Hotel Mesra Haiwan Kesayangan di Yuzawa

"This place is well taken care of by the kindest family. 15/10. We hope to come back and visit when the apples are ripe."

"A very cute Ryokan with a nice onsen. The property is fairly run down, but otherwise a nice and quiet location and was clean."

"Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much. "

"We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most...

"初グランピングこちらにして大正解でした！ 何よりホテルの方のフロントの方の対応がとても快く温かな気持ちになれた旅でした。"

"Staff was very accommodating, room was very spacious and the hotels animals are very friendly. We were able to use the onsen having tattoos. Would definitely stay here again"

"Great place, great service and great food!"