"The staff were really nice and made up feel very welcome. We were a bit disappointed about the room because it looked quite rundown. The mirror on the wall had a big crack right across it, the kettle for making a cup of tea or coffee, which they had in the room for us to use, was filthy inside, and even after trying to clean it for ages, I couldn't get all the dirt off it, which isn't the end of the world, but the cleanliness of the room was what let it down. The toilet and shower area particularly was dirty. There were hooks attached to the back of the door of our room, which we were meant to hang our clothes on. We had brought our clothes on coat hangers so that was not a problem, but space was very limited when only 5 hooks were on the door but only 3 could hold the hangers as two hooks were broken. We had dinner there the first night and the food was good and the service was fine. The Bar was good and they had a band playing for part of the night and they were entertaining. There were some shops nearby which we enjoyed looking in. That's about it. Friendly staff but the room let the place down. They need to make sure the cleaners are doing a much better job than they are doing at the moment!"
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