Hotel Mesra Haiwan Kesayangan di Whitewater

"We found cockroaches and the shower handle wasn’t working "

"Are room was close to the pool. They need to check the conditioner, shampoo and body wash that they have enough in the bottle to use it."

"Abigail was super attentive and helpful! Our room was very comfortable and we were overall very happy! Thank you for a very nice 2 nights while we biked the area. 😎❤️"

"Very clean, staff very pleasant, breakfast was very nice"

"We only received clean towels once in the 4 days we were there"

"Clean room, nice staff, quiet building, comfortable bed, plenty of hot water and good water pressure "

"The staff were not friendly. The room was dirty, damaged, and sparse. The breakfast had no non-dairy options. The pool was initially closed until further notice. After I complained to Expedia the pool was magically opened. The pool area was dirty, including dirty tables, and there were no towels stocked. Definitely NOT choosing this hotel again."

"For the most part it was good. The issues we ran into was that the pool was quite cold. At breakfast, there was no apple juice, the pancake maker was having many issues working, and one of the hot plates sat empty the whole time. We had booked with this chain previously advertising the same breakfast setup but the other one had much more options. Toilet got clogged very easily in our room "