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Reviews of Fairbanks Extended Stay

3.5 out of 5
Fairbanks Extended Stay
4316 Birch Lane, Fairbanks, AK

Reviews

6.8
Rating 10 - Excellent. 49 out of 168 reviews" "
Rating 8 - Good. 40 out of 168 reviews" "
Rating 6 - Okay. 22 out of 168 reviews" "
Rating 4 - Poor. 28 out of 168 reviews" "
Rating 2 - Terrible. 29 out of 168 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mary Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a lovely property situated not too far from the airport. Lisha, the Host, was warm, friendly and welcoming. My room was clean and cozy, and the bed very comfortable. During my next visit to Fairbanks I know where I'll stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Quirky hotel, but a great option
Stayed 1 night in Apr 2024

10/10 Excellent

Seongjin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sleep
Stayed 1 night in Apr 2024

2/10 Terrible

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Would not recommend
Stayed 2 nights in Mar 2024
Response from Leicha on 28 Mar 2024
I'm not sure where you stayed, but we have no record of your check-in. I'm sorry you weren't happy wherever you stayed.

8/10 Good

Suresh P

Stayed 4 nights in Mar 2024
Response from Leicha on 3 Apr 2024
Thanks for staying with us!

8/10 Good

Alyssa

Liked: Staff & service
Stayed 2 nights in Mar 2024
Response from Leicha on 3 Apr 2024
Thank you for your stay.

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This worked well for us. We stayed for a week and having a kitchen was nice. It was easy to get around from here. They were accommodating with arrival and departure times. Would happily stay here again.
Stayed 6 nights in Feb 2024
Response from Leicha on 28 Mar 2024
We appreciate your comments!

2/10 Terrible

Ramya

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Leicha on 28 Mar 2024
I'm sorry you were not pleased with your stay. We do try to accommodate guest preferences.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was spacious and comfortable. The kitchen facilities were complete and convenient.
Stayed 5 nights in Oct 2023
Response from Leicha on 1 Dec 2023
Thank you for your comments.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Leicha on 31 Oct 2023
Thank you for your feedback. We appreciate your business

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Leicha on 31 Oct 2023
Thanks for staying with us!

4/10 Poor

Katrina

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Leicha on 13 Nov 2023
Katrina, I am sorry you did not enjoy your four days in the studio. Next time you stop by, please let me know what we need to do to make things better for you.

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness
I did not care for having to track myself and suitcase through dirt mud and grass. Furniture in bedroom was old and unstable.
Stayed 3 nights in Aug 2023
Response from Leicha on 8 Oct 2023
I'm sorry you came during our exceptional rainy August month; the cobblestone path to your suite normally would provide a good walkway for you.

4/10 Poor

Sherman

Liked: Cleanliness
Disliked: Staff & service, amenities
Had to go to gas station and buy batteries because neither of the remote controls would work and NO STAFF at this establishment to help....NO HOT WATER...Tried to take a shower before I went to bed and water was cold...Tried to take a shower when I got up this morning and water was lukewarm. not a fun stay for me.
Stayed 1 night in Sep 2023
Response from Leicha on 15 Sept 2023
I am sorry you did not call to advise us that you needed assistance. We always answer the phone to assure guests have a good experience.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a short and sweet stay....kinda noisy in the building and the tub didn't drain .I would stay again
Stayed 1 night in Sep 2023
Response from Leicha on 15 Sept 2023
Thanks for staying with us!

10/10 Excellent

ANGIE, Palmer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and spacious. Had a cute kitchenette. Was affordable with last minute booking.
Stayed 1 night in Sep 2023
Response from Leicha on 15 Sept 2023
We appreciate your feedback. Glad you enjoyed your stay.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found this place to be a pleasant surprise. It was clean and looked great! There were no unusual leaks, smells, or pests. The people i spoke with were helpful, pleasant, and made checking in and out quick and easy. As far as Fairbanks goes, I will probably not be returning; I am relocating out of the state. If I ever do return for some absolutely insane reason, I would absolutely stay again. The proximity to the highway, the University (where I was visiting for a volleyball tournament, GO SEAWOLVES!), and the Holiday station makes it an ideal location.
Stayed 1 night in Sep 2023

4/10 Poor

Abhigyan

Disliked: Cleanliness, amenities, property conditions & facilities
The property is really old and feels like things are going to come open.
Stayed 1 night in Sep 2023
Response from Leicha on 15 Sept 2023
I am sorry you felt the property was old. It has only been open for 15 years.

2/10 Terrible

RuiWei

Stayed 1 night in Sep 2023

8/10 Good

Julie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Management was wonderful! Room floors could have been a little cleaner.
Stayed 3 nights in Sep 2023

4/10 Poor

Jeff

Disliked: Staff & service, amenities, property conditions & facilities
The property had the following issues. 1. The TV was internet based. The internet did not work reliably. 2. The main door was left open with no building security. 3. The internet did not work all the time. 4. The shower drain backed up.
Stayed 4 nights in Aug 2023
Response from Leicha on 19 Aug 2023
I do apologize that the internet did not perform as expected; we are looking into direct TV as an option so connection will not be a problem.

10/10 Excellent

Norma

Stayed 1 night in Jul 2023
Response from Leicha on 15 Sept 2023
thank you!

8/10 Good

Harold

Liked: Staff & service
Stayed 1 night in Aug 2023

4/10 Poor

Helen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: It was a large unit with a kitchen, full sized coffee maker and had air conditioning. Negatives: The unit was dirty and outdated. The old furniture was in poor condition.
Stayed 5 nights in Aug 2023

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Shahid

Business traveller
Disliked: Staff & service
I generally like eclectic places, but this place is confusing in that there are a series of places run by a couple from their home. After one signs up, and it is non-refundable, you get a text warning you that where you are staying is not close to where you must check in. They have no phone number I could find on the web and they never replied to my queries. As I worried, I had to carry my bags a nearly half-hour walk to where I was supposed to stay. Just be aware that this is not run in a conventional sense and pictures on web are misleading. Otherwise, OK - like most ratings, a 3 star.
Stayed 1 night in Aug 2023

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the same visit
This was a repeat stay as enjoyed overall stay in 2014. Upon arrival, there wasnt a greeting or very good instructions. I overheard some information when it was presented to another client. There was a lot of construction debris around the building ... grown over, so been there a while. We arrived for breakfast within the time frame and the hot food was no longer available.
Stayed 1 night in Jul 2023

10/10 Excellent

Olimpio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A/C was nice to have during our stay. Shower head was either clogged or too much water saving feature made taking a shower an unpleasant experience.
Stayed 6 nights in Jul 2023

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAJOR DISAPPOINTMENT
So the lady charged us extra and insisted on us getting a larger room. And few days later after checking out, these shady and sneaky people charged 150 without even telling us. Were in the process of hearing back to have them refund it. This place was so dirty and nasty. When we checked out i felt so gross i took another shower when we checked in at our next hotel. Even their breakfast room was so dirty and nasty, not to mention, cheap! I didnt eat anything. There was hair on the chair from previous people and one of the beds wasnt even changed or made. Another bed had a worm on the bedding. The floor wasnt even mopped and the bottom of our feet was so disgustingly dirty. Weird lady owner and i highly DONT recommend this place to anyone!!! Also they need to change their name, i thought i was going to be staying at the real extended stay HOTEL. Not some cheap hostel!
Stayed 1 night in Jul 2023

2/10 Terrible

Owen Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
No on site office parking is atrocious. I was unable to access my reserved room due to a complete lack of on site staff.
Stayed 1 night in Jul 2023
Response from Leicha on 16 Jul 2023
I am sorry you felt you had no space to park. We have two parking lots at the office check in property, and phone numbers posted to contact the office 24/7. I'm not sure what went wrong when you arrived.

10/10 Excellent

Flaviano Clemente

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2023
Response from Leicha on 16 Jul 2023
Thanks for staying with us.

10/10 Excellent

Alexander

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay in Fairbanks and at an affordable price. Loved the home-like feel and the staff is wonderful. Will definitely be staying here again.
Stayed 1 night in Jun 2023

8/10 Good

Susan

Stayed 3 nights in Jun 2023

8/10 Good

Clarence

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

8/10 Good

Courtney

Liked: Cleanliness, staff & service
Very rustic feel. Loved the beautiful flowers. Staff was friendly.
Stayed 1 night in Jun 2023
Response from Leicha on 16 Jul 2023
Thanks for your comments

10/10 Excellent

Ashley

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it!
Stayed 1 night in Jun 2023

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Lynette

Stayed 5 nights in May 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

oksana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms.
Stayed 2 nights in May 2023
Response from Leicha on 9 May 2023
Thanks for staying with us!

6/10 Okay

Paul

Stayed 2 nights in May 2023
Response from Leicha on 9 May 2023
Thank you for staying with us.

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2023
Response from Leicha on 9 May 2023
Thanks for staying with us!

2/10 Terrible

Jacqueline Faye

Stayed 7 nights in Mar 2023
Response from Leicha on 26 Mar 2023
I am sorry we were not able to provide an extra bed for your additional last minute guest during this extremely busy spring break week. I hope you found a comfortable space to stay with along with your pet.

4/10 Poor

Gregory

Travelled with group
Disliked: Property conditions & facilities
The place was old and dumpy. They really need to do a lot of work to get it up to par.
Stayed 1 night in Mar 2023
Response from Leicha on 20 Mar 2023
I am sorry you were unhappy with your room. We are constantly working to make each room a comfortable place to stay.

10/10 Excellent

Marsha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Really liked the staff were very helpful. Loved the breakfast with the cloth napkins, China plates and cups. Excellent breakfast and coffee.
Stayed 2 nights in Mar 2023
Response from Leicha on 20 Mar 2023
Thank you for your review.

8/10 Good

Hailey

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place
Stayed 14 nights in Mar 2023
Response from Leicha on 20 Mar 2023
Thank you for staying with us

2/10 Terrible

Tirza

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was sketchy from the minute we drove up. We didn't even stay because of the uneasy feeling we had upon trying to check in.
Stayed 1 night in Mar 2023
Response from Leicha on 13 Mar 2023
Hello,We regret you did not wish to wait for the room type you requested to be cleaned. We tried to offer you our deluxe queen double jacuzzi room at the main office property to accommodate your very early check-in request.

2/10 Terrible

John

Stayed 3 nights in Mar 2023
Response from Leicha on 8 Mar 2023
I am sorry you did not enjoy your stay. I wish you had alerted us to any problems you encountered while you were here so we could address any concerns you had.

8/10 Good

Melissa

Stayed 3 nights in Feb 2023
Response from Leicha on 26 Mar 2023
Thank you for staying with us. Hope you got to see the lights!