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Reviews of Hyde Park Superior Apartments

3 out of 5
Hyde Park Superior Apartments
34 Inverness Terrace, Bayswater, London, England

Reviews

6.4
Rating 10 - Excellent. 60 out of 584 reviews" "
Rating 8 - Good. 185 out of 584 reviews" "
Rating 6 - Okay. 169 out of 584 reviews" "
Rating 4 - Poor. 104 out of 584 reviews" "
Rating 2 - Terrible. 66 out of 584 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Jacqueline

Stayed 2 nights in Dec 2023

4/10 Poor

Gagan

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Arthur E

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Nothing unique, convenient location, worn, but what to expect from london at this price?
Stayed 6 nights in Nov 2023

10/10 Excellent

P

Business traveller
Liked: Cleanliness, room comfort
A nice place to stay near Hyde Park
I stay at Hyde Park Superior most weeks when I'm in London for work. The staff are always pleasent & welcoming. The apartments are nice, some better than others as they are being updated. The communial areas have recently been decorated, the carpet needs changing as there a few stains but other than that. Reception is in a different building a few doors down but they have a whatsapp chat service which works well and the reception team are very attentive. For the price and location it's good for Hyde Park
Stayed 2 nights in Oct 2023

8/10 Good

Chen

Stayed 5 nights in Oct 2023

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Ok but won’t visit there again
A small but clean apartment in the basement but all of the furnishings and fittings seemed cheap - the main bed was uncomfortable and far too close to the wall on one side and the fold out sofa was difficult to use and seemingly broken. The table and chairs were wobbly and just overall everything was done on the cheap. No hotel lift was a bind and no concierge or reception in the building made it feel less secure than I would have liked. The location was good for food and transport but overall the facilities were underwhelming.
Stayed 2 nights in Oct 2023

6/10 Okay

Louise

Liked: Room comfort
Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Jul 2023

8/10 Good

Raymond

Travelled with family
Stayed 2 nights in Jul 2023

8/10 Good

Natalya

Liked: Cleanliness, amenities, property conditions & facilities
Good property, but very noisy area. Too many young people staying - very nosy till late hours
Stayed 1 night in Jul 2023
Response from Front Desk Team on 14 Jul 2023
Thank you very much for taking the time to write this review as it helps us improve in the future. We do apologise it being a noisy area. We do get fully booked in this time of year so we apologise for the noise. However we are glad to have made you comfortable in your accommodation. We hope to welcome you again soon, Natalya!

8/10 Good

louise

Stayed 1 night in Jul 2023
Response from Front Desk Team on 10 Jul 2023
Thank you for your review! We hope to see you again soon, Louise!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Best stay for money spent
2 adult and 2 children to stay here, we absolutely loved our apartment, felt very homely and comfortable. Have discussed coming back in the future. Didn’t want to come home!
Stayed 2 nights in Jun 2023
Response from Front Desk Team on 26 Jun 2023
Thank you for your review, guest! We really hope to welcome you again soon!

6/10 Okay

Neha

Travelled with group
Reception area looked very unwelcoming, the furnitures were all old and tired and even have tears and wears. Needs a little revamp of furnitures. Receptionist seemed OK. The apartment itself was quite old. The curtains were very old and dusty and it didn't even cover the whole window. The couch bed was old too. Needs a revamp for such an area and price the apartments needs alittle upgrade. Basically nothing was like the pictures must update on the system for more realistic pictures. But would defo stay just needs a little touch up. Thank you
Stayed 1 night in May 2023
Response from Front Desk Team on 26 Jun 2023
Thank you for your review as it helps us improve in the future. We apologise for the poor experience you had during your stay. If you do find the apartment dirty, then please let us know and we will send a cleaning crew to clean up your apartment. We hope to see you again soon, Neha!

8/10 Good

Peter

Business traveller
Liked: Cleanliness, room comfort
Quite a nice place!
Having read the reviews before arriving I was a bit apprehensive, however I was pleasently suprised! It wasn't The Ritz, but clean and had the facilities expected. Having stayed in many hotels & apartments in London, this wasn't the worst I've stayed in, but not the best, however pleasent enough!
Stayed 2 nights in Mar 2023
Response from Fadil on 11 Apr 2023
Dear Peter, thank you for taking the time to leave us a review! We are delighted to hear that all your expectations have been met and we will continue to deliver a pleasant stay for our guests. We hope to see you again soon!

2/10 Terrible

ANNA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The photos of this property were likely accurate maybe 20 years ago. Everything is old, and falling apart. The unit smelled of smoke and mold. The cracks in the walls and dirt/mold in the corners of everywhere you look are unsightly. This place is in desperate need of a renovation. We let the front desk know (the 'front desk' is about a block down from this unit), regarding the issues, and we were offered a one night refund if we decided to leave. Unfortunately, it's difficult to find availability last minute in the summer in London so we had decided to stay. Do yourself a favour and stay away from this place! It's disgusting. There is a Radisson Blu not far from here that we would have chosen to move to instead (but it was sold out).
Stayed 2 nights in Aug 2022
Response from Fadil on 16 Mar 2023
Dear Anna, thank you for taking the time to leave us a review. Thank you for bringing these concerns to our attention. We regret that your experience did not meetyour expectations and have shared your feedback with our team. We invite you to contact us to discuss your experience in more detail. Kind Regards.

6/10 Okay

Tim

Travelled with family
Good Location, Over priced and Poor Communication
This was an OK stay, large room but over priced for what it offered. Great location but check-in process was not communicated well at booking and arrival/departure (note you need to go to No 55 first). It was a very hot apartment with no ability to open a window. We wont stay again.
Stayed 1 night in Aug 2022

2/10 Terrible

William

Stayed 1 night in Apr 2022

10/10 Excellent

R

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Ms Tracy

Travelled with family
Central and convenient for sight seeing. Can't say property was dirty, probably some time since had a deep clean. Would stay here again. Very small bathroom but you're staying very cheaply in central London, don't expect The Savoy at these prices. Reception staff were pleasant and looked after our bags after checking out. Lots of choices for eating out just around tbe corner.
Stayed 5 nights in Oct 2021

8/10 Good

Sylvain Felix

Liked: Cleanliness, room comfort
Stayed 9 nights in Oct 2021

6/10 Okay

Mark

Travelled with family
Stayed 2 nights in Sep 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, room comfort
Not recommend a nice place to stay
The room was not as shown in the booking, Water leaking from the ceiling, stains on the bed, the Microwave rusted and dangerous and dirty inside, the intercom did not work, extractor fan in bathroom did not work, they ask for a deposit and was refusing to give us a receipt and also refused to give us his name. We stayed mid AUGUST 2021. No plants like in the photos. Please see pictures posted on this review showing the problems we had with the room, too many to put on this review THERE ARE ROAD WORKS CURRENTLY OUTSIDE THE PROPERTY WHICH HAS JUST STARTED EXTREMELY NOISEY AS DIGGING UP THE ROAD TO PUT PIPES IN.
Stayed 2 nights in Aug 2021
Response from Fadil on 16 Mar 2023
Dear Guest, thank you for taking the time to leave us a review, your feedback helps us make improvements as a business. Our rooms have now been fully refurbished so the images that you have taken at the time are not what we have now. You are always welcome to come back and we do hope to see you again. Kind Regards.

8/10 Good

Ka Lai

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2021

2/10 Terrible

izzet halil

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 21 nights in Jul 2021

8/10 Good

TERRY

Business traveller
Liked: Cleanliness, room comfort
Good accommodation for this price range
Good standard accommodation close to Bayswater and Queensway tube and Hyde Park , good shower and comfortable bed and adequate kitchenette.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
amazing place and ppl who work there
Stayed 1 night in Jul 2021

8/10 Good

Luiz

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The apartments are situated in a fantastic location, perfect to visit London. However, you have to pay 200 pounds as a deposit in case of damage for apartments kept in bad condition.
Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Krishna

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2021

2/10 Terrible

Verified traveller

Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021

4/10 Poor

Georgia

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Mar 2021

4/10 Poor

MICHAEL

Business traveller
Stayed 5 nights in Dec 2020

8/10 Good

Joe

Travelled with group
Liked: Cleanliness, room comfort
Sick
Quality stay
Stayed 2 nights in Sep 2020

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
No hot water for most our stay, fridge wouldn’t stay cold causing food to go off because it was to hot, apartment was on very top floor and very hot weather with only a small fan in the room.
Stayed 5 nights in Sep 2020

8/10 Good

Ahmad Moneeb

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Stephen

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2020

8/10 Good

Ramon S

Liked: Room comfort
Good price n good location
Stayed 1 night in Jun 2020

4/10 Poor

Zubair

Business traveller
Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2020

4/10 Poor

Andrew

Business traveller
Disliked: Room comfort
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in May 2020

2/10 Terrible

Reem

Stayed 4 nights in May 2020

10/10 Excellent

Holly

Stayed 1 night in May 2020

2/10 Terrible

Roderick

Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2020

8/10 Good

Dennon

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2020

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
Although first view of the property was good. The apartment seemed clean and pleasant. We then later discovered a mouse or rat in our room . Obviously we were not willing to stay the night , the night staff were not helpful offered us another room but we declined as if that’s the state of one room what were the others like! This then left 4 young women trying to find a hotel at 1.30am, in a city we’re unsure of. Avoid if possible !
Stayed 1 night in Feb 2020

8/10 Good

Dee, Yorkshire

Travelled with family
The best things about this property is the location and the price for central London, so close to Kensington & Hyde Park. We were in a Studio apartment on the top floor of number 34 which was 85 steps up, so request lower floor if this would be an issue for you. The Studio was basic but fine as a base for a few days sight seeing. 24hr Reception/ Check in, is in a different building which was no issue they brought us more pillows upon telephone request. We were able to leave luggage after check out. I’m pleased I booked and wasn’t put off by some of the other reviews, I would return in the future.
Stayed 3 nights in Feb 2020

2/10 Terrible

Maria Dolors

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Deceived and disappointed
To our surprise, when we arrived we were told our reservation, which had been paid a month in advance, was canceled. After checking, the kind receptionist, told us it was due to maintenance works and she tried her best not to leave us without a place to stay and put us up in another apartment. Well,it was not an apartment, it was a room with a double bed and a single bed. Our reservation was for four people. Again, the receptionist, who was marvelous to us, managed to find a folding bed for the fourth person. I must say it was a very uncomfortable bed, with a sagging mattress.One of the windows in the room was stuck and could not be closed. It smelled not clean at all. We were really deceived for the apartment had nothing to do with the apartment we saw in Internet, the one we had booked and which we had paid for.
Stayed 3 nights in Feb 2020