Vietnam National Village for Ethnic Culture and Tourism Adventure Holidays

Staff was amazing, clean rooms, great location.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Great place to stay!

The staff were kind and attentive The room was clean

What stood out is hotel’s staffs specifically the chef Ha, the server named Liên. They are very friendly, helpful made my stay much more enjoyable. The receptionist Ly is also amazing staff. Room is small but clean. I have a good time staying here.

What stood out is hotel’s staffs specifically the chef Ha, the server named Liên. They are very friendly, helpful made my stay much more enjoyable. The receptionist Ly is also amazing staff. Room is small but clean. I have a good time staying here.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

The staff were kind and attentive The room was clean

Good staying in the hotel.

Super Candle locates in a very busy street; however the hotel is fairly quiet. We appreciate how helpful the staff were to a bunch of elderly traveling through Hanoi. They were so kind and very attentive to our needs. The breakfast buffet foods quality and variety were not consistent- some day the food were great & fresh, other days it was not so abundant and lack luster. Overall, we had a great time at Super Candle hotel and would recommend it to our friends who are traveling through Hanoi.

This rating was not based on the actual hotel or staff itself as the hotel is beautiful with amazing furnished and large rooms, the staff are so helpful and nice and it’s in a great area however the hotel has a couple of serious noise issues going on at the moment. The first one being a new hotel being built on the opposite corner to it which had cement being delivered from 11:30pm till 02:30am one morning which was just rediculous noise and also the construction starts as early as 7am all week so expect to be woken up by it regardless of what rooms you are staying in. Yea this is temporary till the hotel is finished but it is worth noting and I was NOT informed of this work when I booked. The second noise problem which the hotel don’t seem to be able to sort due to no help by the local police is a man who lives across from the hotel who every morning at 6:30am starts to play very very loud music from a speaker out in the street. He proceeds to then just walk up and down the road with his dog. The noise is so loud it will wake you up. It’s like living across the road from a nite club. It’s such a shame as the hotel is amazing and I feel so sorry for the amazing staff as they say the police won’t stop him as they say it’s morning time and not nite time. I wouldn’t stay at the hotel again for these reasons but loved the hotel and everything about it including the amazing breakfast but to not be able to sleep beyond 6:30am is not good enough.

Great place to stay!

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

The staff were kind and attentive The room was clean