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Reviews of Baymont by Wyndham Hobbs

2.5 out of 5
Baymont by Wyndham Hobbs
3510 North Central, Hobbs, NM

Reviews

8.6

Excellent

Rating 10 - Excellent. 378 out of 654 reviews" "
Rating 8 - Good. 151 out of 654 reviews" "
Rating 6 - Okay. 50 out of 654 reviews" "
Rating 4 - Poor. 35 out of 654 reviews" "
Rating 2 - Terrible. 40 out of 654 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There was a sharp metal piece sticking out from the bottom of the mattress. The power cord for the treadmill had been cut so it was inoperable. The front desk was shown pictures of these items.
Stayed 1 night in May 2024

8/10 Good

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Austin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
No soap
Stayed 1 night in May 2024

10/10 Excellent

Chinmoy

Stayed 1 night in Apr 2024

2/10 Terrible

Jen

Travelled with family
Disliked: Amenities, property conditions & facilities
Front desk is completely unprofessional. He was rude. When I first got there to check in he was not there.. well the thing is that when he saw my ID he said that they do not accept local people. I ask him can I make another reservation with my husband id his id is from Texas he said no leave the hotel and get another one. His attitude was really mean.. I would not recommend to stay in this hotel. They should have a sign about not local people stayin. And hire professional staff. He was super mad I told him that I was going to write a review he said that he do not care. Then when we said what happened they change the story.. but the truth is what I’m saying super mean.
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anita

Very nice for the price point. Staff was very knowledgeable. Would stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Flint

Stayed 1 night in Apr 2024

8/10 Good

Joel

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve stayed at in some time - certainly better than the last two Hilton’s I’ve been in.
Stayed 6 nights in Mar 2024

8/10 Good

Amy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall decent. We had a room with two queens. The rooms were separated with the bathroom in the middle with a walk-in shower, which was nice each bed had its own TV. That being said the towel bar was broken the refrigerator was frozen and the microwave was filthy. The breakfast was very good! Not the best, not the worst, would probably stay again.
Stayed 1 night in Mar 2024

8/10 Good

Alexys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing worked.. No wifi No pool Fitness center nothing worked The Front desk service was horrible They were rude..overall was a bad stay and experience for me ..I would not recommend to stay here ! Thank you
Stayed 2 nights in Mar 2024

10/10 Excellent

Eligio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service 👏
Stayed 1 night in Jan 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was the biggest we had ever stayed in!
Stayed 1 night in Mar 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful! Nice rooms!
Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Love staff Hotel Parking is terrible
Stayed 1 night in Mar 2024

2/10 Terrible

Jennifer

Stayed 2 nights in Feb 2024

8/10 Good

William

Stayed 1 night in Feb 2024

4/10 Poor

Cesare

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2024

4/10 Poor

Ramtin

Disliked: Staff & service, amenities, property conditions & facilities
Front desk lady in the morning was SUPER RUDE to us. We always ask for a late checkout in hotels WAYYY fancier than this. ( we had limited options in Hobbs that’s why we chose this one 🙂) and they never turned us down or anything like that. Check out is at 11am we asked for late check out and front desk lady was treated us very very rude And said maximum time we can give you is 11:30 ( let me mention this too the hotel was EMPTY and we were one of the fewest customer’s they had , she also was giving us bad looks when we were checking out. I had a great conversation with a young gentleman at the time of check in I give that guy 10/10 he was super friendly and made good conversations with us and made us feel welcomed unlike the young lady in the morning and the older lady in the morning. NOT IMPRESSED
Stayed 1 night in Feb 2024

10/10 Excellent

Flint

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Ernie

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
No toilet paper, Bed deed does not have fresh lining, sink in bathroom was broken in half, refrigerator did not work and large amounts of pigeon dropping on my window level roof top. I told the staff and they replayed, Ho I'm sorry about that!!!! Very disappointing experience at the hotel. It's important for hotels to maintain cleanliness and functionality to ensure a positive guest experience. The response from the staff also appears to be inadequate. It's important for hotels to take guest complaints seriously and strive to address them promptly and effectively.
Stayed 2 nights in Feb 2024
Response from General Manager on 19 Feb 2024
Hello,I spoke with our front desk associate about this situation. He insisted that we can move you rooms for any inconvenience and yes you are right he did apologize for that, but stated you decided to stay in that room. We do work hard to rid of the pigeons but they have their own mind. The refrigerator was a very easy fix of plugging it in, but we are sorry that was not checked before. We strive to make all our guests as comfortable as we can.

10/10 Excellent

Miryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Dustin

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area
Nice neighborhood close to everything not too bad overall a decent stay
Stayed 3 nights in Feb 2024

10/10 Excellent

Justin, Enid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel. One of the more affordable in Hobbs. Check in was fast and easy.
Stayed 1 night in Feb 2024

10/10 Excellent

Dean

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very pleasant experience. Check in was quick, easy to park and easy to navigate through the motel. A little short on breakfast variety!
Stayed 1 night in Feb 2024

8/10 Good

Deborah

Travelled with partner
Good
Stayed 2 nights in Feb 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

chris

Stayed 1 night in Feb 2024

8/10 Good

Terence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only concern was shower pressure was low
Stayed 1 night in Feb 2024

10/10 Excellent

george

Travelled with family
Stayed 1 night in Feb 2024

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Stephanie

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Broken tvs
TVs didn’t work had to use my phone to watch anything, was told I would get it fixed, a credit added back onto my card and didn’t get a call With no more help as I was promised.
Stayed 1 night in Feb 2024
Response from General Manager on 5 Feb 2024
Hello,Yes ma'am only managers can refund. The ten dollars have been refunded to your card.

6/10 Okay

Sue

Travelled with family
Liked: Room comfort
Disliked: Staff & service
It was ok.
There was a lot of noise and not addressed. The hotel restroom was not clean. It was pretty dirty.
Stayed 2 nights in Feb 2024

10/10 Excellent

Bianey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lobby friendly people big rooms
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Super fast and easy check-in. The hotel is very "no frills." The staff that I dealt were all courteous and helpful. Would definitely stay here again!
Stayed 1 night in Jan 2024

10/10 Excellent

Amelia

Stayed 2 nights in Jan 2024

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt clean and comfortable.
Stayed 1 night in Jan 2024

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

ANGELA

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My room was clean, except for the fan it needs to be deep clean this was room 156,
Stayed 1 night in Jan 2024

6/10 Okay

Les

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Vicky

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as we walked in, we were hit with the smell of gas. The employee said that the whole building smells that way. She states it is the smell of their furnace. It was horrible in the hallways. Our room smelled as though they sprayed an awful air freshener to cover up the smell of dirty mop water. We had to buff the furniture polish off the table tops before we could set our stuff down. It looked like they ran through and sprayed table tops and walked out. This may have been the cover up smell that hit us when we walked in the room. The free breakfast was good. The staff wasn't rude but they were not friendly either.
Stayed 1 night in Dec 2023

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Flint

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

LaDonna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023