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Reviews of Brick Lodge Atlanta/Norcross

2 out of 5
Brick Lodge Atlanta/Norcross
2050 Willow Trail Pkwy, Norcross, GA

Reviews

8.8

Excellent

Rating 10 - Excellent. 987 out of 1596 reviews" "
Rating 8 - Good. 369 out of 1596 reviews" "
Rating 6 - Okay. 109 out of 1596 reviews" "
Rating 4 - Poor. 48 out of 1596 reviews" "
Rating 2 - Terrible. 83 out of 1596 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Aaron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a good stay 20 mins from downtown clean and quiet
Stayed 3 nights in May 2024

10/10 Excellent

Zenobia

Liked: Staff & service, property conditions & facilities
This place was nice , its not a party or lit environment. Its very chill and calm even though it says adults only I seen a few kids there,
Stayed 5 nights in May 2024

10/10 Excellent

Nghia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really happy with the place, very clean & feel really safe
Stayed 1 night in May 2024

10/10 Excellent

Katie

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, had a pool and room had a massage chair was really clean area is really quiet and staff was super friendly and helpful, At first they couldn’t find my reservation and I got a little frustrated however staff was super helpful and that calmed me. Will be going back!
Stayed 1 night in May 2024

8/10 Good

Khimea

Travelled with partner
Liked: Staff & service
Overall a decent hotel. Located in a quiet little area. Not sure of the name of the nightshift staff member who was working the desk on the night we checked in but she was absolutely AMAZING. Her customer service skills were hands down some of the best I've ever seen. You could tell that she takes total pride in what she does. I only wish I was able to get her name so I could personally name her in this review.
Stayed 2 nights in May 2024

2/10 Terrible

Linda

Travelled with family, Business traveller
Disliked: Staff & service
I (using my credit card) made a reservation at the Brick Lodge Atlanta/Norcross for family for the night of 5/17/24. 1.) on the online form, I specified FIRST FLOOR due to mobility issues. 2.) I never received an email confirmation, as I had previously, and 3.) when I called the Brick Lodge to verify the reservation, I SPECIFICALLY reiterated the requirement for FIRST FLOOR. when the guests arrived, the desk clerk (not who I spoke to on 5/16) gave them a great deal of difficulty on their mobility issues (!!!) and need for a first floor entry. VERY UNHAPPY with Expedia, even though Brick Lodge is the hotel. this information should have been entered into the online registration!
Stayed 1 night in May 2024

10/10 Excellent

Lamarcia S

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how friendly and helpful everyone is
Stayed 1 night in May 2024

6/10 Okay

Cardazja

Stayed 2 nights in Apr 2024

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, property conditions & facilities
Its not a great area but the hotel is well lit with an open parking lot and not too many people loitering about. My room was right by the pool so bit noisy but thats to be expected in summer. Very good service.
Stayed 1 night in May 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay the staff made me feel welcomed
Stayed 2 nights in May 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is too damp.
Stayed 1 night in May 2024

10/10 Excellent

Latisha

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Bryan D

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I didnt like the rooms.they seemed old. And the bathroom toilet kept stopping up
Stayed 7 nights in May 2024

6/10 Okay

Christy

Liked: Staff & service
The staff was nice and efficient but the property was on par with a Motel 6. The carpet and room were old and dingy and the room was small. The rooms are accessed from the outside, The exterior of the building looked better than the inside. Despite many visible sets of stairs outdoors, the was a small dirty elevator.
Stayed 1 night in May 2024

10/10 Excellent

Adeyinka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely interior
Stayed 1 night in May 2024

10/10 Excellent

Rafael, Lilburn

Stayed 1 night in May 2024

4/10 Poor

Alonzo

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
The Door was wide open when I got to my room
Stayed 1 night in May 2024

8/10 Good

Jerry, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

BREANNA, Johnson City

Stayed 3 nights in May 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I looked the location it was in. The only problem was that i had two children with me and i got a room in the third floor which was a lot of my little ones walking up all those stairs but i loved the experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Titanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk was awesome and she goes the extra mile!!
Stayed 1 night in Apr 2024

10/10 Excellent

Antonio, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
During my 1,200 mile trip, this was the only hotel that I got a good nights sleep. I highly recommend this location
Stayed 1 night in Apr 2024

10/10 Excellent

Austan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The layout was nice and they were working on property maintenance as we were there which was actually nice to see. The outdoor pool was kept clean and nice.
Stayed 1 night in May 2024

8/10 Good

Ermis Alexander

Liked: Cleanliness, staff & service, amenities
Picnic areas around the facility.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rafael, Lilburn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in
Stayed 2 nights in Apr 2024

10/10 Excellent

Toby

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Apr 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
A good value motel. Friendly desk clerk. Basic room and furnishings. No USB ports but has electrical plugs near the bed . Pretty basic but clean and quiet. Would stay again.
Stayed 1 night in Apr 2024

10/10 Excellent

DongJoo

Stayed 3 nights in Apr 2024

10/10 Excellent

Bernita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady in reception was really sweet and she helped me in all my questions.
Stayed 1 night in Apr 2024

6/10 Okay

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property, but seemed well maintained. Beautiful grounds! Rooms were very adequate & clean for a short stay. Good value!
Stayed 2 nights in Apr 2024

10/10 Excellent

Corey

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Esufunle

Stayed 2 nights in Apr 2024

10/10 Excellent

Shona

Stayed 3 nights in Apr 2024

10/10 Excellent

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went on business...had all that I needed...slept great!
Stayed 1 night in Apr 2024

10/10 Excellent

Tenisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Apr 2024

10/10 Excellent

LUIS TELLO

Stayed 2 nights in Apr 2024

10/10 Excellent

peter tatchio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The water pressure was weak occasionally but the room was big and comfortable.
Stayed 2 nights in Apr 2024

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Mar 2024

10/10 Excellent

Brian E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Rooms very clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Desha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk
Stayed 1 night in Apr 2024

10/10 Excellent

michelle

Stayed 1 night in Apr 2024

6/10 Okay

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Luz

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the rooms. They are spacious and comfortable. They have a fridge and microwave.
Stayed 2 nights in Apr 2024

10/10 Excellent

JAMAYA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Marshanne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything
Stayed 3 nights in Mar 2024

10/10 Excellent

subhashini

Liked: Cleanliness
Stayed 1 night in Apr 2024