"We were caught in transit due to Iran security situation. The hotel refused to change or cancel the reservation. Blatantly refused. I would never use Hyatt again given their and this hotels lack of understanding as to the situation which was beyond our control. We gave them plenty of notice. "
"Seulement un couette dans le lit, aucun drap. Pas de couverture supplémentaire dans la chambre de disponible. Oreillers énorme en plumes. Aucun autre choix disponible dans la chambre."
"Beautiful set up, my young boys were so happy to see their beds set up waiting upon arrival. Very thoughtful for a family traveling and staying at Zurich Airport due to flight cancellation. Thank you. "
"The room was clean and functionally sound. Since it happened to face the station, the view from the window was splendid both day and night. I was also satisfied with the staff's kind service."