"They only answer via message - not live voice
And it takes them 24- 48 hours as a MINIMUM to
Answer any questions or
Concerns. They also don’t do airport transportation. "
"It was a terrible experience. The room was terrible. The gas pilots on the stove were open . I noticed it and reported. Thank God I smelled the gas. The propane tank was leaking gas and I told them to remove it."
"The hotel itself was clean and well-maintained, and the staff were helpful. This hotel has the potential to be terrific, but there were two large problems.
First, the Beach Club attached to the hotel plays loud and annoying music day and night. They seem to turn it up louder in the middle of the day in an attempt to attract tourists from the cruise ships. It’s impossible to find a location either by the pool or in the building that is reasonably quiet.
Next, there is some kind of issue with the plumbing that creates a lot of noise during the night. I was awakened both nights.
"
"The room was as basic but clean and felt safe. It was expected. Bedding and towels were provided but I was surprised to find a wash cloth was not. I like to cleanse my face in the evening. I also accidently locked my self out of my room the evening prior to my departure and was surprised to find they had no spare key. The staff did gain entry but had to move me to another room for my last night. In that room the sink leaked from underneath and there were visible cobwebs. I do not think they planned to have someone in the room but it was not ready for occupancy. "
"Great location. Tina was super helpful. The fourth floor views were great and we enjoyed the sun bathing pool (and its doves). Great to have a safe and daily maid service. If you’re diving with Dr Dive or Tres Amigos this is a great location. "
"From the moment we arrived at Playa Sonrisa, we knew it was going to be special — but it exceeded all our expectations. The place is absolutely breathtaking: peaceful, beautiful, perfectly maintained, and filled with an atmosphere that truly helps you disconnect from the world and reconnect with nature.
The staff is incredibly kind and welcoming. They are always attentive, smiling, and genuinely happy to help with anything you need. They make you feel at home from the very first moment — and that makes all the difference.
And the food… simply delicious! Every dish was full of flavor, beautifully presented, and clearly prepared with care and love.
If you’re looking for a place to relax, enjoy amazing food, and experience outstanding service, Playa Sonrisa is the perfect destination. I would come back again and again without hesitation.
Thanks Blaney and Steve to make our staying so spectacular."
You'll find 5 apartments to choose from in Xcalak for your trip. Favourite sights to discover during your visit include Belize Barrier Reef.
Why would you choose an apartment over a traditional hotel room?
An apartment is often more spacious than a traditional hotel room and comes equipped with a kitchen, so you can cook some of your meals. Apartments are ideal for families who want the conveniences of home but also for couples who want to stay away from the tourist areas.
What's the top apartment for my stay in Xcalak?
Here is a top apartment to consider: Caribbean Casa Blanca: Free WiFi, a dining area and a Smart TV are included . Free parking and on-site laundry facilities are on site .
How many apartments will I be able to find in Xcalak?
Expedia has 5 apartments to book in Xcalak.
What will the weather be like during my trip to Xcalak?
Although weather is just one factor, it can really affect your travel plans, especially if you're planning an extended stay in Xcalak. The hottest months are usually May and August, with an average temperature of 27°C, while the coldest months are January and December, with an average of 24°C. The rainiest months in Xcalak are June, September, October and August, with each month seeing an average of 204 mm of rainfall.
What are the must-see places to visit in Xcalak?
Family-friendly attractions include Arrecifes de Xcalak National Park, whereas Belize Barrier Reef is a spot to enjoy the outdoors. In the wider area, you'll find Bacalar Chico National Park & Marine Reserve and Mexico Rocks.
What's the best way to get to and around Xcalak?
Knowing a bit about the transportation options can you save you a headache when you get to your destination. Fly into San Pedro (SPR-John Greif II), which is located 25.9 mi (41.6 km) away from the heart of the city. Otherwise, look for flights into Chetumal, Quintana Roo (CTM-Chetumal Intl.), which is 35.9 mi (57.8 km) away. If you'd like to venture out around the area, you may want a rental car for your journey.