Woodbury hotels from RM256

"Good place to stay. Efficient, nice, clean and good little breakfast"

"Absolutely disgusting hotel experience from start to finish. The WiFi and TV in our room didn’t work, and after calling the front desk we were told to “wait 45 minutes” for it to be fixed. After waiting, surprise — nothing was fixed. Instead of actually resolving the issue, they moved us to another room that was somehow even worse. The second room was dirty, had wet spilled drinks left on the table, and to make it even more disgusting, someone’s dirty underwear was still in the bathroom. Clearly nobody cleaned the room before handing it over to paying guests. On top of that, both rooms absolutely reeked of cigarette smoke despite supposedly being non-smoking. And the “continental breakfast” was a joke. The cereal was stale, the orange juice was warm, and the milk was lukewarm. Nothing about this stay felt clean, maintained, or cared for. For the amount hotels charge nowadays, basic cleanliness and functioning amenities shouldn’t be too much to ask. This place was unprofessional, dirty, and poorly managed. Would not stay here again and definitely would not recommend to anyone."

"Staff is very accommodating which made our experience better than expected. Breakfast was fresh and there were hot items to choose from as well. The hotel appears recently updated as well as our room. The room was very comfortable for our 2 night stay. "

"We were charged $16/day for parking - in an open, mostly empty lot!!! That is highway robbery. The room was a nice size with a separate sitting area. But there was duct tape on the carpet in both rooms. The bathtub was treacherous. High sides, extremely high shower head that I couldn’t reach to adjust. Only one grab bar that was on the back wall. Bottom of tub was slanted and slick. Bathroom sink didn’t look clean. We will NEVER stay in another Embassy Suites hotel."

"I always have a pleasant experience when I stay at this property"

"The property, room, etc, was clean but but I advise travelers to avoid this hotel. About a year and a half ago I stayed here and they charged my card a $100 damage deposit at check in that they said would be refunded when the cleaning crew verified there was no damage after I left. It took 3 weeks and multiple calls to get my deposit returned. Each time the staff just said "be patient, it takes 3-5 days for it to show on your card". 3-5 days is a far cry from 3 weeks. Well this time I had forgotten about that experience and stayed here again and again they charged my card $100 damage deposit that has yet to be returned. I called a few days ago and just like my previous stay I was told that it had already been refunded but would take 3-5 days to show up on my card. It's been 9 days since my stay with nothing. I don't know if they are just hoping people won't notice the extra charge, if they are just incompetent, or what but this is ridiculous."

"Staff was very helpful and friendly. Room was clean and well stocked. Parking was always easy."

"everything was good"

"The tv in the room gave us issues, but staff was friendly for the most part"