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Reviews of La Quinta Inn & Suites by Wyndham Atlanta Midtown - Buckhead

2.5 out of 5
La Quinta Inn & Suites by Wyndham Atlanta Midtown - Buckhead
2535 Chantilly Dr Northeast, Atlanta, GA

Reviews

7.6

Good

Rating 10 - Excellent. 553 out of 1274 reviews" "
Rating 8 - Good. 304 out of 1274 reviews" "
Rating 6 - Okay. 168 out of 1274 reviews" "
Rating 4 - Poor. 96 out of 1274 reviews" "
Rating 2 - Terrible. 153 out of 1274 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Adrian

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
close to Buckhead
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephenie, Hueytown

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay!!
Stayed 1 night in May 2024

4/10 Poor

Gustavo

Travelled with partner
Disliked: Cleanliness, amenities
They gives us the room and wasn’t ready missing the towels, cigarettes smells moje in the shower
Stayed 2 nights in May 2024

4/10 Poor

Santiago

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Joseph, Farmington

Travelled with family
Liked: Cleanliness
Check-in staff in early afternoon was efficient but on following days, staff appeared less informed about necessary procedures. Room was clean and comfortable except for one very unsafe item: the bathtub lacked any skid-proof bottom, taking a shower was very dangerous and the bar was improperly placed to hold onto to steadsy oneself. Especially dangerous shower for an elderly person.
Stayed 3 nights in May 2024

8/10 Good

kalsang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Brad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I realize this is not an expensive, multi-star property, but for the price, I still found the rooms to be small and not well maintained. The shower door leaked, the bathroom floor was not cleaned thoroughly enough, and amenities (like tissue in the tissue box) on the counter were missing. Additionally, the walls seem very thin, allowing me to hear my neighbors quite well. I imagine they can hear me too.
Stayed 2 nights in May 2024

2/10 Terrible

jessie

Disliked: Cleanliness, property conditions & facilities
Strangely I was double charged though hopefully one refund will go through smoothly
Stayed 3 nights in May 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic. Decent stay, fairly clean. Excellent, courteous staff. Area undesirable, also wish they had some type of patio to enjoy the outdoors.
Stayed 3 nights in May 2024

6/10 Okay

Kelly

Travelled with family, Travelled with pets
Liked: Staff & service
Adequate facility—the mattress and bedding were a bit sub-par compared to other La Quintas and similarly priced competitors. The staff are friendly and professional.
Stayed 1 night in May 2024

4/10 Poor

Rajanikant

Disliked: Cleanliness, staff & service
Breakfast was not ready for two hours
Stayed 1 night in May 2024

10/10 Excellent

John, Bear

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, breakfast was good and the rooms were clean
Stayed 3 nights in Apr 2024

2/10 Terrible

Latosha

Disliked: Cleanliness, amenities, property conditions & facilities
The room was not clean, the trash can was not emptied. The duvet and towels were dirty, there was hair in the wash clothes and bugs in the sink. That hotel is so ran down it really bad. LaQuinta use to be a really nice hotel, not anymore.
Stayed 1 night in Apr 2024

6/10 Okay

Richard

Liked: Property conditions & facilities
Disliked: Cleanliness
Place was clean. Drugs and prostitution in plane sight. Scary.
Stayed 1 night in Apr 2024

10/10 Excellent

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area is quiet and remote. Not tourist coming and going to the premises
Stayed 1 night in Apr 2024

10/10 Excellent

Adell

Stayed 1 night in Apr 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Was good
Stayed 1 night in Apr 2024

10/10 Excellent

Isaura

We had a very pleasant stay here, stuff were very friendly and accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Nestor

Liked: Cleanliness
Good
Stayed 3 nights in Apr 2024

2/10 Terrible

Viktor

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved and was charged for two rooms. When we arrived to check-in the clerk at the front desk was informed us they were fully booked and would not refund us for the rooms we had paid for. Absolutely terrible customer service
Stayed 2 nights in Apr 2024

8/10 Good

Demitria

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The front desk clerk was STELLAR! She was courteous and very helpful. We had a mix up qith our room number and she personally made sure everything was all set. This property would be a 10, but unfortunately we found lots of hair in the bed linens and the walls could use a wipe down.
Stayed 1 night in Apr 2024

2/10 Terrible

Moustafa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I reserved a room and when I reached there after driving 6 hours from Florida I went to the front desk to check-in the employee simply told me there is no room for you we will give you a refund because the house keeping didn’t clean all the rooms today.
Stayed 1 night in Apr 2024

10/10 Excellent

Brandon

Stayed 2 nights in Jan 2024

4/10 Poor

claudia

Travelled with family, Travelled with pets
Disliked: Staff & service, property conditions & facilities
The last of the five night stay we were awaken by blasting music in the parking lot at 2am lasting close to 30 minutes. No one from reception took any action against this massive disturbance and when I brought it up during checkout the next morning , the receptionist, Jovi, kept saying it was not his shift and he was not aware of the incident. Did not appear to care to apologize for the inconvenience or understand my question about the protocol in such situations to reassure me that in the future it will be addressed promptly. Two out of the three receptionists I encountered simply acted as they did not want to be there, they are not fit for this industry.
Stayed 5 nights in Apr 2024

10/10 Excellent

Clifford, vonore

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 1 night in Apr 2024

8/10 Good

Bruce

Stayed 5 nights in Apr 2024

10/10 Excellent

Clifford, vonore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location easy access
Stayed 1 night in Apr 2024

10/10 Excellent

Diana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy with friendly helpful staff. Room was clean and comfortable. Will stay again.
Stayed 1 night in Apr 2024

8/10 Good

Malinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and great Thai place nearby
Stayed 1 night in Apr 2024

2/10 Terrible

Ganna

Travelled with family
Liked: Staff & service
Stayed here for one night for the second time in the past year. My first visit in September 2023 was wonderful. My visit was 4/1-4/2 - the first room in which I was moved in, the TV did not work, they changed the room - there was no water in the washbasin, an unpleasant smell from the sewer. In the morning it turned out that there was simply no breakfast!!! There is absolutely no food!!! Just an apple and a boiled egg! no yogurt or hot breakfast.
Stayed 1 night in Apr 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service was wonderful. The night manager was very sweet and professional and the morning person was so busy with setting up breakfast by her self and she kept her professional above help.
Stayed 2 nights in Mar 2024

6/10 Okay

Peter, Vernon Hills

Travelled with family
Liked: Cleanliness
My room was smoked in and it had a strong cigarette smell. When I asked to change the room, I was told there was nothing else available. It is supposed to be a smoke free facility. The breakfast could be better.
Stayed 1 night in Mar 2024

6/10 Okay

Myesha

Travelled with family, Business traveller
I felt uncomfortable in this hotel. There was so much mold and peeling paint on the bathroom ceiling. Blonde hairs were all over my black socks. A pillow had makeup on it and the flat sheet had lint balls all over it. I slept fully clothed on top the sheets. I touched nothing besides the faucets, doors and a light switch. Staff didn’t have the best attitude while checking in. Breakfast that was available were waffles and a few muffins or bagels. Staff stated the breakfast was limited because a truck hadn’t come in. I spent my second night at a friends house who lives in the area.
Stayed 2 nights in Mar 2024

4/10 Poor

Jennifer

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roach infested, I think I killed about 10 roaches and I'm not exaggerating. The bathroom shower was dirty with mildew.
Stayed 4 nights in Mar 2024

2/10 Terrible

Robert

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was my ever first stay at a La Quinta. It was horrible! First the parking is very tight. Someone backed into another cars taillights and there is red broken taillight pieces on the ground. Got to our room and it was very dirty, the carpet was missing a chunk. the bed linen was not changed and had big stains. I was very obvious it was not even changed. None of the housekeepers had linen on there carts for replacement when you walked the floors. All they are concerned with is towels and trash. The headboards were filthy and well as the bathroom. I killed a pregnant roach and there were bugs in our water the next morning. The floor i stayed on was fumed with marijuana. My wife and I don't drink or smoke and we both have serious allergies. We were not expecting the smell. I mentioned to the front desk and she said she caught one guest smoking it and had to remove him from the facilities. But it wasn't enough. That's the first thing you smell getting on and off the elevators. I want complain about breakfast if it's true the truck did not show up for inventory. there was none on Saturday. Then there was dog poop all on the grass. My 3lb yorkie refused to go outside and she normally loves it. We have bags and pick up after her. My wife was very disappointed and I was very embarrassed celebrating our 34th anniversary.
Stayed 2 nights in Mar 2024

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is rude. We stayed for two days and the beds were not made the second day. The towels were not changed, trash was not picked up. Holes on the bathroom door. Bathtub was not clean. All of this made me question if the room (sheets and bed) had been cleaned at all before we arrived. There was hardly anything for breakfast. There was not water to drink. The TV did not work, several people cam in the room, trying to fix it, and nothing. It still didn't work. The wifi kept cutting on and off. I tried to talk to someone in the front desk, but there was noone, everyone was outside smoking. I have never seen anything like it before. I stayed after driving for many many hours, i was too tired to go and look for a new hotel, and to deal with expedia refunding me. It was terrible. 0/10 DO NOT RECOMMEND.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jaquavious

Liked: Cleanliness, staff & service, property conditions & facilities
Would most definitely stay again.
Stayed 1 night in Mar 2024

4/10 Poor

Lacey

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel room was dirty and smelled like mold. The ceiling had the pop corn coming off and there was water marks on the wall like there had been a water leak at one point. The air conditioner would not allow us to change temperature and in the middle of the night we seen bugs around the beds. The hotel had been renovated about 3 to 4 years ago so I definitely expected alot better. The breakfast was only muffins, bagels, and toast. Thoroughly disappointed was an understatement.
Stayed 1 night in Mar 2024

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jeniffer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

4/10 Poor

Coral

Stayed 1 night in Mar 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jontae

Had a roach in my room
Stayed 1 night in Mar 2024

6/10 Okay

Therian

Business traveller
…

8/10 Good

Nicholas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overbooked when we arrived. The front desk clerk was very professional though, even with the need to call his manager. He stepped away from the desk to.discuss the predicament privately. While we were only in for the night, after a long 5 hour drive. The room was clean and comfortable. Staff was courteous and while we didn’t hv breakfast it looked and smelled delicious.
Stayed 1 night in Mar 2024

10/10 Excellent

Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh I was amazing the service was number one
Stayed 1 night in Mar 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine. Staff professional. Nice workout room. Breakfast was limited. Oatmeal: no condiment besides butter. Plain scrambled eggs: no salsa. Area around the hotel highly commercialized.
Stayed 3 nights in Mar 2024

4/10 Poor

DONNIE, PARKER

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mattress needs to be replaced Breakfast was the worse we ever had The Market was always out of stock Shower leaked on floor Tile floors were nasty Ice machine broke on second floor
Stayed 6 nights in Feb 2024