The Hox Team on 3 Mar 2024
Hi Lindsey,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this lovely feedback. Wonderful to hear that you had a blast with us and that our staff looked after you. Our food is delish! - We totally agree.We hope to see you in the house again real soon! Best, The Hox Team

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in a wonderful part of London. We will definitely be back to stay again.
Stayed 1 night in Feb 2024
Response from The Hox Team on 3 Mar 2024
Hi Richard,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this lovely feedback. We hope to see you in the house again real soon! Best, The Hox Team

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from The Hox Team on 3 Mar 2024
Hi Ben,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this feedback. We hope to see you in the house again real soon! Best, The Hox Team

6/10 Okay

Frank

Stayed 1 night in Feb 2024
Response from The Hox Team on 1 Mar 2024
Hi Frank,Just a quick note to thank you for staying at The Hoxton Southwark and sharing this feedback. We hope to see you in the house again real soon! Best,The Hox Team