Living area

Reviews of Eagle Harbor Inn

3.5 out of 5
Eagle Harbor Inn
9914 Water St, Ephraim, WI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 309 out of 406 reviews" "
Rating 8 - Good. 76 out of 406 reviews" "
Rating 6 - Okay. 13 out of 406 reviews" "
Rating 4 - Poor. 6 out of 406 reviews" "
Rating 2 - Terrible. 2 out of 406 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

KENNETH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLEAN, EASY PARKING, EDITH PLEASANT AND ACCOMMODATING. NOT CROWDED BUT THINK THAT WAS DUE TO TIME OF YEAR WE WERE THERE. HOPE YOUR SEASON IS CROWDED.
Stayed 4 nights in May 2024
Response from Eagle Harbor Inn Staff-Edith on 19 May 2024
Hi Kenneth,We had a wonderful time hosting you at Eagle Harbor Inn! We're pleased to learn that you found our parking facilities to be convenient and clean. It was a pleasure meeting you, and I'm glad you had a pleasant and accommodating experience. Hope to see you again soon!Eagle Harbor Inn Staff-Edith

10/10 Excellent

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome inn!
Stayed 2 nights in Apr 2024
Response from Eagle Harbor Inn Staff-Edith on 19 May 2024
Hello Michael, We appreciate the fantastic review. It pleases us that the Inn lived up to your standards. Our location is ideal for a memorable getaway. We look forward to welcoming you back soon.Eagle Harbor Inn Staff-Edith

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and would definitely be back!!
Stayed 2 nights in Apr 2024
Response from Eagle Harbor Inn Staff-Edith on 22 Apr 2024
Greetings Heather,We sincerely appreciate your generous feedback! Your delightful interactions with our friendly staff truly warm our hearts. Ensuring your comfort and satisfaction is our main priority. Let’s make it happen again soon!Eagle Harbor Inn Staff-Edith

8/10 Good

Mary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I bit pricy
Stayed 1 night in Apr 2024
Response from Eagle Harbor Inn Staff-Edith on 21 Apr 2024
Hi Mary!Your input is greatly appreciated! Our goal is to provide a premium experience that reflects the value of our offerings. We continuously strive to ensure that every aspect of your visit, from service to amenities, exceeds expectations. We are appreciative that you selected Eagle Harbor Inn, and we hope to have the chance to see you again soon.Eagle Harbor Inn Staff-Edith

10/10 Excellent

Susan

Stayed 1 night in Apr 2024
Response from Staff at Eagle Harbor Inn-Edith on 14 Apr 2024
Thank you for choosing Eagle Harbor Inn for your visit to Door County. We hope you had the opportunity to relax in our indoor pool or sauna on the property. We hope you choose us again in the future.Staff at Eagle Harbor Inn-Edith

8/10 Good

Paul G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the oeaceful setting and convenient location. The suites are spacious and fut our needs.
Stayed 2 nights in Mar 2024
Response from Eagle Harbor Inn Staff- Edith on 8 Apr 2024
We greatly appreciate your thoughtful review. It pleases us much that you found Eagle Harbor Inn's convenient location and serene surroundings appealing. It's wonderful to know that our spacious suites met your needs perfectly. We appreciate your feedback and hope to welcome you back again soon for another enjoyable stay!Eagle Harbor Inn Staff- Edith

10/10 Excellent

Alli

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing with our time spent there, so amazing that we have already rebooked for the 4th of July week! The only hiccup was the fireplace not working very well, other than that all was great! Thank you!
Stayed 3 nights in Feb 2024
Response from Eagle Harbor Inn Staff-Edith on 30 Mar 2024
Thank you for choosing to stay at the Eagle Harbor Inn! We apologize for the inconvenience regarding the fireplace and appreciate your understanding. Rest assured that we will promptly address the issue to ensure that everything is in working order for your next visit. We are thrilled that you enjoyed such a wonderful experience that you decided to rebook for the week of July 4. We look forward to welcoming you back and making your next stay even more enjoyable! Eagle Harbor Inn Staff-Edith

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Very clean and comfortable.
Stayed 1 night in Feb 2024
Response from Edith on 26 Feb 2024
Thank you for noticing the cleanliness and beauty of Eagle Harbor Inn. We hope to see you soon!Have a nice day!Eagle Harbor Inn Staff

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Mark

Stayed 1 night in Dec 2023

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Stayed 1 night in Dec 2023

8/10 Good

Susan

Stayed 2 nights in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from EHI on 9 Dec 2023
Hi Brian,Thank you for your 10 star review! We appreciate it. We hope you see you back at Eagle Harbor Inn again, soon!Warmly,Eagle Harbor Inn

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul, Appleton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay for a quick weekend getaway.
Stayed 1 night in Nov 2023
Response from EHI on 29 Nov 2023
Hi Paul,Thank you for the 5 star review. We appreciate it and we hope to see you again!Warmly,Eagle Harbor Inn

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Loved our room with jacuzzi, fireplace, kitchenette
Stayed 2 nights in Oct 2023
Response from EHI on 29 Nov 2023
Hello,Thank you for the10 star review. We appreciate it and we hope to see you again!Warmly,Eagle Harbor Inn

10/10 Excellent

Cindy

Stayed 3 nights in Oct 2023
Response from EHI on 29 Nov 2023
Hi Cindy,Thank you for the 5 star review. We appreciate it and we hope to see you again!Warmly,Eagle Harbor Inn

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from EHI on 25 Oct 2023
Thank you for your review. We appreciate it and hope to see you again!

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Matthew -GM on 23 Oct 2023
Thank you for your 5 star review! We appreciate the feedback and hope to have you back at our Eagle Harbor Inn soon!

10/10 Excellent

Isabella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the fire place !
Stayed 4 nights in Oct 2023
Response from EHI on 18 Oct 2023
Thank you! We're glad you enjoyed it!!

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from EHI on 18 Oct 2023
Thank you for the great review! It is appreciated!

10/10 Excellent

Ann Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Very relaxing environment.
Stayed 3 nights in Oct 2023
Response from EHI on 14 Oct 2023
Hello,Thank you for your 5 star review! We appreciate it. We hope to see you at Eagle Harbor Inn again soon.Have a nice day,Patti/ Front Desk

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Matthew -GM on 3 Oct 2023
Thank you for your 10 out of 10 review! We appreciate the feedback and hope to have you back at Eagle Harbor Inn soon!

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Never been to Door County before. We loved the area and the Eagle Harbor Inn. Everyone was very nice and helpful. Everyone had fall decorations out and were ready for all the tourists to arrive. Couldn’t believe you could get a big pumpkin for $2.99. What a deal!!!
Stayed 2 nights in Sep 2023
Response from Matthew -GM on 2 Oct 2023
Thank you so much for your wonderful review! We were so happy to have you here at Eagle Harbor Inn and are glad you found our staff to be friendly and helpful! Looks like you got a good pumpkin and really enjoyed the season... be sure to stay with us in all seasons, we are open all year!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little disappointed that the unit I had reserved had plumbing issues & we had to go to a less desirable unit. However, the staff was understanding and gave us a break on price. Have been coming here since 1999 & love the property. Will definitely be back. Staff was wonderful!!
Stayed 2 nights in Sep 2023
Response from Matthew -GM on 2 Oct 2023
Thank you for staying with us again here at Eagle Harbor Inn. We are so sorry that the unit you wanted was unavailable for your visit, but glad that you were able to enjoy your visit anyway! We are already looking forward to your next visit!

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room at EHI was impeccably clean and spacious. The grounds are well kept and the location is excellent. The one negative is we have liked to have had housekeeping make up our room (Sunday).
Stayed 2 nights in Sep 2023
Response from Matthew -GM on 28 Sept 2023
We are so glad you were able to enjoy our spacious and beautiful property, thank you for staying with us! We are already looking forward to your next visit here at Eagle Harbor Inn.

6/10 Okay

Norma J

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
We stayed in the Josie room. It was clean and quiet. The staff was pleasant. The grounds were well maintained and relaxing. I didn't realize it was a B & B without the last B. The rooms were bit small and no in room extras such as coffee or microwaves, which you would expect in a hotel. The biggest drawback we had was no cell service. The area must be in a low lying area, which might be a good thing for those trying to get away!
Stayed 2 nights in Sep 2023
Response from Matthew -GM on 28 Sept 2023
Thank you for staying with us, and leaving a review! We have many different room types available all the way up to two-bedroom suites with coffee makers, microwaves, whirlpool tubs, fireplaces, kitchenettes, dining areas and private balconies. Hopefully on your next visit you will be able to try out one of those larger rooms. I'm afraid we can't help with cell service up here, but we do include high-speed WiFi access! We look forward to seeing you on your next visit!

10/10 Excellent

Darla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and clean!! Nice place to relax and enjoy Door Co.!!
Stayed 2 nights in Sep 2023
Response from Matthew -GM on 21 Sept 2023
Thank you very much for this review, we are so glad you enjoyed Eagle Harbor Inn and had a great time! We are already looking forward to your next trip to Door County!

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
I would have liked to see the building options on the website. We didn't know we would be on 2nd floor until we checked in. Also, would like to know the layout of the buildings so we can see where 2 bedrooms are located. Also it said we had a sofa sleeper, which we didn't. Otherwise, it was perfect. We stayed here 1990-1995 and loved it. That's why we came back.
Stayed 4 nights in Sep 2023
Response from Darlene - Operations Manager on 20 Sept 2023
We are so thrilled that you love Eagle Harbor Inn and we appreciate your return visits. All of our 2 bedrooms whirlpools suites with fireplaces, fully stocked kitchens and private decks are located on the second floor. You can also find a map of the property on our website. We look forward to your next visit.

8/10 Good

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great room! Loved the loft
Stayed 1 night in Sep 2023
Response from Matthew -GM on 18 Sept 2023
Thank you for staying with us, we are glad you enjoyed your stay! Our two-bedroom suites with the loft, whirlpool bathtub, fireplace, and kitchenette are really comfortable! We are thrilled you enjoyed it! Come stay with us again soon at Eagle Harbor Inn!

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The grounds were beautiful, wooded and very close to the lake. The room was beautiful, comfortable; so much so that it made it difficult to leave.
Stayed 2 nights in Sep 2023
Response from Matthew -GM on 15 Sept 2023
What a wonderful review! We are thrilled you had such an enjoyable stay at Eagle Harbor Inn and that you were able to take in some of the beauty here. Please come spend time with us in the Winter and other seasons as well... just as beautiful!

6/10 Okay

Angela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Not at all satisfied
The place was nice but the mix up and horrible attempt at trying to make things right made this trip memorable for the wrong reasons. If you are not booking directly through this place they can’t seem to guarantee the room you reserved will have the number or type of beds in the room. No apology was made until I left a review and then only a chess try was offered and delivered in our without permission. The next day another room was offered but damage was done. We didn’t sleep well and on principal I can’t recommend even though it was a super cute spot. If only the problem solving would have been handled in the best interest of the customer.
Stayed 2 nights in Jul 2023
Response from Matthew -GM on 12 Sept 2023
Thank you for leaving this review in addition to the other similar reviews you provided in July. We hope you will enjoy future visits to Door County.

10/10 Excellent

Michael

Stayed 3 nights in Sep 2023
Response from Matthew -GM on 2 Oct 2023
Thank you for your 5 star review! We appreciate the feedback and hope to have you back at Eagle Harbor Inn soon!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eagle Harbor Inn
Great two night stay in Door County. This is a great location and property. Rooms are very comfortable and well equipped with all that you may need. Will definitely use Eagle Harbor Inn again in the future.
Stayed 2 nights in Sep 2023
Response from Matthew -GM on 11 Sept 2023
Thank you for the wonderful review! We are so glad you enjoyed the property, location, and our Inn. We are already looking forward to your next visit here at Eagle Harbor Inn!

10/10 Excellent

Jeanne, Eleva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love picturesque Ephraim and this property is in the middle, near the lake. I wish there was lake access and chairs across from the property, but is a short walk to the lake front. It is a mini condo and well appointed! We will stay here again.
Stayed 2 nights in Sep 2023
Response from Matthew -GM on 11 Sept 2023
Thank you for this great review! We are glad you were able to enjoy Ephraim and the area. We are across the street from the water, and are happy to loan you beach chairs on your next visit, see you soon!

10/10 Excellent

Lisa Daniel

Stayed 2 nights in Aug 2023
Response from Matthew -GM on 11 Sept 2023
Thank you for your 5 star review! We appreciate the feedback and hope to have you back at Eagle Harbor Inn soon!

10/10 Excellent

Lynn

Clean, quiet and walking distance to town. Very nice place.
Stayed 4 nights in Sep 2023
Response from Matthew -GM on 8 Sept 2023
Thank you for your 5-star review! We are so glad you enjoyed your stay here with us at Eagle Harbor Inn! Remember we are open all year and it's beautiful up here in the winter as well! Hope to see you again soon!

8/10 Good

Julie

Stayed 1 night in Sep 2023
Response from Matthew -GM on 5 Sept 2023
Thank you for your review, and for choosing to stay with us. We would like to exceed your expectations on your next visit!

8/10 Good

Sara

Travelled with family
Liked: Amenities
The room was clean but very small.
Stayed 1 night in Aug 2023
Response from Matthew -GM on 31 Aug 2023
Thank you for your review! We are proud of our housekeeping team, they do a great job... thank you for calling them out! We have a wide variety of room sizes available, all the way up to a two-bedroom suite with kitchen, two bathrooms, separate whirlpool tub, fireplace, dining area, living area and private deck! On your next visit, let's set up something that suits you!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Matthew -GM on 28 Aug 2023
Thank you for your 5 star review! We appreciate the feedback and hope to have you back at Eagle Harbor Inn soon, we are open in every season!

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful.
Stayed 1 night in Aug 2023
Response from Matthew -GM on 28 Aug 2023
Thank you for leaving this Five-Star review! We are so happy you enjoyed your stay with us, and we are looking forward to your next visit!

10/10 Excellent

keith

Stayed 2 nights in Aug 2023
Response from Matthew -GM on 14 Sept 2023
Thank you for your 5 star review! We appreciate the feedback and hope to have you back at Eagle Harbor Inn soon!

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely fabulous place, great accommodations and the brilliantly thought out resort/inn. Will definitely come back!
Stayed 1 night in Aug 2023
Response from Matthew -GM on 31 Aug 2023
We are thrilled you enjoyed so many aspects of Eagle Harbor Inn, thank you for leaving this wonderful review! We are already looking forward to your next visit!

10/10 Excellent

dawei, brookfield

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from Matthew -GM on 30 Aug 2023
Thank you for your 5 star review! We appreciate the feedback and hope to have you back at Eagle Harbor Inn soon!

10/10 Excellent

Nancy, Greenfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Matthew -GM on 17 Aug 2023
Thank you for your 5 star review! We appreciate the feedback and hope to have you back at Eagle Harbor Inn again soon!

10/10 Excellent

Josh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quaint, clean property. Nice rooms and walkable restaurant options. Quintessential Door County!
Stayed 3 nights in Aug 2023
Response from Matthew -GM on 14 Aug 2023
Isn't Door County delightful? We are so thrilled that you feel we embody this great area, thank you! Please come back and see us again soon... remember that we are open all year and there are lots of things to do here in the off-season as well!

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice facility and the staff is wonderful!
Stayed 3 nights in Aug 2023
Response from Matthew -GM on 14 Aug 2023
Thank you so much for this review, we LOVE hearing about our wonderful staff! We are very glad you enjoyed your stay, and the facilities here at Eagle Harbor Inn. Come back and see us again soon!

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Matthew -GM on 10 Aug 2023
Thank you for all of the stars! We are glad you enjoyed your stay with us, and look forward to seeing you again!