Hotel Menyeluruh di Willemstad

"Got the worst rooms facing a parking lot. Tv was not working in our room. Called reception to send someone to fix it. No one came. Extra towels and pillows were requested several times, in person at reception and by calling 4 to 5 times. No one responded to the request duringbour 3 day stay. None of the restaurants were available to book. Only one the turkish restaurant and we arrived on time. But they told us they cannot take order till enire party is at the table. Terrible service on a...

"We had a great stay at this property. The rooms were clean. Shower was a little under the weather. We did have an issue with check in. It took 3 extra hours to get our room. Not ideal after a long travel day, but after that it was a very nice week. "

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"The arrival to the resort was great! The staff is very professional and welcoming. However, the water issue the morning after caused many guests to not be able to shower. Although the issue was fixed, the following morning there was no hot water in the shower. Besides those small issues the stay was about average."

"The property was nice. The staff could be a little bit more friendly and attentive."

"Service was ok. The staff wasn’t accommodating to the car rental company bringing the car I rented"

"The room I was given was different from what was shown in the pictures, and it wasn’t very clean—you could even see strands of hair on the shower handle. The food was overly salty, and the pool didn’t appear well-maintained. However, I will say that the staff was very nice and friendly, which I appreciated. "

"A/C worked fine, cleanliness brelow average, evidence of black mold on ceiling. Toiletries were smallest quantities we have ever seen."