Hotel Spa di Winnipeg

"Staff does not care about customers. Focused more on wedding customers"

"Positive: -beautiful spacious suite, comfortable chairs and living room furniture, hot water and tub were great, fantastic location -male staff at front desk on morning of May 23, 2026, offered loaner umbrella Needs Improvement: -only one side of the bed had a hub to plug in cell phone, etc.; housekeeping staff said they had nothing else to help, & instead showed up with a spare block and cord -phone in bedroom did not work; informed front desk and housekeeping, was ignored -both room key cards...

"Most memorable stays I’ve had. From the moment I arrived, the staff made me feel genuinely welcome and well looked after. They were consistently friendly, attentive, and quick to help with anything I needed, which really set the tone for the entire stay. The room itself was a highlight. It was clean, comfortable, and thoughtfully put together, with plenty of character and attention to detail. The bed was very comfortable, the linens were fresh, and everything was kept in excellent condition...