Switzerland Kid friendly Holidays

Reception staff were excellent. I stupidly left a very expensive gift box of if Neuhaus chocolates in the refrigerator at 9.30 a.m. Monday September 22. I realized when I arrived in Luzern at 11.00 a.m. I called. Spoke to Holla (?). She checked with housekeeping. Nothing. My wife was furious with me.

Well located in the Old Town, many restaurants and bars nearby. Walking distance to station.

We stayed at EMA hotels during the last few days of our trip. The front desk was professional and courteous. The in-room breakfast was prompt and delicious. Rooms were clean, quiet, and incredibly spacious. The in-unit washer/dryer worked surprisingly very well and the all-in-one function was quite convenient if you’re on the go. Bring your own detergent if you expect to have a lot of laundry. They provide a small complimentary pack of detergent for the first wash. The bus stop is located just around the corner and only two stops away from Zurich HB train station. The only quirk was the bathroom as the walls and door were frosted glass. Ok for couples I assume, but for siblings it was a bit awkward. The AC worked well and was mostly silent. House keeping comes around 10-10:30am so if you’re still eating breakfast they’ll ring the doorbell to ask if you need cleaning.

Good accessibility from the station (two stops direct train from the airport). Booked in a superior room which was expensive. A nice enough room and quiet but photos on Expedia show coffee machines in the room class booked. The reality was a very limited number (2) of instant sachets. Asked about breakfast time when checking in, wasn't informed despite the high room rate what had been booked didn't include breakfast. Ok, but on attending in the morning, it didn't even include a black coffee either. Disappointing for the price.

Good accessibility from the station (two stops direct train from the airport). Booked in a superior room which was expensive. A nice enough room and quiet but photos on Expedia show coffee machines in the room class booked. The reality was a very limited number (2) of instant sachets. Asked about breakfast time when checking in, wasn't informed despite the high room rate what had been booked didn't include breakfast. Ok, but on attending in the morning, it didn't even include a black coffee either. Disappointing for the price.

Well located in the Old Town, many restaurants and bars nearby. Walking distance to station.

We stayed at EMA hotels during the last few days of our trip. The front desk was professional and courteous. The in-room breakfast was prompt and delicious. Rooms were clean, quiet, and incredibly spacious. The in-unit washer/dryer worked surprisingly very well and the all-in-one function was quite convenient if you’re on the go. Bring your own detergent if you expect to have a lot of laundry. They provide a small complimentary pack of detergent for the first wash. The bus stop is located just around the corner and only two stops away from Zurich HB train station. The only quirk was the bathroom as the walls and door were frosted glass. Ok for couples I assume, but for siblings it was a bit awkward. The AC worked well and was mostly silent. House keeping comes around 10-10:30am so if you’re still eating breakfast they’ll ring the doorbell to ask if you need cleaning.