New Zealand Kid friendly Holidays

Excellent location and friendly staff.

This was the easiest, cheapest and most pleasant stay I have had on Auckland for a long time. Firstly, I could simply drive straight into the car park underneath the building - and it's easy to find a park as the basement car park is huge + you have access to your car in case anything got forgotten in the car + their rates for parking when staying at the hotel are very reasonable. Next you go up the lift straight into reception - where there is the Sky City Concierge staff as well as the hotel reception staff plus the luggage handlers & all were friendly and ready to help. Then, access to the rooms is easy as the lift is close by. Our room was clean, spacious and quiet. I was concerned about the cold so extra blankets were sent up and the staff showed us how to use the air conditioning + a big plus for me the room was quiet so I was able to have a good night sleep. Next time I stay in Auckland I won't look anywhere else - SkyCity will be automatic choice.

Overall, my stay at Sherwood Hotel was good. The hotel staff were very friendly, helpful, and welcoming. The room was also very nice and cozy, which made the stay comfortable. However, the restaurant experience was disappointing. I ordered a fish dish, but the staff brought out chicken instead. Although they offered to replace it, the restaurant was closing at 8:30 PM and it was already around 8:10 PM. Waiting for a new dish would mean we couldn’t dine in, so we had no choice but to take the food back to our room. While I appreciated the staff’s attitude, the meal was not what I ordered and not what I expected, which affected the overall dining experience.

Room was great, and the service was excellent.

Slight smell from the restaurant's outside in the lobby when you walked in but once you got to reception you could not smell it. Great location, staff and very easy parking. Will stay here again.

Excellent location and friendly staff.