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Reviews of Numa London Bloomsbury

2 out of 5
Numa London Bloomsbury
11-13 Bayley Street, Bedford Square, London, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 141 out of 255 reviews" "
Rating 8 - Good. 80 out of 255 reviews" "
Rating 6 - Okay. 20 out of 255 reviews" "
Rating 4 - Poor. 9 out of 255 reviews" "
Rating 2 - Terrible. 5 out of 255 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Janine

Liked: Cleanliness
Disliked: Property conditions & facilities
The area was great. The hotel is located in a very central part of London, and it was perfect for us to walk everywhere we wanted to go
Stayed 3 nights in Apr 2024

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to amenities and tube station. very friendly staff. No availability of restaurant on site, but there is a coffee shop next door with a discount for guests
Stayed 1 night in Apr 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 3 nights in Apr 2024
Response from numa Guest Experience Team on 30 Apr 2024
Dear Amanda,We want to thank you for your feedback! It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!Best regards,numa Guest Experience Team

4/10 Poor

Steve

Travelled with partner
Disliked: Amenities
Staff were pleasant, room was cramped, ridiculously small, would definitely not rebook. It was very clean but very basic for the price.
Stayed 1 night in Mar 2024

10/10 Excellent

Sergio Daniel Rodriguez

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay on central London
Stayed 3 nights in Mar 2024
Response from DM on 27 Mar 2024
Dear Sergio,We are incredibly grateful that you took the time to leave us a 5 star review. Thank you so much for this we really appreciate you being a customer and helping to share the world about us. We're here for you anytime.Kind RegardsBedford Corner Hotel Team.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice rooms and perfect for walking everywhere west end….
Stayed 1 night in Mar 2024

10/10 Excellent

Ian

The 12 o clock checkout time is excellent. And the staff are very good
Stayed 1 night in Mar 2024
Response from Rosie on 16 Mar 2024
Thank you!

10/10 Excellent

noa

Stayed 3 nights in Mar 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Rosie on 16 Mar 2024
Thank you!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Yanyi on 27 Feb 2024
Thank you for your 5-star review! We are looking forward to welcoming you again. Bedford Corner Hotel :)

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really friendly and helpful staff. very clean rooms. comfy bed. great for exploring London. will stay again
Stayed 1 night in Feb 2024
Response from Yanyi on 22 Feb 2024
Thank you so much for your 5-star review. We are looking forward to welcoming you soon. Bedford Corner Hotel :)

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, a little noisy
Clean, spacious and bright room. Nice service on check in, including a discount given for Gail's bakery next door. There was quite a lot of noise overnight which was a shame.
Stayed 1 night in Jan 2024
Response from Yanyi on 30 Jan 2024
Hi Alice, thank you so much for staying with us and your 5-star review. We are glad that you enjoyed your stay with us. We are looking forward to welcoming you soon! Bedford Corner Hotel

2/10 Terrible

Maxi

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Yanyi on 28 Jan 2024
Hi Maxi, thank you for staying with us. We sincerely regret that your experience was less than perfect. We care deeply about our guests and want to provide the most comfortable experience possible. We hope you give us another chance soon, so we can share a more positive experience. Bedford Corner Hotel

6/10 Okay

Ian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good room but problems with accessing the building due to the code not working
Stayed 1 night in Jan 2024
Response from Yanyi on 25 Jan 2024
Hi lan, thank you for your valuable feedback. We’re very sorry that your experience was less than ideal, and we hope you‘ll give us the chance to make this right. Bedford Corner Hotel

10/10 Excellent

Lindsay

Stayed 1 night in Jan 2024
Response from Yanyi on 11 Feb 2024
Thank you for your 5-star review. We are looking forward to seeing you again! Bedford Corner Hotel

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2024
Response from Yanyi on 22 Jan 2024
Thank you for staying with us. We are glad that you enjoyed your stay in our hotel. We are look forward to welcoming you again. Bedford Corner Hotel

10/10 Excellent

Eleanor

Stayed 2 nights in Jan 2024
Response from Yanyi on 15 Jan 2024
Thank you so much for your five-star review. We are delighted to hear that you had a good stay with us. We are looking forward to welcoming you again. Bedford Corner Hotel.

8/10 Good

MicK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bedford Corner
Very good , welcoming staff , clean & well presented rooms and great location
Stayed 1 night in Dec 2023
Response from Yanyi on 9 Jan 2024
Thank you so much for staying with us. We are looking forward to welcoming you again. Bedford Corner Hotel.

8/10 Good

Bernardino

Stayed 7 nights in Dec 2023
Response from Yanyi on 5 Jan 2024
Thank you for staying with us, we are looking forward to welcoming you next time.

10/10 Excellent

Tahsin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the property. The only downside is the noise from the street and the metro line under the bulding that causes some rattling.
Stayed 1 night in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you for the review. We glad you have enjoyed your stay with us.

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Clean efficient and well located at a reasonable price. A bit of a faff with a door room code for short stays but otherwise good.
Stayed 1 night in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you for your review. We glad you have enjoyed your stay with us.

8/10 Good

Amanda

Stayed 2 nights in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you.

8/10 Good

Alma

Stayed 3 nights in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you.

10/10 Excellent

Tatiana

Stayed 3 nights in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you.

10/10 Excellent

Charlotte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you.

10/10 Excellent

Thomas

Travelled with partner
Liked: Amenities
Lovely staff and hotel in an amazing location! Belter.
Stayed 1 night in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you.

8/10 Good

Krzysztof

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for West End, just some of the detail is a bit awkward like nowhere to put toiletries and the rooms are a bit tight, but all in all good.
Stayed 2 nights in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you for your review. We looking forward to meeting you again.

10/10 Excellent

Stine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you.

8/10 Good

Seok Won

Stayed 3 nights in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you.

10/10 Excellent

Marcus

Stayed 2 nights in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you.

8/10 Good

Karen

Stayed 1 night in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you

8/10 Good

Anna

Stayed 4 nights in Dec 2023
Response from Rosie on 26 Dec 2023
Thank you.

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, bathroom and bed all a bit small when husband is 6’4. Otherwise all fine thanks
Stayed 2 nights in Dec 2023
Response from Rosie on 27 Dec 2023
Thank you for your review. We looking forward to seeing you again.

8/10 Good

joni

Stayed 3 nights in Dec 2023
Response from Rosie on 27 Dec 2023
Thank you!

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they gave baked goods at checkin from the nice bakery next door. Staff was always very friendly. The only bad thing was the bathtub in my room. The enamel was peeling off. I took a bath and the water made it come off even more.
Stayed 2 nights in Dec 2023
Response from Rosie on 27 Dec 2023
Thank you for taking time in leaving the review. We are glad to hear you have enjoyed your stay with us.

4/10 Poor

Gregory

Disliked: Staff & service, property conditions & facilities
Good location; no bed bugs. Bad design of tiny rooms, especially ridiculous bathrooms. Young ill-trained staff unable to check-in guests quickly on paper or phone. No weekend room cleaning, unless you pay extra fee.
Stayed 3 nights in Nov 2023
Response from Rosie on 27 Dec 2023
Thank you for your review.Our dedicated team at the reception are always here to help any of your needs. Online check in is a procedure where all the guests must do prior to check in. We sorry to hear that our hotel policy didn't meet your expectations.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Rosie on 27 Dec 2023
Thank you!

10/10 Excellent

Maria

Stayed 2 nights in Dec 2023
Response from Rosie on 27 Dec 2023
Thank you!

10/10 Excellent

Hayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Rosie on 27 Dec 2023
Thank you!

10/10 Excellent

Kimberley

Stayed 1 night in Nov 2023
Response from Rosie on 27 Dec 2023
Thank you!

4/10 Poor

James

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
At arrival, I was told I must check-in online, so had to find an email, reinput my details and spend 5 minutes fiddling with my phone as the 'service' staff sat idle looking vaguely embarrassed. 'It's just Policy' and "yes, it does annoy everyone" they acknowledged. Not a great start. Then the system of a 5digit pin on tiny dark pin-pads throughout the hotel was the next point of irritation. On 3 occasions in my 2 trips into and out of the hotel I found other guests unable to see or work the pinpads. The room was clean but pretty tired. The TV link was unplugged so that took some figuring out. Then I went onto the Hotel WiFi, and immediately was subjected to a cyber attack. Seems that a malware tool is piggybacking the network. That's not cool. My firewall picked it up, but not all will as ours is enhanced. So there you have it. I've stayed in worse, but this one was supposedly a £300 a night place (discounted to £210, which now makes sense) and for that money you would expect much better.
Stayed 1 night in Nov 2023
Response from Rosie on 27 Dec 2023
Thank you for taking the time to provide feedback about our service. We apologize that your experience was less than ideal, and we hope you‘ll give us another chance to prove ourselves.

10/10 Excellent

Ann-Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Duty Manager on 26 Nov 2023
Thank you

10/10 Excellent

Christopher

Stayed 3 nights in Nov 2023
Response from Duty Manager on 20 Nov 2023
Thank you

10/10 Excellent

Danielle

Stayed 1 night in Nov 2023
Response from duty manager on 20 Nov 2023
Thank you

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Area is noisy. Hotel is mediocre. There is no lobby and the reception person simple gave use our room key, which was a 7 number code to punch in. There were no instructions as to how to regulate heat. Instruction card in our room said to message them using WHatsApp if “they missed anything “ On the plus side: Gail’s bakery is next door and has great baked goods and there are nearby eateries.
Stayed 1 night in Nov 2023
Response from Rosie on 27 Dec 2023
Thank you for taking the time to share your feedback. We‘re deeply disappointed to hear about the challenges you experienced during your time with us.We hope you will give us another chance in the near future.

2/10 Terrible

Geraud

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Not worth the price and very disappointing. I had high hopes for this hotel. Pros: amazing location and pretty quiet despite being in the center 👍 Towel warmer in bathroom Comfortable bed Cons: Shoebox-size rooms, even the deluxe room. The room pictures on Expedia are extremely deceiving. Bathroom is subpar with 1 small old dirty sink, no shelving space, and no aeration for the steam. You can barely sit on the toilet without having your knees hit the toilet paper. Insulation is pretty bad so you will freeze in the bathroom in the morning. Not a fan of the window door between room and bathroom. No drawers or more storage options in the room. The code system is an absolute no-no. Why not use the card option like every other hotel or make it at least a shorter code you can remember? You will hear your neighbors - like all their conversations, sneezes, farts, you name it.
Stayed 5 nights in Nov 2023
Response from Rosie on 27 Dec 2023
Thank you for taking the time to write a review. We appreciate your comments and regret to hear that you were disappointed with the value of our service. We aim to provide all of our guests with a high-quality experience, and we hope to see you again in the near future.

10/10 Excellent

william

Stayed 1 night in Nov 2023
Response from Duty Manager on 13 Nov 2023
Thank you

10/10 Excellent

Kathryn

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Duty Manager on 11 Nov 2023
Thank you

8/10 Good

Daniel

Stayed 3 nights in Nov 2023
Response from Duty Manager on 11 Nov 2023
Thank you

10/10 Excellent

Patricia

Stayed 1 night in Nov 2023
Response from Duty Manager on 11 Nov 2023
Thank you