Hotel Dekat Williams Street Playground

"Good for business travel in the area. Quiet location. Decent breakfast. Handy distance from Springfield. "

"This is the third or fourth Hilton Garden Inn that we've stayed at with our dog. He's a pro at hotel life, the Hilton Garden Inn definitely makes it easier than some hotels. This particular one has a small but very clean dog area outside of the hotel. They placed us on the second floor to get in and out easily but you couldn't take the stairwell outside without triggering a fire alarm. Seems odd to not have the option to take the stairs."

"Staff was amazing - always welcoming, helpful, friendly, and accommodating. More can be done to keep the property up and maintain cleanliness. "

"Great people, clean place, breakfast super ;-) , everything nice. Thank you "

"Coffee maker was broke, there were pieces of other travelers things on the floor and in the bathroom. Shower head to short to stand under. No plastic cups in the bathroom."

"Breakfast was exceptional. We couldn’t have been happier during our stay."

"Dishes and silverware were a little sparse, but overall fantastic stay with lots of room for activities!"

"Room was clean and staff was very helpful. The complimentary breakfast had both hot and cold option and the convention center is a straight 15 minutes walk from the main road."

"Si estaba bien todo "

"Everything was good, room was very clean and smelled good."

"The pool was cold and run down and filled with screaming children. There was no towel attendant and the towels were threadbare and itchy and small. Locker room was clean. Stayed in the presidential suite. The furniture was uncomfortable (aside from the bed), the jacuzzi jets didn’t work, nor did the shower head so I had to take a separate shower to wash my hair. Food was mediocre but portions large. Staff were polite but clearly miserable. This hotel used to be so pretty and upscale and now...

"There are no microwaves or refrigerators which is a big inconvenience (even for someone staying just a night.)"

"Breakfast was fair. Furniture and mattress need to be replaced. "

"If you are a parent of autistic children this is not the hotel for you. You can hear everything from the room upstairs which I had no issue with because I don’t complain since I know what it’s like but the manager came to my room and instead of politely asking me what was going on or if she can help me in any way or relocate me if it was needed but she did not do that instead her tone was cold and very dismissive. It’s understandable that noises bother people but I cannot do anything with my...

"Clean and the staff was pleasant!"

"Parking was easy and it has great access from the highway and it’s close to shops and restaurants. Room was tidy, but there were some small issues. Nothing that would stop me from staying there again. Good value if you don’t want to spend a lot to stay in the Springfield area. "