shower drain was blocked, shower bracket for spray head way too high on wall. Bathroom very dirty, including some of the towells. main bedroom area was ok. its easy to be critical. but this are has to be a priority. staff were fine. On a general note , some readily available info in the reception area would have been appreciated RE bus stop locations and destinations (close to hotel), having to ask staff who's english is generally poor is not always a good option. on the positive side the staff we encountered made a good effort to let us in early, before their stated 2 pm threshold. would stay there again provided they cleaned up better...