Dear Lindsey,Thank you for sharing your recent experience at our hotel. We truly appreciate your kind words and are delighted to hear that you enjoyed our stunning location with its picturesque views of the mountains and stream.We're thrilled to hear that Reece and our restaurant staff provided you with fantastic service and went above and beyond to ensure your comfort and satisfaction. Providing exceptional hospitality is at the core of what we do, and it's wonderful to know that our team made a positive impression on you.Regarding your feedback about the cleanliness of the carpets in the halls and stairwells, we apologize for any inconvenience this may have caused. Please rest assured that we take cleanliness and maintenance very seriously, and your comments have been shared with our housekeeping and maintenance teams to address this issue promptly.We're glad to hear that overall, you found your stay to be tidy and comfortable. We're continuously striving to provide our guests with a pleasant and memorable experience, and your feedback helps us identify areas where we can further improve.Once again, thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the near future.Warm regards,General Manager

Dear Stephanie,Thank you for taking the time to provide feedback regarding your recent stay with us. We sincerely apologise for the inconveniences you experienced during your time at our hotel.We regret to hear that you did not receive the room type you had booked and that the alternative offered did not meet your expectations. We understand the importance of honoring our guests' reservations and will investigate this matter further to ensure such discrepancies are addressed and prevented in the future.Furthermore, we apologise for the cleanliness issues you encountered in your room. Maintaining a high standard of cleanliness is a top priority for us, and we regret that we fell short of your expectations in this regard. Rest assured, your comments have been shared with our housekeeping team, and necessary steps will be taken to address the dust and mold concerns immediately.Regarding the amenities provided, we apologise for any inconvenience caused by the shampoo combination. We will review our room amenities to ensure that they meet the expected standards and provide a pleasant experience for all our guests.We appreciate your kind words regarding our friendly staff. Providing exceptional service is something we strive for despite any challenges we may face, and we're glad to hear that our team made a positive impression on you.We sincerely apologise for the issues you encountered with our restaurant and bar services. We understand the importance of offering a seamless dining experience for our guests, and we regret that we fell short in this aspect due to understaffing and food shortage issues. Please know that we are actively addressing these concerns to improve our services and prevent such occurrences in the future.Once again, we apologise for the inconveniences you experienced and appreciate your feedback, which helps us identify areas for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,Martin ScottGeneral ManagerSligachan Hotel

Dear Delia,Thank you for taking the time to share your feedback following your recent stay with us. We are thrilled to hear that you had a positive experience and that you found our service to be great, enjoyed the food, and appreciated the cleanliness of our property.Providing exceptional service, delicious food, and maintaining a clean and comfortable environment for our guests are top priorities for us, and we're delighted that we could meet your expectations in these areas.Your feedback serves as encouragement to our team as we strive to continuously improve and exceed the expectations of our guests. If there is anything else we can do to enhance your future stays with us, please don't hesitate to let us know.Thank you once again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable experience at The Sligachan Hotel.Warm regards,Martin ScottGeneral ManagerThe Sligachan Hotel

Hi Rachel,That's great to read scoring us 3 out of 5! We're thrilled you enjoyed your experience at The Sligachan Hotel. If there's anything specific you particularly did not enjoyed or any feedback you'd like to share, we'd love to hear it. Your satisfaction is our top priority, and we hope to welcome you back for another perfect stay in the future!Kind regardsMartin ScottGeneral Manager

Dear Catherine,Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you had a fantastic stay and that our staff made such a positive impression on you.It's wonderful to know that you found our property beautiful and that you were impressed by the level of service provided by our team. Providing exceptional hospitality is something we take great pride in, and your feedback is a true testament to our dedication to ensuring every guest has a memorable experience.We would be absolutely delighted to welcome you back to the Isle of Skye in the future. Please don't hesitate to reach out to us directly if you have any questions or if there is anything we can assist you with in planning your next visit. We look forward to the opportunity to host you again and to make your next stay even more enjoyable.Thank you once again for choosing to stay with us, and we can't wait to see you again soon at The Sligachan Hotel.Warm regards,Martin ScottGeneral ManagerSligachan Hotel

Dear Safa,Thank you for sharing your recent experience at our hotel. We're delighted to hear that you enjoyed the amazing scenery surrounding our property and that you found our rooms nicely decorated.We apologise for the inconvenience caused by the issue with the sheets in your room. Maintaining a high standard of cleanliness and comfort is of utmost importance to us, and we regret that we fell short of your expectations in this aspect. Your feedback has been shared with our housekeeping team, and we will take immediate steps to address this matter to ensure it does not happen again in the future.We appreciate your kind words regarding our staff. Providing exceptional service is something we take great pride in, and it's wonderful to hear that our team made a positive impression on you.We apologise for the inconvenience you experienced with accessing the hotel after hours. Your feedback is invaluable to us, and we will review our procedures to ensure that guests arriving late are accommodated smoothly and efficiently.We're thrilled to hear that despite these challenges, you would stay with us again. We would be honored to welcome you back and provide you with an even better experience on your next visit.Thank you once again for choosing to stay with us, and we look forward to the opportunity to host you again at [Hotel Name].Warm regards,Martin ScottGeneral ManagerThe Sligachan Hotel

We are so happy you enjoyed your stay, our staff really do go above and beyond for each and every guest and work hard trying to make each individual stay the best it can be!Thank you for such lovely feedback! From us at The Sligachan Team

Hi Cynthia,That's fantastic to read scoring us 5 out of 5! We're thrilled you had such a wonderful experience at The Sligachan Hotel. If there's anything specific you particularly enjoyed or any feedback you'd like to share, we'd love to hear it. Your satisfaction is our top priority, and we hope to welcome you back for another perfect stay in the future!Kind regardsMartin ScottGeneral Manager

Aye! That would be our Tiegan! This is great to hear and will be passed onto her especially! We are so happy you had a memorable time here and hope to see you again in the near future!Kindest regardsThe Sligachan Team

Hi Alexis,That's fantastic to read scoring us 4 out of 5! We're thrilled you had such a wonderful experience at The Sligachan Hotel. If there's anything specific you did not enjoyed or any feedback you'd like to share, we'd love to hear it. Your satisfaction is our top priority, and we hope to welcome you back for another perfect stay in the future!Kind regardsMartin ScottGeneral Manager

Hi Martin,Thank you for including your appreciation for our amazing staff! They truly are the backbone of our operation, and it's wonderful to see their hard work recognised. We strive to create an environment where guests not only enjoy their stay but also feel genuinely cared for by our team. If there's anything else you'd like to share or discuss, please feel free to reach out.Kind regards,Martin ScottGeneral ManagerThe Sligachan Hotel