Ersha Island Pet-friendly Holidays

The staff were very friendly, the room had a great view, and the bed was super comfortable.

They didn’t give us free breakfast as stated in the booking. We had to ask them and show the proof in order for them to give us the tickets. The room is not clean and stains on the bedsheets. The TV does not work even restarted multiple times. The air condition temperature meter is broken. It gets really cold as it never turns down the fan speed automatically. It gets quite loud outside at night because the insulation is poor. Sound isolation is poor as we heard the entire conversation with a mom yelling at their kid at night for an hour.

I spent a total of 4 days here without any complaints The breakfast selection was great. The location and overall stay was good.

The hotel has a great surrounding environment, and the staff were very friendly, offering us a lot of help. The check-in process was extremely convenient.

The room was spotless, The staff was friendly and provided excellent customer service. Check-in, Check-out was a breeze and Gene was very helpful and so was the hotel manager. I highly recommend this hotel if you plan to vist Guangzhou for business/pleasure. Thank you!

YES VERY GOOD AND CLEAN

Staff at concierge were helpful and polite. They handled the requests efficiently and considerate. Regarding the breakfast, there’re variety food for customers to select. The view of our room no. 2206 which was facing the river was fantastic. Whiteswan hotel’s location was within the walking distance from the Huang Sha MTR station where you could directly take it from the Guangzhou East Highspeed railway. Overall is 👍👍👏👏

Staff were more than helpful, food was great, room was clean. Would definitely recommend. Also within walking distance to a local market and great restaurants.

The staff were very friendly, the room had a great view, and the bed was super comfortable.

I enjoyed my stay, the employees were polite and friendly.

I spent a total of 4 days here without any complaints The breakfast selection was great. The location and overall stay was good.

They didn’t give us free breakfast as stated in the booking. We had to ask them and show the proof in order for them to give us the tickets. The room is not clean and stains on the bedsheets. The TV does not work even restarted multiple times. The air condition temperature meter is broken. It gets really cold as it never turns down the fan speed automatically. It gets quite loud outside at night because the insulation is poor. Sound isolation is poor as we heard the entire conversation with a mom yelling at their kid at night for an hour.