Terrace/patio

Reviews of Hilton Garden Inn Atlanta Airport/Millenium Center

3 out of 5
Hilton Garden Inn Atlanta Airport/Millenium Center
2301 Sullivan Rd, College Park, GA

Reviews

8.0

Very good

Rating 10 - Excellent. 474 out of 1002 reviews" "
Rating 8 - Good. 258 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 71 out of 1002 reviews" "
Rating 2 - Terrible. 83 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jeana

Travelled with pets, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
just awful smelled like mold
Stayed 1 night in May 2024

8/10 Good

Mark, Alma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Feb 2024
Response from General Manager on 14 May 2024
Dear Mark, We are glad to read you had a good stay at Hilton Garden Inn Atlanta Airport/Millenium Center. Your satisfaction is important to us, and we strive to ensure each guest enjoys a positive experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit in the future.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and comfortable
Stayed 4 nights in May 2024
Response from General Manager on 14 May 2024
Dear James, We are delighted to read that you felt safe and comfortable during your stay at Hilton Garden Inn Atlanta Airport/Millenium Center. Providing a secure and comfortable environment for our guests is our top priority. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable experience soon.Sincerely,Zelda DollarGeneral Manager

4/10 Poor

SALINDA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Bad smell in the lobby and room.
Stayed 2 nights in May 2024
Response from General Manager on 13 May 2024
Dear Salinda, We apologize for the concerns you experienced in your room and the lobby. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Thank you for staying with us, and we hope you will give us a second chance to deliver the type of experience you should always expect from our hotel.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, highly recommend
Stayed 1 night in May 2024
Response from General Manager on 12 May 2024
Dear Allison, Thank you for being our guest and for the great rating! It is excellent to learn how much you enjoyed your time at Hilton Garden Inn Atlanta Airport/Millenium Center and that we exceeded all of your expectations. That's what we like to see! Thank you for recommending us to future guests. We look forward to welcoming you again soon.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Robinson

Stayed 1 night in May 2024
Response from General Manager on 11 May 2024
Dear Robinson, It is wonderful to know you enjoyed everything about your time at Hilton Garden Inn Atlanta Airport/Millenium Center and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. Thank you for choosing to stay with us; we hope to have the opportunity to host you again during a future visit.Sincerely,Zelda DollarGeneral Manager

6/10 Okay

Travis

Liked: Cleanliness, staff & service
The shower water temp was either scolding hot or cold. I was impossible to get a comfortable temp.
Stayed 1 night in May 2024
Response from General Manager on 10 May 2024
Dear Travis, Thank you for being our guest. We are glad that overall you were pleased with your stay. However, we apologize for the concern you had with the water temperature adjustment in your bathroom. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you taking the time to leave your review. Thank you for staying with us, and we look forward to hosting you again soon.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Quiet. Personable and competent staff. Pretty decor in rooms and lobby.
Stayed 3 nights in May 2024
Response from General Manager on 8 May 2024
Dear Cheryl, We are delighted to read about your positive experience at Hilton Garden Inn Atlanta Airport/Millenium Center. It's fantastic that you found our hotel clean, quiet, and well-decorated. Providing outstanding service and a welcoming atmosphere is our priority. Thank you for your kind words, and we look forward to welcoming you back for another enjoyable stay soon. Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Bharath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay near airport. easy to get around.
Stayed 1 night in May 2024
Response from General Manager on 7 May 2024
Dear Bharath, We are delighted to read that you had a pleasant stay at Hilton Garden Inn Atlanta Airport/Millenium Center. Providing convenience and comfort for our guests is our priority, and we are glad to know that our location suits your needs well. Thank you for choosing to stay with us, and we hope to welcome you back soon for another enjoyable visit.Sincerely,Zelda DollarGeneral Manage

10/10 Excellent

Zoey's, Wilmette

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here.
Stayed 1 night in Mar 2024
Response from General Manager on 7 May 2024
Dear Zoey's, We are thrilled to read that you enjoyed your stay at Hilton Garden Inn Atlanta Airport/Millenium Center. Providing a positive experience for our guests is our top priority, and we are delighted that you had a pleasant visit. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay soon.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2024
Response from General Manager on 6 May 2024
Dear Jose, Thank you for staying at Hilton Garden Inn Atlanta Airport/Millenium Center and for your generous rating. We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We appreciate you sharing your feedback, and we look forward to seeing you again soon.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

JoDee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from General Manager on 7 May 2024
Dear JoDee, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Hilton Garden Inn Atlanta Airport/Millenium Center.Sincerely,Zelda DollarGeneral Manager

2/10 Terrible

Catherine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from General Manager on 4 May 2024
Dear Catherine, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your rating. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Labib

Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Labib, We appreciate you taking the time to leave your kind rating for Hilton Garden Inn Atlanta Airport/Millenium Center. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Michael, Newtown

Travelled with family
Liked: Amenities
Well done. Pleasant staff
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Michael, We are glad our service and accommodations exceeded your expectations! We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. We look forward to welcoming you back to the Hilton Garden Inn Atlanta Airport/Millenium Center!Sincerely,Zelda DollarGeneral Manager

6/10 Okay

Marissa

Travelled with family
Liked: Cleanliness
The hotel itself was fine and the in house restaurant was great. But we only ate there because there was literally no where else in a 2 mile radius to eat. I chose this because it’s close to the airport. But I’d either chose closer (there were a cluster of hotels aside the terminal) or further away where we could get some meal and gas options.
Stayed 1 night in Apr 2024
Response from General Manager on 28 Apr 2024
Dear Marissa, Thank you for your feedback on your recent stay. We're pleased to hear you enjoyed our in-house restaurant. However, we regret any inconvenience caused by the limited dining options nearby. Your comments regarding proximity to dining and gas options are noted, and we understand your perspective. We appreciate your valuable input and hope to accommodate you again in the future.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

LaSheena

Business traveller
Liked: Cleanliness, property conditions & facilities
I like that the hotel was close to the airport. However during my checkin, my rep was not as professional. Answered personal phone will check me in. Gave me a key card, u asked what was the room number, he told me to look at the card. The tone was just not professional
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear LaSheena, We are pleased you appreciated the convenience of Hilton Garden Inn Atlanta Airport/Millennium Center's proximity to the airport. We apologize for any inconvenience during check-in and appreciate your feedback. Rest assured, we will share your issue with our team. Thank you for choosing to stay with us, and we hope to welcome you back for an improved experience.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from General Manager on 24 Apr 2024
Dear David, We are delighted that you had a great experience at Hilton Garden Inn Atlanta Airport/Millennium Center. Providing exceptional service and accommodations is our priority. Your satisfaction is our greatest reward, and we appreciate your positive feedback. It was a true pleasure to have you as our guest, and we hope to see you again soon! Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from General Manager on 24 Apr 2024
Dear Sandy, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Hilton Garden Inn Atlanta Airport/Millenium Center.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 3 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Charles, We are thrilled to read you had a great experience at Hilton Garden Inn Atlanta Airport/Millenium Center. Your satisfaction is our top priority, and we are delighted we could meet your expectations. Thank you for taking the time to share your positive feedback, and we look forward to welcoming you back for another wonderful stay.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Kathryn

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Stayed 1 night in Apr 2024
Response from General Manager on 20 Apr 2024
Dear Kathryn, We are delighted you enjoyed your stay at Hilton Garden Inn Atlanta Airport/Millenium Center. We strive to provide each guest with an exceptional visit; therefore, it is lovely to see your excellent rating. We hope you will come back whenever your travels bring you to our area.Sincerely,Zelda DollarGeneral Manager

2/10 Terrible

Dawn

Stayed 1 night in Apr 2024
Response from General Manager on 10 May 2024
Dear Dawn, Thank you for being our guest and for your valuable feedback. Please accept our sincere apologies for your experience at our hotel. Our goal is to provide every guest with an exceptional and memorable stay, and we are sorry if this was not your experience. We hope you will give us another chance to provide you with the hospitality you deserve. Thank you again for choosing us, and we wish you all the best with your travels.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Ileidy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so accommodating and helpful.
Stayed 1 night in Mar 2024
Response from General Manager on 19 Apr 2024
Dear Guest, We are thrilled to read about your positive experience at Hilton Garden Inn Atlanta Airport/Millenium Center. Providing excellent service is our priority, and we are delighted our team was accommodating and helpful during your stay. Thank you for your kind words. We hope you had a fantastic visit and look forward to welcoming you back soon.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Sean

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and everything here was great. No places within 5 minutes to dine or hang out at outside of the hotel bar. Otherwise, it was great!
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Sean, We are delighted to read you enjoyed your stay at Hilton Garden Inn Atlanta Airport/Millenium Center. Your satisfaction is our priority, and we are thrilled you found everything great about your experience. While dining options nearby may be limited, we are pleased that our hotel bar provided a pleasant atmosphere. We look forward to welcoming you back for another great stay.Sincerely,Zelda DollarGeneral Manager

8/10 Good

Phillip, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient with digital keys and check-in
Stayed 1 night in Apr 2024
Response from General Manager on 17 Apr 2024
Dear Phillip, We are thrilled to read about your positive experience with digital keys and check-in at Hilton Garden Inn Atlanta Airport/Millenium Center. Efficiency is key to ensuring a smooth and hassle-free stay for our guests. We appreciate your feedback and look forward to providing you with excellent service during future visits. Thank you for your generous comments. We look forward to your next visit.   Sincerely,Zelda DollarGeneral Manage

10/10 Excellent

Melinda

Stayed 4 nights in Apr 2024
Response from General Manager on 6 May 2024
Dear Melinda, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Hilton Garden Inn Atlanta Airport/Millenium Center. We hope to see you again soon. Sincerely,Zelda DollarGeneral Manager

8/10 Good

Robert

Stayed 1 night in Apr 2024
Response from General Manager on 4 May 2024
Dear Robert, We are thrilled you had an excellent stay at Hilton Garden Inn Atlanta Airport/Millenium Center and appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and restaurant food pretty good at hotel. Made being stuck from delayed flight bearable
Stayed 1 night in Apr 2024
Response from General Manager on 14 Apr 2024
Dear Kathleen, We are thrilled you enjoyed your time at Hilton Garden Inn Atlanta Airport/Millenium Center. Your compliment about our friendly staff and delicious restaurant food means a lot to us. We are glad we could make your stay enjoyable despite the flight delay. Thank you for your kind words, and we hope to welcome you back for another pleasant stay soon!Sincerely,Zelda DollarGeneral Manager

8/10 Good

Gregory

Stayed 1 night in Mar 2024
Response from General Manager on 13 Apr 2024
Dear Gregory, Thank you for choosing Hilton Garden Inn Atlanta Airport/Millenium Center. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Zelda DollarGeneral Manager

4/10 Poor

Susanne

Disliked: Amenities
Basic..,stayed here overnight due to missed flight attendants
Stayed 1 night in Apr 2024
Response from General Manager on 12 Apr 2024
Dear Susanne, Thank you for choosing us and sharing your review. While your stay may have been brief, we hope you found comfort and convenience during your time with us. We apologize if there were any issues that kept your visit from being perfect. If your travels bring you back to the area, we would love to welcome you again and show you the outstanding accommodations you should always expect from us.Sincerely,Zelda DollarGeneral Manager

8/10 Good

Tamia

Stayed 1 night in Apr 2024

8/10 Good

Phillip, Bellevue

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable but a little understaffed in the restaurant.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Phillip, We are delighted you found your stay at Hilton Garden Inn Atlanta Airport/Millenium Center clean and comfortable. Your feedback regarding the restaurant staffing is duly noted. Rest assured, we are constantly working to enhance our services. Thank you for choosing us, and we look forward to exceeding your expectations on your next visit.Sincerely,Zelda DollarGeneral Manager

8/10 Good

Cashaye

Liked: Amenities
It’s okay for price
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Cashaye, We are thrilled you found value in your stay at Hilton Garden Inn Atlanta Airport/Millenium Center. Our team strives to provide exceptional service at an affordable price. We appreciate your feedback and hope to welcome you back for another enjoyable experience. Thank you for choosing to stay with us.Sincerely,Zelda DollarGeneral Manager

6/10 Okay

Prasad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The front desk staff needs an attitude change. The guy was unhelpful, indifferent and did not make us feel welcome at check in. There was a smell in the room, did not feel fresh.
Stayed 1 night in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Prasad, We appreciate your feedback and apologize for any inconvenience experienced during your stay. Ensuring a warm welcome and comfortable accommodations is our priority. We will address your concerns with our team to ensure improvements. Your comments are invaluable as we strive to enhance guest experiences. We hope for the opportunity to welcome you back for a more positive stay.Sincerely,Zelda DollarGeneral Manager

6/10 Okay

Tiffany

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from General Manager on 9 Apr 2024
Dear Tiffany, We hope you loved many aspects of our hotel, and we appreciate you sharing your rating. We are disappointed that we may not have lived up to all of your expectations, and we are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Zelda DollarGeneral Manager

4/10 Poor

Anthony

Travelled with partner
Serves its purpose but that's about it. Obviously noisy because its next to the airport. But no daily parking like other hotels. I was charged $15 to park overnight in the hotel parking lot? What is that about? We had to drive to a Park and Fly in the morning, since they can't let you park long term. The room had a 16 foot ceiling which echoed horribly. 3/4 of the room lights didn't work and it smelled like chlorine since it was next to pool. Served its purpose for a night but never again.
Stayed 1 night in Apr 2024
Response from General Manager on 7 Apr 2024
Dear Anthony, We sincerely apologize for the inconvenience you experienced during your stay. Your feedback regarding noise levels, room lighting, and odors has been duly noted. We strive to provide a comfortable and convenient experience for all our guests, and we regret that we fell short of your expectations on this occasion. Rest assured, we will address these concerns to ensure improvements are made. We appreciate your valuable feedback and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.Sincerely,Zelda DollarGeneral Manager

8/10 Good

Ronald, Pittsburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Pleased with amenities and cost
Stayed 1 night in Apr 2024
Response from General Manager on 7 Apr 2024
Dear Ronald, We are delighted to read you enjoyed your stay at Hilton Garden Inn Atlanta Airport/Millennium Center. It's wonderful to know that you found our amenities satisfactory and that our pricing met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back soon for another enjoyable experience.Sincerely,Zelda DollarGeneral Manager

8/10 Good

Syreeta, Lillington

Stayed 3 nights in Mar 2024
Response from General Manager on 26 Apr 2024
Dear Syreeta, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Hilton Garden Inn Atlanta Airport/Millenium Center. We look forward to welcoming you back on your next visit.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Dr. Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with all aspects of the property, especially the staff. They were welcoming, and most helpful in providing advice on where to visit in Atlanta within a short stay.
Stayed 1 night in Mar 2024
Response from General Manager on 5 Apr 2024
Dear Dr. Lorne, We are delighted to read about your positive experience at Hilton Garden Inn Atlanta Airport/Millenium Center. We strive to provide exceptional service and helpful recommendations. Thank you for recognizing our staff's hospitality. We loved having you as our guest, and we hope to see you in the near future.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Shannon, Thank you for the excellent rating and your generous comments! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hilton Garden Inn Atlanta Airport/Millenium Center. We'd love to host you again someday for yet another unforgettable visit.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Chuck

Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Chuck, We appreciate you taking the time to leave your generous rating for Hilton Garden Inn Atlanta Airport/Millenium Center. It is a pleasure to know you enjoyed all that we have to offer. We value your patronage and hope that we will have a chance to host you again in the future. Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2024
Response from General Manager on 3 Apr 2024
Dear Mary, Thank you for choosing Hilton Garden Inn Atlanta Airport/Millenium Center. Our highest priority is making sure you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Seradeo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice
Stayed 2 nights in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Seradeo, Thank you for your positive feedback about your recent stay at Hilton Garden Inn Atlanta Airport/Millenium Center. We are thrilled to read that you found our hotel nice. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable experience soon.Sincerely,Zelda DollarGeneral Manager

8/10 Good

Jessica

Stayed 3 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Jessica, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Hilton Garden Inn Atlanta Airport/Millenium Center. We look forward to welcoming you back on your next visit.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
My bathroom could have been a little cleaner and the tub drained kind of slow. But overall it's a nice facility.
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Misty, Thank you for choosing to stay at Hilton Garden Inn Atlanta Airport/Millenium Center. We are glad you enjoyed our facility overall. Your feedback regarding the cleanliness of the bathroom is appreciated and will be addressed with our housekeeping team. We look forward to welcoming you back for another pleasant stay in the future.Sincerely,Zelda DollarGeneral Manager

6/10 Okay

Jagadeesh

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Limited transportation
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Jagadeesh, Thank you for sharing your feedback. We understand the importance of convenient transportation during your stay. We apologize if your experience fell short of expectations. Your comments will be shared with our team for further improvement. We appreciate your understanding and hope to have the opportunity to welcome you back for a more seamless experience in the future.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful front desk staff. Shuttle service to the airport couldn’t be better, timely, friendly. Dinner in dining room excellent for an “airport hotel”. Very accommodating to our airline nightmare
Stayed 1 night in Mar 2024
Response from General Manager on 31 Mar 2024
Dear Robert, We are thrilled you enjoyed your experience at Hilton Garden Inn Atlanta Airport/Millenium Center. Our front desk team takes pride in providing exceptional service, and we are delighted you found them wonderful. It's fantastic to read that our shuttle service and dining options exceeded your expectations. We appreciate your kind words and hope to welcome you back soon.Sincerely,Zelda DollarGeneral Manager

4/10 Poor

Wade

Travelled with partner
I imagine this was a very nice place in 1990, unfortunately little has been done since it was new. Carpets are old and dirty. Room was similar to what you'd find at a motel 6. Mattress was hard as a brick. Bed clothes were worn from use. Staff was a mixed bag. One interaction was very pleasant and helpful. Another, the staff was rude and extremely unhelpful. Area is not one to go out after dark. Still can't figure out why they charge guests a $20 fee for parking. If they're going to charge for that, shouldn't it be in the room fee? I wouldn't stay there again. There are better options available.
Stayed 1 night in Mar 2024
Response from General Manager on 1 Apr 2024
Dear Wade, We apologize for not meeting your expectations during your recent stay. We take your feedback seriously and will address the issues with our team. We aim to provide a comfortable and welcoming experience for all our guests. We appreciate your suggestion and will consider it for future enhancements. Thank you for bringing these matters to our attention. We regret any inconvenience caused and hope to have the opportunity to exceed your expectations on a future visit. Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Didn’t have to leave to eat dinner. Friendly staff.
Stayed 1 night in Mar 2024
Response from General Manager on 30 Mar 2024
Dear Stacy, We are thrilled you enjoyed the great service at Hilton Garden Inn Atlanta Airport/Millenium Center! It's wonderful to read you appreciated the convenience of dining on-site and found our staff friendly. Your satisfaction is our priority, and we are delighted to have provided you with a positive experience. We look forward to welcoming you back soon for another enjoyable stay.Sincerely,Zelda DollarGeneral Manager

10/10 Excellent

Laine, LOUISVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept and very clean.
Stayed 1 night in Mar 2024
Response from General Manager on 30 Mar 2024
Dear Laine, We are delighted you found Hilton Garden Inn Atlanta Airport/Millenium Center well-kept and very clean! Maintaining a high standard of cleanliness is a top priority for us. Your positive feedback is greatly appreciated, and we are thrilled to have provided you with a comfortable and enjoyable stay. We look forward to welcoming you back soon for another pleasant experience.Sincerely,Zelda DollarGeneral Manager