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Reviews of Oak Valley Resort

3.5 out of 5
Oak Valley Resort
66, Oak valley 1-gil, Jijeong-myeon, Gangwon-do, Wonju

Reviews

8.2

Very good

Rating 10 - Excellent. 95 out of 228 reviews" "
Rating 8 - Good. 80 out of 228 reviews" "
Rating 6 - Okay. 32 out of 228 reviews" "
Rating 4 - Poor. 8 out of 228 reviews" "
Rating 2 - Terrible. 13 out of 228 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Meekyung

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave us room with strong smoking smell and didn’t want to switch to the other room. We had to complain so hard to switch to different room. It was family trip with my kid. Also we wanted ski resort view instead of parking lot view and they said no rooms available but we saw some other people get the room on the ski resort side after us. Just so many ways they don’t care about the costumers.
Stayed 2 nights in Dec 2023

6/10 Okay

heesang

Liked: Staff & service
They offer only one small towel per one guest if they are not in their membership.
Stayed 2 nights in Nov 2023

4/10 Poor

ellie

Stayed 2 nights in May 2022

2/10 Terrible

Iris, Seoul

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was worse than a cheap AIRBNB stay. What did I pay 350$ for?!?! 1- No towels! They gave 5 HAND TOWELS (!!!) to 3 of us. HAND TOWELS!!! To use after the shower!!! 2- The bathrooms were clogged; both of them! There were stains on the furnitures. 3- The facilities listed in Expedia are not available for the hotels guests to use. You have to pay extra! Paying extra to a hotel’s mediocre indoor pool... 4- The restaurants... Dont expect to eat for a reasonable price at the facilities. Dinner was 80$ per person!!! Oh and also, they list a bunch of restaurants to choose from but of course they are not all open everyday of the week. Some of them were closed on a Friday evening!?!? And this is the peak season. It is January for god’s sake. 5-Everything is more expensive at the facilities. Even the lift tickets! Buy or rent all from nearby stores on the way. Oh and also, none of the staff speaks English... Slopes and ski school and its instructors are the only two things I would recommend. We will never go back to Oak Valley Resort to stay.
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing in korea
It is very good if you are going there purely to ski. The ski field is right there. There is a supermarket where you can buy food, a few cafes and restaurants where they sell food . The ski field is ok for beginners . The rooms are big for family of 4. It is quite far to go unless you take their free shutter from Seoul in the morning.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Everything was way to expensive. $70 usd for chicken wings and a salad. Also nothing is open during day. All restaurants except coffee shop are not open in morning for breakfast, no room service. Shuttle service between properties is on 2 hour schedule so you have to wait 2 hours to travel from one property to another. I would not stay here again
Stayed 2 nights in Nov 2019

4/10 Poor

Per Magnus

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Not quite there
Website listed pool, sauna, gym, several restaurants, bar etc without making clear that these are only available on weekends. On a Monday-Wednesday stay in October, with the main purpose of visiting SAN Museum, the Oak Valley ‘ski village’ is a depressing experience. Entertainment consists of walking tunnels lined with arcade games, a closed maekju joint, and the neon-lit GS25 to buy a measly breakfast. The personnel are friendly but have no idea of how and where to access the ‘gorgeous hiking trails’ that were mentioned on various websites from 2014 or so. Thankfully the wifi allows binge watching Brooklyn nine-nine and eating take out fast food in the spacious hotel room.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is no shower gel or shampoo ... when contacted receptionist , was told to purchase at convenient store .. this is the first hotel we stayed without providing the basic amenities.
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Dec 2018

8/10 Good

EUN SUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from 김민곤(브랜드전략팀) on 1 Sept 2018
고객님의 소중한 의견 주셔서 감사합니다. 오크밸리에 지속적인 관심부탁드립니다.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service, ever so helpful staff
I had chanced upon Oak Valley accidentally, and my stay was unexpectedly solo. Nevertheless, I had an amazing time with the helpfulness of the staff, going the extra mile to help me with my stay, and also additional requests that I had asked of them (including arranging for transport). Will return, as the ski resort was also a gorgeous one to be at!
Stayed 1 night in Jan 2018
Response from Oak Valley resort on 12 Feb 2018
Thanks for your complement, We are waiting for your staying next time, and will support you any time for Tour de Korea

10/10 Excellent

명옥

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Hyojoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Young Jun

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Chanho

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Byung Gon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Yeon min

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Jingi

Disliked: Cleanliness, staff & service, room comfort
매트리스 교체 필요
침대 매트리스 상태가 아주 불량
Stayed 2 nights in Feb 2024

8/10 Good

HeeSook

Travelled with family
Liked: Cleanliness, staff & service, amenities
층간소음이 힘들었음. 침대가 움직일때마다 삐그덕거리는 소리기라서 잠에서 깸
Stayed 1 night in Feb 2024

10/10 Excellent

Hee Jung

Stayed 1 night in Feb 2024

8/10 Good

KWANGRAE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

현경

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Woo Jeong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Yooyeon

Stayed 1 night in Feb 2024

10/10 Excellent

KYUNGDO

Stayed 1 night in Feb 2024

8/10 Good

Hyeyoung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족합니다. 샴푸.린스 등 전혀 없었던걸 까먹고... 그냥 갔었네요. 모바일 체크인 편하고 좋습니다.
Stayed 1 night in Jan 2024

8/10 Good

DONGGYU

Stayed 1 night in Jan 2024

10/10 Excellent

YONGBYUM

Stayed 2 nights in Jan 2024

10/10 Excellent

YOUNGMI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
스키장 이용이 너무 편리해요^^
Stayed 1 night in Jan 2024

10/10 Excellent

Jaeha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

TAE YOON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Seung-Hwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

sukkun

Stayed 1 night in Dec 2023

6/10 Okay

Soyoung

Travelled with family
Disliked: Staff & service
체크인 과정이 구식이였다. 대기표 뽑고 프론트 앞에서 계속 기다리고 있어야한다. 웨이팅 번호 남기고 톡이나 문자로 오라고 하면 될 것을 ㅜ.ㅜ
Stayed 1 night in Dec 2023

6/10 Okay

Jiyeon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Se Hee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

HoHack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
겨울여행
깔끔하고 고즈넉하니 여유로워 좋았어요
Stayed 2 nights in Dec 2023

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

BOYEON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋았어요
리모델링되어있지 않았는데 깨끗하고 좋았어요. 무엇보다 침구가 꿉꿉하지 않아 좋았습니다. 근데 창문있는 방들 우풍땜에 넘 추웠네요 ..ㅠ
Stayed 1 night in Dec 2023

10/10 Excellent

Chang Hyung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Eunju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가족여행 굿굿굿
아이들과 함께 간 여행이었는데. 한적하고 있을건 다있어서 1박2일 충분히 즐겁게 놀고와서 행복합니다. 키즈바운스. 수영장까지 잘 즐기고왔어요 단. 수영장물이 조금 차갑게 느껴져서 아쉬웠어요
Stayed 1 night in Dec 2023

10/10 Excellent

Sunyoung

Stayed 1 night in Nov 2023