Nu Island All inclusive Holidays

Great room, large and spacious. Nice view of the city.

Great place to stay and convenient to food places. There’s a 7-11 store just around the corner. Friendly staff that speak English well soo that was really helpful and easy for our stay. Clean rooms with lots of amenities and feels like a cosy home away from home. Walkable to main shops and metro. We were travelling with our 5yo or took the taxi most of time going back to hotel. Also, the hotel has the same-day delivery luggage service available to purchase and for you to organise.

Breakfast was average. Had good western options, however there was no fresh fruit for instance, no cheese, a few types of bread. Coffee is very limited, black coffee and if wanting a latte, a capuccino, hot chocolate from the machine, it's not available. Just creamers available. The two restaurants where breakfast eas served were very cramped, not easy to find a table. Didn't use the laundry services. Staff at reception very cooperative; few understood english. Cleanliness of the bedroom was excellent. Very near to the train station (under 2 mi utes), and about 4 minutes from the Universal studios.

The stand out about this hotel is the people. Everything with the property is excellent. But a hotel is about people. The people that care for you here are so lovely and warm that they feel more like family. You really look forward to seeing them every day and engaging them on the traditions and culture of Japan.

Probably the best hotel we’ve ever stayed in. Great service, beautiful rooms. Would highly recommend.

Imperial surpassed expectations. From the moment you walk in, staff stand ready to assist, with even the smallest request. the family room is simply perfect for a small family of four and the adjoining rooms were so comfortable. floor area was tremendous, for example, in the main room, there was a 2 seater sofa, with a lazy chair and work table, and tv console with luggage area. i could still open up two large Rimowa luggages in the middle of the room and have space to walk around them. the kids also enjoyed their space in their room, with two single beds, and ensuite facilities, and two small tables to get their own things done, together with their own wardrobe closet. there were different breakfast options, of which i tried the Jap-Western on L2 and the Jap one on L24. variety was sufficient but for the L2 fusion, I would have hoped for more fruits, especially the japanese melons and grapes if possible. i would definitely look forward to another stay there.

beautiful hotel room with serene views! impeccable customer service. would stay at the hotel again in a heart beat.

Best hotel in the area, cleanest, nicest staff and services, will come back again

The staff were so poite. Everything went well with our stay.

Great room, large and spacious. Nice view of the city.

Imperial surpassed expectations. From the moment you walk in, staff stand ready to assist, with even the smallest request. the family room is simply perfect for a small family of four and the adjoining rooms were so comfortable. floor area was tremendous, for example, in the main room, there was a 2 seater sofa, with a lazy chair and work table, and tv console with luggage area. i could still open up two large Rimowa luggages in the middle of the room and have space to walk around them. the kids also enjoyed their space in their room, with two single beds, and ensuite facilities, and two small tables to get their own things done, together with their own wardrobe closet. there were different breakfast options, of which i tried the Jap-Western on L2 and the Jap one on L24. variety was sufficient but for the L2 fusion, I would have hoped for more fruits, especially the japanese melons and grapes if possible. i would definitely look forward to another stay there.