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Reviews of Hotel Strand Continental - Hostel

2 out of 5
Hotel Strand Continental - Hostel
143 The Strand, London, England

Reviews

6.0
Rating 10 - Excellent. 65 out of 610 reviews" "
Rating 8 - Good. 152 out of 610 reviews" "
Rating 6 - Okay. 196 out of 610 reviews" "
Rating 4 - Poor. 113 out of 610 reviews" "
Rating 2 - Terrible. 84 out of 610 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Tony, ESCONDIDO

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
For a one-night stay, it's not bad for the price you're paying. I stayed on the top level, and it was very noisy due to streetcars, and the showers were very small. Overall, it was a quick night.
Stayed 1 night in Sep 2023

4/10 Poor

Keisuke

Disliked: Cleanliness, staff & service, property conditions & facilities
Wi-Fi doesn't work
Stayed 2 nights in Aug 2023

8/10 Good

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Love it! Very nice Hostel, nice people. I really enjoyed my stay. Thank you.
Stayed 2 nights in Aug 2023
Response from Monica on 15 Aug 2023
Many thaks for your feedback :)

4/10 Poor

Pedro

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The property's location is superb, but even considering it, the place is pricier than it should be, as the building is old and not particularly well maintained. The staff is friendly and tries to be helpful, but the bathrooms collapsed during our stay, and we had to move to another hotel.
Stayed 5 nights in Jul 2023
Response from Monica on 15 Aug 2023
I am soory you had to experience that and thank you for your honest feedback :)

8/10 Good

Timothy

Liked: Cleanliness, staff & service
This hotel is located in a very location close to The Strand and theatre district. Whilst it is old, there is lots of steps and maybe some of the areas have seen better days for the price you cannot fault it. I have stayed here a couple of times now and I would again. I sleep well when im away but if you are distrubed by people chatting, thin walls and doors being banged this probably isn't the place for you. Im shocked people complain though about this hotel considering its location and value for money.
Stayed 1 night in Jun 2023

4/10 Poor

Miss Susan

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2023

8/10 Good

Keira

Stayed 2 nights in Jun 2023

6/10 Okay

Honghui

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is great, facility is very old and outdated, beds are very uncomfortable. Staff is very nice.
Stayed 2 nights in May 2023

8/10 Good

Lorna

Stayed 1 night in Jun 2023

2/10 Terrible

Abrayanti

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
HOSTEL - NOT a hotel. No amenities. No WiFi except for in the tiny office area. Paper-thin walls, loud slamming doors on rooms, squeaking springs/hinges, etc. SO LOUD. Decaying shower and toilet rooms. Tiny rooms with no lamps and broken everything. No mattress covers (gross); lumpy, weird mattresses and pillows (only 1). Windows thin and barely functioning, curtains old and falling apart. Everything pretty unpleasant and cheap and old. IF you are fine with a funky youth hostel, and you can sleep through anything, then cool! If not, pay the extra £50 to stay elsewhere. I don’t know how they get away with being classified as a “2-star hotel”. The small Indian restaurant seems really popular = the only place that anyone is enjoying themselves in this building. Good thing: Hostel staff were nice.
Stayed 2 nights in May 2023

10/10 Excellent

Rowan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and lovely staff!
Stayed 2 nights in May 2023
Response from Melania on 26 May 2023
Thank you for the feedback Rowan and hope to see you again :)

10/10 Excellent

David

Stayed 1 night in May 2023
Response from Melania on 26 May 2023
Thank you very much for your feedback David!

8/10 Good

Rova Manalintsoa

Business traveller
Stayed 3 nights in May 2023
Response from Melania on 26 May 2023
Hi RovaThank you kindly for your feedback!

8/10 Good

Katherine

Stayed 5 nights in Apr 2023
Response from Monica on 26 May 2023
Hi KatherineThank you for your feedback and hope to see you again :)

10/10 Excellent

A H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2023

8/10 Good

John, DUNSTABLE

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Best location but hostel is in dare need for improvement.
Stayed 1 night in Feb 2023

10/10 Excellent

Andrew

Stayed 1 night in Jan 2023
Response from M on 23 Jan 2023
Many thanks for the positive feedback and for staying with us!

2/10 Terrible

Aydan

Stayed 1 night in Dec 2022

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In the ghetto. Welcome to a bad stay.
Stayed 5 nights in Nov 2022

6/10 Okay

ed

Liked: Staff & service
Disliked: Property conditions & facilities
Brilliant location, not perfect but cheap.
Although I accept that you get what you pay for there were a few things that I thought should be fixed. There was a tap in the bathroom that was broken, there were many tiles that were broken, a door to the bath that wouldn't open fully and made access difficult. As for the bedroom, I had a pillow that appeared to have a spot of blood on it. The rest of the stay was generally ok and just gave me a place to lay my head.
Stayed 2 nights in Oct 2022

6/10 Okay

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

Clyde

Stayed 1 night in Oct 2022

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities, room comfort
Great location of the hostel
Stayed 2 nights in Oct 2022

10/10 Excellent

Chiamaka

Stayed 1 night in Sep 2022

4/10 Poor

Ronan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Timothy

Disliked: Staff & service
Stayed 2 nights in Jul 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Condition of hotel was poor. I unlocked my room and the handle came off.
Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good mainly because the staff were friendly & helpful throughout my stay.
Stayed 1 night in Jun 2022

6/10 Okay

Sarah

Stayed 1 night in May 2022

4/10 Poor

Vanessa

Stayed 1 night in May 2022

6/10 Okay

mohamed

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
the location is good but the services is poor
Stayed 4 nights in May 2022

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Basic room but fantastic location
Stayed 1 night in Mar 2022
Response from Monica on 26 Mar 2022
Hi Elaine Thank you for taking the time to leave us a positive review! We hope to see you agin in the future :)

8/10 Good

Gabor

Stayed 1 night in Mar 2022
Response from Monica on 26 Mar 2022
Hi Gabor Thank you for staying with us and for taking the time to leave us a review! Hope to see you again soon!

6/10 Okay

BRIGITTE

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The best thing about this property is the location. A mere stones throw from most attractions BUT the question is would i stay again and honest answer is no. I understood its a hostel but the condition of the property is in dire need of a lot of TLC . We had no heating, not hot water, tbh the tap barely worked at all. The mattress was aweful as was the door slamming all through the night. Reception was friendly and were accommodating but that was it. Id suggest getting a room at the back of the property to avoid street noise.
Stayed 1 night in Mar 2022

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All fantastic, well pleased
Stayed 1 night in Feb 2022

4/10 Poor

Alex

Disliked: Amenities, property conditions & facilities
No hot water
Stayed 2 nights in Feb 2022

8/10 Good

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

8/10 Good

Elaine

Travelled with family and small children
Liked: Cleanliness, staff & service
Convenient location Bedroom clean, beds comfortable and clean. Reasonable price
Stayed 2 nights in Feb 2022
Response from Monica on 19 Feb 2022
Hi Elaine Thank you for your review and for staying at Strand Continental! We hope to see you again soon!

8/10 Good

Mark

Liked: Staff & service
Difficult to find
Good location, single rooms which is rare. Very difficult to find as evetything on Strand Road starts with "The Strand". Indian Restaurant signage out the front very confusing. Otherwise very good
Stayed 1 night in Jan 2022
Response from Monica on 30 Jan 2022
Hi Mark We appreciate your feedback and we will try our best to make it easier for people to find us-thank you fir staying with us!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Juanita

Travelled with partner
Liked: Staff & service
Our stay was ok. We just stayed one night. You get what you pay for. The staff we encountered were all really friendly.
Stayed 1 night in Dec 2021

6/10 Okay

Robyn

Liked: Cleanliness
Stayed 2 nights in Jan 2022

4/10 Poor

Bacel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I left my staff in fhe storage area. It solen. They never care about the customer. There no body in the reception most if times and the breakfast not good.
Stayed 2 nights in Dec 2021

2/10 Terrible

Bacel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Bacel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strand hostel
The rooms fine generally, how ever the breakfast wasnt so good. There is hotel manager who dont know to sopve any case.
Stayed 1 night in Dec 2021

4/10 Poor

Carl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were friendly. Hotel really isn’t great though.
Stayed 1 night in Dec 2021

8/10 Good

Caroline

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2021