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Reviews of Hampton Inn & Suites Brenham

2.5 out of 5
Hampton Inn & Suites Brenham
2605 Schulte Blvd, Brenham, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 527 reviews" "
Rating 8 - Good. 141 out of 527 reviews" "
Rating 6 - Okay. 48 out of 527 reviews" "
Rating 4 - Poor. 15 out of 527 reviews" "
Rating 2 - Terrible. 9 out of 527 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again!
Stayed 1 night in Apr 2024

10/10 Excellent

Candice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, clean, and newly renovated within the last year. Staff was friendly and breakfast was hot and good!
Stayed 2 nights in Apr 2024

8/10 Good

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very nice they room was clean and overall pretty quiet!
Stayed 1 night in Mar 2024

10/10 Excellent

debbi, houston

Our room was a wonderful large room with two queens beds. Very clean and very quiet. The front desk clerk was friendly and welcoming!
Stayed 1 night in Mar 2024

8/10 Good

Denise

Liked: Cleanliness, property conditions & facilities
I liked the Hotel. But the girl behind the desk was not very nice when we told her the room upstair is next to a group of kids that were staying on the same floor. We are in our 60's, We were going to bed. She finally put us on a floor more quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get in and out of the property.
Stayed 2 nights in Feb 2024

10/10 Excellent

RUSSELL, NEWARK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with excellent breakfast.
Stayed 1 night in Feb 2024

4/10 Poor

Jeremy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very thin walls. You can hear everything. Door mechanism causes doors to slam very loudly.
Stayed 1 night in Feb 2024
Response from Hampton Inn & Suites on 29 Feb 2024
We are in receipt of your complaint and we're in the process of reviewing it. I'm concerned about the issues you experienced with our hotel, and thank you for taking the time to bring this matter to my attention and that of Hampton Inn & Suites of Brenham. I want you to know that the concerns of our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated. It will help us to avoid a similar situation in the future.We accommodate many guests each evening, and the principal goal of our hotel is to provide dependable service to each of our guests. A hotel is defined by the quality of service that it provides to its guests. Consequently, it was disappointing to learn that you're unhappy. Please be assured that all of the issues you've raised will be addressed and appropriate action will be taken.Again, I want to thank you for taking the time to share your concerns with us and we look forward to serving your future lodging needs.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
W
Stayed 2 nights in Feb 2024

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Lorece

Stayed 1 night in Jan 2024

8/10 Good

douglas

Stayed 1 night in Jan 2024

10/10 Excellent

Karen

Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Stayed 1 night in Dec 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, very clean both in and outside of the rooms
Stayed 2 nights in Dec 2023

10/10 Excellent

Gay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gale

Stayed 3 nights in Nov 2023

10/10 Excellent

Jerry

Stayed 2 nights in Oct 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stay was great comfortable bed, clean, great breakfast, friendly and helpful employees, will probably make Hampton our first choice from now on if rates stay within reason.
Stayed 1 night in Nov 2023

6/10 Okay

susan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was nice and new! Impressed with complimentary wine in the evening and substantial hot breakfast items. I did not like the room external AC unit however, it was very loud when on and automatically powered on and off. When it went off it was too hot and then when it went back on it was too cold! I also did not like that they only service the room every other day. We were there only two days but I don't appreciate having to look at overflowing small trash cans and a pile of dirty towels when I'm paying for a hotel room. Mixed feelings
Stayed 2 nights in Oct 2023

6/10 Okay

SUSAN

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Property was way overpriced and was being renovated. I have stayed at many Hampton Inns & Suites and this by far sis not meet expectations.
Stayed 2 nights in Sep 2023

8/10 Good

blaine

Travelled with family
Liked: Amenities
Room need updating
Stayed 3 nights in Oct 2023

10/10 Excellent

Shelby

Stayed 4 nights in Oct 2023

6/10 Okay

Charles

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

John-Mark

Travelled with family and small children
Liked: Cleanliness, staff & service
The staff at the front desk was great. But when getting to the room the sofa bed mattress was still rapped in plastic never opened, not sheets or bed linens or pillows for the pull out bed. Even though my reservation was for 5 people only two towels in room. The shower barely worked. You felt as if you would fall through the bathtub due to hollow spot under bath. Room not painted all the way. I know they are doing construction but for the price I paid for one night the conditions were horrible. Also ac not on in room so had to wait for room to cooldown before getting to sleep. With multiple kids playing softball that day it was hard to get comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Donna

Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean & friendly
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel, staff was wonderful
Stayed 1 night in Sep 2023

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and maintained. Furniture was worn. People were very nice and helpful. Noise was not a problem.
Stayed 1 night in Aug 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not ideal
I never received a receipt for my stay so I can’t itemize it as a business expense and had to eat the cost.
Stayed 1 night in Aug 2023

10/10 Excellent

Murtiani

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Clifford

Stayed 2 nights in Aug 2023

8/10 Good

Dulce

Stayed 1 night in Aug 2023

8/10 Good

RANDY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Benjamin

Liked: Staff & service, property conditions & facilities
The hotel is right off the interstate, but to leave the hotel and go anywhere you have to get back on the interstate. There are no side streets connected to the hotel.
Stayed 1 night in Aug 2023

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest & Relaxation!
Even the other guests were quiet; which made my stay literally relaxing.
Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
WORST STAY EVER!
It took me 4-5 hours to get the internet to work on my laptop, the A/C was running really loud, the room was not clean no sign of dusting. The pillows were filled with cotton fluff, not able to use the pillows, the bed was extremely uncomfortable. The hallway to my room smelled like mold and spoiled eggs!
Stayed 2 nights in Jul 2023

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big room with kitchenette. Very handy when you want rest and quiet.
Stayed 1 night in Jul 2023

10/10 Excellent

Jason

Stayed 1 night in Jul 2023

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Lori

Stayed 3 nights in Jun 2023

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2023

10/10 Excellent

Allison

Stayed 2 nights in Jun 2023

4/10 Poor

cathleen, LEANDER

Disliked: Cleanliness, staff & service
We were not told or it was not mentioned when we booked that the hotel is under renovation. Upon check in the front desk, girl was not polite at all, didn’t tell us about breakfast or what time breakfast was and put us in a second floor room when typically you are traveling with a pet they put you in a first floor room. I even asked for a first floor room and she said, all the rooms were pet friendly, but some dogs are terrified of elevators
Stayed 1 night in May 2023

6/10 Okay

Stephen

Stayed 1 night in Apr 2023

10/10 Excellent

Gayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about out stay
Stayed 1 night in Apr 2023

10/10 Excellent

Judy

Stayed 1 night in Apr 2023

4/10 Poor

Peter

Travelled with partner
Disliked: Property conditions & facilities
Halls and stairs not kept up. Our hair dryer and coffee maker did not work. Clock not set for daylight savings time. When staying in Brenham we will be using other options. First bad experience with Hampton.
Stayed 1 night in Apr 2023

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not very clean dust visible on bed side lamp. No recycling options
Stayed 2 nights in Mar 2023