Skip to main content
Beginning of main content

Best Western Plus Congress Hotel

4.5 star property
Best Western Plus Congress Hotel in Kentron offers a peaceful retreat with airport shuttle, poolside relaxation, and scenic dining options.

Choose dates to view prices

Travelers find this hotel in Kentron's center provides a comfortable base with thoughtful touches like an airport shuttle and daily manager's reception. Guests can refresh in the pool, sample international dishes at Accent Restaurant, or book a rejuvenating spa treatment.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Single Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Comfort Room, 1 King Bed, Non Smoking, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Room, 1 King Bed, Non Smoking

A hotel room with a bed, bedside table, lamp, mirror, and a wall with three framed pictures.

Economy Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for TWIN

Premium bedding, in-room safe, desk, laptop workspace

TWIN

  • Sleeps 2
  • Free Wi-Fi

About the area

Located in Kentron, a neighborhood in Yerevan, Best Western Plus Congress Hotel is near a metro station. Museum History Yerevan and National Gallery of Armenia are cultural highlights, and travelers looking to shop may want to visit Vernissage Market and Dalma Garden Mall. Looking to enjoy an event or a game while in town? See what's happening at Yerevan Circus or Hrazdan Stadium. Spend some time exploring the area's activities, including winery tours.
Map
1 Italy Street, Yerevan, 0010

What's nearby

  • Republic Square
    Republic Square
    5 min walk - 0.4 km
  • Beautiful Mosaic of the Main Entrance of the Blue Mosque from Mashtots Avenue, Central Kentron District, Yerevan, Armenia
    Blue Mosque
    5 min walk - 0.4 km
  • Opera and Ballet National Academic Theater in Yerevan, Armenia
    Yerevan Opera Theatre
    17 min walk - 1.5 km
  • Yerevan Circus
    6 min walk - 0.6 km
  • National Gallery of Armenia
    8 min walk - 0.7 km

Getting around

  • David of Sassoun Station
    11 min drive
  • Yerevan (EVN-Zvartnots Intl.)
    23 min drive

Restaurants

  • Բորշ
    4 min walk
  • Tavern Yerevan (Khorenatsi)
    5 min walk
  • Accent By Gayane Breiova
    1 min walk
  • Чайный Домик
    3 min walk
  • Syrovarnya
    1 min walk

About this property

Best Western Plus Congress Hotel

  • Luxury hotel near Republic Square
  • You can look forward to an airport shuttle, a poolside bar and a free daily manager's reception at Best Western Plus Congress Hotel. Treat yourself to a massage at the on-site spa. The on-site local and international cuisine restaurant, Accent Restaurant, features pool views. Fitness classes are offered at the 24-hour gym; the property also has a terrace, a garden and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and 2 bars.
  • Additional perks include:
    • A seasonal outdoor pool and a children's pool, along with sunloungers and pool umbrellas
    • Free valet parking
    • Full breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out
    • A banquet hall, barbecues and tour/ticket information
  • Room features
  • All 126 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and air conditioning.
  • More amenities include:
    • Rollaway/extra beds and free infant beds
    • Bathrooms with showers and free toiletries
    • LCD TVs with premium channels
    • Wardrobes/cupboards, coffee/tea makers and daily housekeeping

Similar properties

Restaurant
Paris Hotel Yerevan
Kentron
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
9.4 out of 10, Exceptional, 383 reviews
Paris Hotel Yerevan
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited number of on-site valet parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; AMD 7,500 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Accent Restaurant
  • Vincent Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (3,229 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2002
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 9 to September 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of AMD 4000 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 11 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately AMD 7500 per person
  • Airport shuttle fee: AMD 9000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: AMD 4000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Best Western Plus Congress Hotel have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 10:00 AM to 9:00 PM. The swimming pool is closed seasonally each year from May 9 until September 30.

Is Best Western Plus Congress Hotel pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 5 kg per pet. There's a fee of AMD 4000 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Congress Hotel?

Valet parking is free at this property.

What time is check-in at Best Western Plus Congress Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western Plus Congress Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Best Western Plus Congress Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AMD 9000 per vehicle applies.

Where is Best Western Plus Congress Hotel located?

Located in Kentron, this luxury hotel is within a 10-minute walk of Republic Square, Museum History Yerevan, and Blue Mosque. Yerevan Circus and Museum of Modern Art are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Best Western Plus Congress Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.8

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 128 out of 269 reviews
Rating 8 - Good. 99 out of 269 reviews
Rating 6 - Okay. 25 out of 269 reviews
Rating 4 - Poor. 7 out of 269 reviews
Rating 2 - Terrible. 10 out of 269 reviews

Reviews

Verified

10/10 Excellent

Nyree

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved every moment of our stay at Congress Hotel! The staff are always so friendly and helpful, the rooms spotless, and the pool creates the perfect relaxing vibe. It’s easy to see why we keep coming back.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has a great outdoor swimming pool
View from my hotel room
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lida

Liked: Amenities, property conditions & facilities
I hade great experience, Family place to stay.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is so friendly! Very good location.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Mayya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Clean, quiet, great breakfast. Great location. The staff is fantastic. Thank you, we will definitely stay with you again.
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very good breakfast. Close to central location.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly stuff. Good location.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

sami

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect, steak restaurant , not the best and slow service . a bit noisy in the evening.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Siranush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in city center to block from main plaza) the most place visit are there. Many shops and gastronomic restaurants.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Summer 2023

Whether was hot but the comfort at the hotel made us comfortable.
Stayed 6 nights in Jul 2023
Verified

6/10 Okay

Alexandre

Disliked: Property conditions & facilities
The location is excellent. The breakfast is good. The rooms were dated. The interior design is tasteless. The bathrooms were small and in need of renovation. The lobby is not cosy. I had to wait 20 minutes to be checked in because in the evenings, one person mans the reception. Overall, I did not like my experience. I do not believe this hotel deserves a four-star rating. In my view, this is a three-star hotel. I stayed in Hilton and Tufenkian hotels and both were superior.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

lahmar

Good services
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Arman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best place to stay in Yerevan, expecially in summer.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, breakfast was great.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of Yerevan.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Branimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the center of Yerevan on a walking distance to the Republic square.
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Mehdi

Liked: Cleanliness, amenities, property conditions & facilities
I booked this Hotel for my parents and overall they were happy with this property although they said the room was a bit small
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Received the best service, great staff, food and amenities🙏👌
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 7 nights in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming Staff

Great stay, very welcoming staff - happy to help with local knowledge, directions, travel, food choices etc. Hotel clean & tidy, plentiful breakfast options. Good overall experience.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Zuhayr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Yerevan

Great hotel. Excellent service from start to finish. Excellent room layout, clean, and comfortable. Good central location. Excellent breakfast. My favorite hotel in Yerevan.
Stayed 3 nights in Feb 2023
Verified

10/10 Excellent

Zuhayr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Yerevan.

Bravo, great hotel. Excellent service from start to finish. Excellent room layout, clean, and comfortable. Good central location. Excellent breakfast, delicious and healthy.
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Viktor

Liked: Cleanliness, staff & service
Great please for reasonable price. Swimming pool make stay in summer season nice and relax
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

arbi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuffs are nice and smiley and they speak English
Stayed 6 nights in Sep 2023
Verified

2/10 Terrible

Monier

My flight delayed , hopefully tonight I will check in at this hotel.
Stayed 1 night in Sep 2022

Additional information about Expedia Group