Hotel Mesra Haiwan Kesayangan di Willow Grove

"Rooms were so dirty and dusty. Awful conditions and customer service"

"nice place to stay"

"I wouldn’t stay here again. This place is in serious need of renovations. The climate control unit was so old it was held together this duct tape. It was incredibly loud and the “fix” was just more duct tape. The light fixtures were rusty, chair dirty and stained, bedspreads and curtains tattered with loose threads, tub stopper broken, sink dripping. It was clean, but that’s about all I can say for it. I didn’t have breakfast."

"Nice place"

"My new second home when in Jersey "

"Disappointed to say that the rooms are looking rather beat up as I have really liked staying here in the past. There was obviously repaired furniture & cabinets, dented fridge, large piece of facing on cabinet missing, hair in the sink & tub. Fortunately, the bedding, towel, & surfaces were generally very clean. My colleague in a different room was disappointed as well mentioning similar issues with her room."

"Breakfast was not included with my stay. Parking area was safe."

"The hotel staff were amazing, the place was clean and neat. The room was everything i had seen online through hu pictures and booking. The food was hot and fresh in the morning for breakfast. Everybody was respectful and friendly. Thank You for a great experience. "