Britannia Hotels Gateshead hotels

"The hotel itself was very nice, just woke early to the building work at the back of hotel"

"The hotel is fab - check in was great - brilliant guy in the desk at 6pm last night. Same checkout wasn’t the same - same guy in but his younger colleague dealt with us - rude- didn’t look me in the eye once- carried on doing what he was doing on the computer. Very unhelpful re car park situation- as was the female I spoke to on Thursday night about where to park and discounts. Never told you had to pre book in Q park to qualify for discount. Nothing re such in entrance to car park which welcomes guests from the Maldron- only fund out no discounts when checking out and then a big sign in the Q park pay machine!! Please be more informative and helpful to your guests! "

"Staff so friendly. Breakfast was top class."

"Once a year business brings me here, it really is very comfortable... a premium room, clean, comfortable and quiet."

"Good stay - the check-in was fantastic as the lady that served us was great! Housekeeping did wake us up even though we were only staying the one night and hadn’t checked out yet. The lift in the car park was out of service on leaving. Other than that all good!"

"Great hotel in a good location. Helpful stafff. Spacious and comfortable room. Only issue was that the restraunt was closed due to a private party until quite late. Wasn't informed during checkin which would have been nice. Plenty of places to eat across the river though."

"it was very nice"

"Another lovely stay in a Premium Room. Ground floor room with views onto the golf course and patio doors leading out in to a small open terrace. Lovely bathroom with deep freestanding bath and a separate powerful shower. Very comfortable bed. Beautiful meal in The Rib Room. Both hotel and restaurant staff helpful and welcoming."

"Honesty after we left things in the room. It was also very clean and tidy."