All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Reception was unfortunately was not initially friendly.
Bartender at Xhibit restaurant was too caught up to get my order of drinks, the only upside to this situation was receiving 2 vouchers for breakfast and drinks after leaving the bar without empty handed.
Used the 2 drink vouchers the next day, the drinks were terrible. Reggae Rum and Georgia Peach Tea.
The room itself was great.
Antonio
Stayed 3 nights in May 2024
Response from Owner on 9 May 2024
Antonio, thank you for taking the time to leave us review. We appreciate the constructive feedback about our reception and bar experience, we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.
Loved everything about my stay here. This is my second time & I will be back for sure. The staff is so patient & welcoming. Outstanding hospitality.
LouNique
Stayed 1 night in Apr 2024
Response from Owner on 2 May 2024
LouNique, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!
10/10 Excellent
Amrendra
Business traveller, Travelled with group
25 Apr 2024
Liked: Cleanliness, staff & service, amenities
Property was very clean
Amrendra
Stayed 3 nights in Apr 2024
Response from Owner on 26 Apr 2024
Amrendra, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
6/10 Okay
Debra Naomi
Travelled with family
24 Apr 2024
Liked: Cleanliness, staff & service
No real lobby. The entire staff was excellent!Wish they had a lovely, well light welcoming entrance from the main street lobby. I love those people!!!
Debra Naomi
Stayed 2 nights in Apr 2024
Response from Owner on 25 Apr 2024
Debra, thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We appreciate the kind words about our team and we hope to see you again soon.
We loved this hotel! The staff were very friendly, it was clean and updated. We had an issue where Valet took our car key home lol but they took care of us while we waited. We enjoyed a delicious lunch on them. We would definitely stay here again.
Rahawne
Response from Owner on 23 Apr 2024
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!
The hotel was beautiful! Staff was extremely friendly! Good food! It was close to the venue we were there for. Rooms were clean, functional & quiet! Highly recommended!
Janie
Stayed 2 nights in Apr 2024
Response from Owner on 22 Apr 2024
Janie, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
Great for visiting my child at SCAD. We will diffiently stay there again.
Tamar
Stayed 3 nights in Apr 2024
Response from Owner on 15 Apr 2024
Tamar, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
The Canopy was very nice! The staff is amazing and very accommodating
Carlyn
Stayed 3 nights in Apr 2024
Response from Owner on 15 Apr 2024
Carlyn, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.
10/10 Excellent
Laura
12 Apr 2024
Laura
Stayed 3 nights in Apr 2024
Response from Owner on 15 Apr 2024
Laura, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Beautiful hotel, the bed was a super comfy serta, my ex-wife and I, did not want to leave the bed in the morning.
There is a bar and restaurant downstairs which made traveling and worrying about food & alcohol much easier.
Alan
Stayed 1 night in Apr 2024
Response from Owner on 11 Apr 2024
Alan, thank you very much for your feedback! We hope to serve you again in the future.
Ramona, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
The view was of another building. Location wasn’t that great but the building was nice and quiet. Most of the staff was friendly. One gentleman was very accommodating.
Zikiya
Stayed 1 night in Mar 2024
Response from Owner on 8 Apr 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
The hotel was nice,well located,staff really nice and helpful.
There was a tick on the curtain,and the last night the AC didn’t work.
adia.
Stayed 2 nights in Mar 2024
Response from Owner on 2 Apr 2024
Adia, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
Timothy, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
The staff is very attentive and very considerate. I highly recommend this hotel. The rooms were very clean and comfortable.
John
Stayed 1 night in Mar 2024
Response from Owner on 1 Apr 2024
John, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Response from Michael F - General Manager on 27 Mar 2024
Hi there Natalie. I am sorry your experience was less than perfect. I would love to get some further insight as to what may have caused your comment "Horrible"; describing your stay with us. Please reach out to me directly by calling the hotel. I look forward to hearing from you. Have a wonderful day..
2/10 Terrible
Natalie
26 Mar 2024
Disliked: Staff & service, amenities
The staff was rude
Natalie
Stayed 1 night in Mar 2024
Response from Owner on 27 Mar 2024
Thank you for the review, Natalie. We apologize for the experience you had with one or more of our associates. We will be reviewing your stay with the team to ensure a better guest experience in the future. Please feel free to reach out to the hotel directly if you would like to discuss this issue further with a member of our team. We appreciate you choosing to stay with us and hope to welcome you again in the future.
6/10 Okay
Luigi
14 Mar 2024
Liked: Cleanliness, staff & service
Luigi
Stayed 4 nights in Jan 2024
Response from Owner on 18 Mar 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
Beautiful property located in Arts Center. Centrally located and very walkable. Fairly new, so all the finished are nice and high end. Most views in the building are nice unless you’re directly facing the building next door. Parking is $45 a day/night so that’s something to consider. Overall, I recommend!
PHILIP
Stayed 2 nights in Mar 2024
Response from Owner on 14 Mar 2024
Philip, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Asia, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
It was very nice everyone was nice and friendly. I’ll rebook if I decide to return to Atlanta area.
Donald
Stayed 3 nights in Feb 2024
Response from Owner on 8 Mar 2024
Donald, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
It was really clean. Staff was super friendly. The only complaint is the cooler didn’t work, it was warm
Montinique
Stayed 2 nights in Mar 2024
Response from Owner on 8 Mar 2024
Montinique, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
Pleasant staff. Very quiet. Close proximity to so many things. Super clean. Great restaurant.
Leslie
Stayed 2 nights in Mar 2024
Response from Owner on 4 Mar 2024
Leslie, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
6/10 Okay
Lane
1 Mar 2024
Lane
Stayed 1 night in Feb 2024
Response from Owner on 21 Mar 2024
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
Quick and easy check in, valet was super friendly after I locked my keys in my car, hotel was clean and quiet and in a great, walkable location
Nick
Stayed 1 night in Feb 2024
Response from Owner on 19 Feb 2024
Nick, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Quiet and clean with spacious rooms. Really enjoyed my stay. Would absolutely return.
Candace
Stayed 3 nights in Feb 2024
Response from Owner on 19 Feb 2024
Candace, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
James, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Canopy Midtown was clean and very comfortable. The staff was all very helpful and kind.
Yvette
Stayed 1 night in Feb 2024
Response from Owner on 12 Feb 2024
Yvette, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Thank you very much for your positive feedback! We hope to serve you again in the future.
8/10 Good
Verified traveller
5 Feb 2024
Liked: Cleanliness, staff & service
Verified traveller
Stayed 1 night in Feb 2024
Response from Owner on 9 Feb 2024
We appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!
2/10 Terrible
Cordreka
3 Feb 2024
Cordreka
Stayed 3 nights in Dec 2023
Response from Owner on 21 Mar 2024
Thank you for taking the time to review us, Cordreka. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.
10/10 Excellent
Janene
29 Jan 2024
Janene
Stayed 3 nights in Jan 2024
Response from Owner on 25 Mar 2024
Janene, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Very convenient location and a really nice hotel..
Can use a bit more cleanliness.
MOHAMAD
Stayed 3 nights in Jan 2024
Response from Owner on 14 Feb 2024
Mohamad, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!
Thank you for taking the time to review us. We’re so glad that we were able to accommodate you during your stay. We hope to see you again soon.
10/10 Excellent
Johnathan
26 Jan 2024
Johnathan
Stayed 2 nights in Jan 2024
Response from Owner on 14 Feb 2024
Johnathan, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Very consistent with Hilton properties, beds are always comfortable. This location is very close to many activities in Mid-Town, either walkable or reasonable Ubers available.
Bradley
Stayed 1 night in Jan 2024
Response from Owner on 14 Feb 2024
Brradley, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!
Bonnie, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Everyone is so friendly from check-in to restaurant.
The room was ready early and is impeccable.
There are some nice dining options in walking distance - in particular, Divan at the Castle.
Gabriel
Stayed 1 night in Jan 2024
Response from Owner on 14 Feb 2024
Gabriel. thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! Hope to see you again soon.
Nice room. Hotel staff were excellent.
Enjoyed our stay and would recommend this hotel to anyone who asks.
Donald
Stayed 1 night in Jan 2024
Response from Michael Farquharson - General Manager on 23 Jan 2024
Greetings Donald. WOW!!!! Thank you so much for the AMAZING feedback about your recent stay with us. We have such a great community of Enthusiasts and I appreciate your recognizing their efforts. Hope to see you back.
Krystal, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.
Not like the Canopy in Austin. Very limited amenities, ambience lacking, broken fireplace etc.
Michael
Stayed 5 nights in Jan 2024
Response from Michael Farquharson - General Manager on 23 Jan 2024
Hello Michael. Thank you for taking the time to share your feedback on your recent stay with us. We sincerely apologize for not exceeding your expectations with the amenities and ambiance. We know having a fireplace adds such a soothing ambiance in the Canopy Central area as such we are working on its repair. Thank you again for the feedback and we hope you can forgive us. Have a wonderful day.
10/10 Excellent
Jessica
15 Jan 2024
Jessica
Stayed 2 nights in Jan 2024
Response from Owner on 9 Feb 2024
Jessica, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.