Kolam renang

Ulasan tentang Raven Inn Whitehorse

3.5 out of 5
Raven Inn Whitehorse
Box 31291 150 Keish Street, Whitehorse, YT

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 132 daripada 204 ulasan" "
Penilaian 8 - Baik. 45 daripada 204 ulasan" "
Penilaian 6 - Boleh diterima. 16 daripada 204 ulasan" "
Penilaian 4 - Lemah. 7 daripada 204 ulasan" "
Penilaian 2 - Teruk. 4 daripada 204 ulasan" "

9.4/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

9.4/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Jason

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel and I would stay there again for sure.
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Benjamin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Team, Raven Inn pada 21 Mei 2024
Hi Benjamin,Thank you for the amazing 5-star rating! Guests like you really boost our morale and motivate us to continue striving for excellence. We are excited to let you know that our patio will be open for the summer. Please don’t forget to enjoy the delicacies from Railwork Lounge in our lovely patio setup. We hope to welcome you back soon.Regards,Team Raven Inn

10/10 Cemerlang

Alexandra

Menginap 1 malam pada Mei 2024
Respons daripada Raven Inn Team pada 13 Mei 2024
Hi Alexandra,Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Raven Inn. It was a pleasure to host you, and we're so glad that you enjoyed your stay. We look forward to welcoming you back on your next visit. Thanks again for choosing Raven Inn!

10/10 Cemerlang

Alanna

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Raven Inn Team pada 13 Mei 2024
Hi Alanna,Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience at Raven Inn. It was a pleasure to host you, and we're so glad that you enjoyed your stay. We look forward to welcoming you back on your next visit. Thanks again for choosing Raven Inn!

10/10 Cemerlang

Sage

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room was good, use a code to enter your room instead of a key card. The restaurant staff were amazing!! Recommend bringing your own shampoo, conditioner since they only supply a shampoo/body bar..
Menginap 4 malam pada Mei 2024
Respons daripada Team, Raven Inn pada 10 Mei 2024
Hi Sage,Thank you for the amazing review and your kind words of appreciation for our restaurant staff. We are in the process of placing shampoo and conditioner in every room, just waiting on the supply delivery. Hopefully, by your next visit, you will see the change. Otherwise, you can always ask the front desk to provide it. Your feedback is important to us, and we thank you for helping us to improve. We hope to welcome you back soon.Best regards,

10/10 Cemerlang

Timothy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
These guys are super accommodating and the interior of the rooms are really well done, super themed but in a tasteful way. Convenient location. No breakfast, but there is a restaurant, I believe. Just call if you arrive really late like we did. They will open the doors for you. Ample parking, even for big rigs.
Menginap 1 malam pada Apr 2024
Respons daripada Team, Raven Inn pada 8 Mei 2024
Hi Timothy,Thanks for your review! We're delighted you enjoyed the themed decor and found our location convenient. It's great to hear our staff was able to assist with your late arrival and that parking was sufficient. We look forward to welcoming you back soon!

4/10 Lemah

Cody

Menginap 1 malam pada Apr 2024
Respons daripada Team, Raven Inn pada 2 Mei 2024
Hi Cody, Thank you for your recent stay with us and for taking the time to provide feedback. We noticed your rating of 2 out of 5, and while we regret any shortcomings, we would appreciate more details to address your concerns. Please feel free to reach out to us directly.

10/10 Cemerlang

Jennifer

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada Raven Inn pada 1 Apr 2024
Thank you for the fantastic review Jennifer! We hope to see you again soon!

10/10 Cemerlang

Jonathon

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
No air conditioning
Menginap 2 malam pada Mac 2024
Respons daripada Raven Inn pada 1 Apr 2024
Hi JonathonThank you for the great review!With our climate here in the Yukon, our demand for cooling is minimal until the summer months. We install our air conditioners in May.We hope to see you again soon :)

10/10 Cemerlang

Nishan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada Raven Inn Team pada 10 Apr 2024
Dear Nishan,Thank you for taking the time to complete the survey. We appreciate your loyalty to our brand. We're delighted to hear that you had a fantastic 5-star experience during your stay with us! It was a pleasure hosting you, and we look forward to welcoming you back again soon.

8/10 Baik

ANDREW

Menginap 1 malam pada Mac 2024
Respons daripada Raven Inn Team pada 10 Apr 2024
Dear Andrew,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback.

10/10 Cemerlang

axel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I always enjoy my stay here.
Menginap 2 malam pada Mac 2024
Respons daripada Raven Inn Team pada 10 Apr 2024
Dear Axel,We're glad to hear that you always enjoy your stay with us! It means the world to us to know that we consistently provide a great experience for you. Can't wait to welcome you back for another memorable visit soon!

10/10 Cemerlang

Joseph

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Friendly staff, very clean property, restaurant/bar had great food.
Menginap 2 malam pada Mac 2024
Respons daripada Raven Inn Team pada 10 Apr 2024
Dear Joseph,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. Thank you for your kind words! We're delighted to hear that you found our staff friendly, our property very clean, and enjoyed the delicious food at our restaurant/bar. We look forward to serving you again soon!

8/10 Baik

Jennilee

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Over all the place was clean I didn’t like the parking space
Menginap 1 malam pada Feb 2024
Respons daripada Raven Inn pada 8 Mac 2024
Hello JennileeThank you for your awesome review and feedback!We hope to see you again soon.The Raven Inn Team

10/10 Cemerlang

Amun

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place, nice rooms. The parking is a little cramped but what can you do?
Menginap 1 malam pada Feb 2024
Respons daripada Raven Inn Team pada 10 Apr 2024
Dear Amun,Thanks for sharing your experience! We're really glad you liked our place and found the rooms cozy. We hear you about the parking; sometimes it can get a bit tight! We'll keep working on making it better. Can't wait to have you back again!

10/10 Cemerlang

Kimberly

Menginap 3 malam pada Feb 2024
Respons daripada Raven Inn Team pada 10 Apr 2024
Dear Kimberly,We're delighted to know that you had a fantastic 5-star experience during your stay with us! Providing exceptional service and comfort to our guests is always our top priority. Thank you for choosing to stay with us, and we hope to have the pleasure of hosting you again in the future.

10/10 Cemerlang

William

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Room was simple but clean and comfortable, and hotel and restaurant staff was pleasant and accommodating. With the exception of soap, there were no toiletries but fortunately I brought shampoo. Most downtown bars/restaurants are within walking distance, if you don't feel like driving or have access to a vehicle.
Menginap 1 malam pada Feb 2024
Respons daripada Raven Inn pada 8 Mac 2024
Hello WilliamThank you for the great review!We hope to see you again soon.The Raven Inn Team

10/10 Cemerlang

William

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff is excellent. Very friendly and accommodating.
Menginap 1 malam pada Feb 2024
Respons daripada Raven Inn pada 26 Feb 2024
Hello William.Thank you for the positive review! We are pleased to hear you had a wonderful stay.We hope to see you again soon.The Raven Inn Team

10/10 Cemerlang

Cynthia

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Buena ubicación y desayunos ricos
Menginap 1 malam pada Feb 2024
Respons daripada Raven Inn pada 18 Feb 2024
Thank you for taking the time to review us Cynthia!We are happy you enjoyed your stay and we hope to see you again!The Raven Inn Team

6/10 Boleh diterima

Omar

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
It’s average
Menginap 3 malam pada Feb 2024
Respons daripada Raven Inn Team pada 10 Apr 2024
Dear Omar,Thank you for your feedback. We appreciate you taking the time to share your thoughts with us. If there's anything specific you think we can improve upon to enhance your experience next time, please feel free to let us know. We're always striving to make our guests' stays exceptional.

10/10 Cemerlang

Shawn

Pengembara perniagaan
The only thing I didn’t like was lack of keycards and use of codes on everything. Doors, elevators. But will deal with that as everything else is exceptional.
Menginap 7 malam pada Feb 2024

10/10 Cemerlang

Carole

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2023

6/10 Boleh diterima

John

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Had to leave a day early from business conference and hotel said you have 48hours to change booking before you check-in?? So they charged me one night room fee...Disappointing!
Menginap 4 malam pada Nov 2023
Respons daripada Raven Inn pada 27 Nov 2023
Hello John, Thank you for taking the time to share your experience at the Raven Inn & Suites. We're sorry to hear about the inconvenience you faced due to our booking policy. We understand that unexpected changes can happen, especially in business travel. Our 48-hour change policy is intended to provide flexibility while managing room availability for all our guests.

6/10 Boleh diterima

Khusrau

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
The hotel is new and clean but the design of the rooms is awful. Bathroom doesn't have sink, mirror, bin,... .
Menginap 1 malam pada Nov 2023
Respons daripada Raven Inn pada 22 Nov 2023
Khusrau,Thank you for taking the time to share your feedback regarding your recent stay with us. We're delighted to hear that you appreciated the cleanliness and newness of our hotel, as we take great pride in maintaining a high standard for our facilities.We also value your comments about the room design, especially regarding the bathroom amenities. Your feedback is crucial to helping us improve and meet our guests' expectations.

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Nov 2023
Respons daripada Raven Inn pada 17 Nov 2023
Thank you for the rating.

4/10 Lemah

Khusrau

Menginap 1 malam pada Nov 2023
Respons daripada Raven Inn pada 4 Dis 2023
Khasrau,Thank you for your review. We're sorry to hear your experience didn't meet expectations. We value your feedback and would appreciate more details to help us improve. Please contact us directly to discuss further.

10/10 Cemerlang

Mary

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Super clean and comfy bed. Fresh smell. Slept well.
Menginap 1 malam pada Okt 2023
Respons daripada Raven Inn pada 30 Okt 2023
ary,Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed the cleanliness and comfort of your room, and that you had a restful sleep. We hope to welcome you back soon for another pleasant visit.

10/10 Cemerlang

Mark

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great location!
Menginap 3 malam pada Okt 2023
Respons daripada Raven Inn pada 30 Okt 2023
Thank you for completing a review, Mark.

10/10 Cemerlang

Robert

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great property and clean. Loved it.
Menginap 1 malam pada Okt 2023
Respons daripada Raven Inn pada 25 Okt 2023
Thank you for the kind words and positive rating, Robert.

8/10 Baik

Jeffrey

Menginap 2 malam pada Okt 2023
Respons daripada Raven Inn pada 6 Nov 2023
Hi Jeffrey,We want to say thanks for rating our hotel and your stay.

10/10 Cemerlang

Nancy

Menginap 1 malam pada Okt 2023
Respons daripada Raven Inn pada 6 Nov 2023
Thank you for taking the time to score our property, Nancy.

10/10 Cemerlang

Mike

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very Detailed hotel from the finishes to quality of food and amazing friendly staff.
Menginap 1 malam pada Okt 2023
Respons daripada Raven Inn pada 16 Okt 2023
We are happy to see you enjoyed the property and look forward to hosting you again.

10/10 Cemerlang

Annie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We enjoyed our stay and the staff was helpful and friendly. Only issue was that we never figured out the thermostat, was a bit too warm for sleeping.
Menginap 3 malam pada Sep 2023
Respons daripada Raven Inn pada 16 Okt 2023
Annie,I am sorry the thermostat was giving you trouble. I have shared your concerns and will ensure the staff is in a position to help going forward.Thank you for taking the time to review and share.

10/10 Cemerlang

Camille

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2023
Respons daripada Raven Inn pada 16 Okt 2023
Thanks for rating the hotel, Camille. It is truly appreciated.

10/10 Cemerlang

Liannah

Sukakan: Kebersihan
Menginap 1 malam pada Sep 2023
Respons daripada Raven Inn pada 16 Okt 2023
Thank you for taking the time to rate our property, Liannah.

8/10 Baik

Charles

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very helpful staff
Menginap 5 malam pada Sep 2023
Respons daripada Raven Inn pada 20 Sep 2023
Thank you for the feedback Charles.

8/10 Baik

Pengembara yang disahkan

Sukakan: Keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan
Bathtub should have a grab bar for safety
Menginap 5 malam pada Sep 2023
Respons daripada Raven Inn pada 13 Sep 2023
Thank you for the review and feedback. We appreciate everything that guests share to help us grow our property.

10/10 Cemerlang

Miriam

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was a fabulous suite with a kitchen. I loved the modern design and the plentiful electric outlets for our electronics. One minor thing was the cleansing bar (essentially a tiny bar of soap) was the only thing they offered for both shampoo and bath gel.
Menginap 4 malam pada Sep 2023
Respons daripada Raven Inn pada 27 Okt 2023
Thank you for taking the time to share your experience at our hotel. Regarding the Shampoo Body Bar, we truly value your feedback. Our choice to use this locally produced product is rooted in our dedication to sustainability and supporting local artisans. We understand that every guest has unique preferences, and we are proud to provide a product that not only serves multiple purposes but also aligns with our environmental commitments. We'll certainly consider your feedback as we continuously strive to enhance our guest experience.Thank you once again for choosing our hotel, and we hope to welcome you back in the future.

4/10 Lemah

Janice

Menginap 2 malam pada Sep 2023
Respons daripada Raven Inn pada 27 Okt 2023
Janice,I am sorry your stay did not meet your expectations. Please feel free to provide feedback that we may use to grow and improve.

10/10 Cemerlang

Cameron

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Convenient to everything. Fresh paint job in the hallways.
Menginap 5 malam pada Ogo 2023
Respons daripada Raven Inn pada 10 Sep 2023
Thank you for taking the time to do a review, Cameron. We appreciate it.

10/10 Cemerlang

Stephane

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place to stay!
Menginap 2 malam pada Sep 2023
Respons daripada Raven Inn pada 5 Sep 2023
Thank you for the positive review Stephane. We truly do appreciate it.

10/10 Cemerlang

Estrella, Victoria

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great service from the staff at Raven Inn! Thanks Anto! Definitely would stay here again in the future. The apartment was a perfect location for our short visit, had a gorgeous view, and was really spacious.
Menginap 3 malam pada Ogo 2023
Respons daripada Raven Inn pada 5 Sep 2023
Thank you so much for taking the time to leave us this wonderful review. We are thrilled to hear about your positive experience at Raven Inn & Suites, especially with our staff member, Anto. We take pride in providing top-notch service to our guests, and it's always heartening to know when we've succeeded.We look forward to welcoming you back on your next visit. Safe travels and warm wishes!

10/10 Cemerlang

Kelly

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Front desk staff excellent. Clean rooms. Great downtown location.
Menginap 1 malam pada Sep 2023
Respons daripada Raven Inn pada 4 Sep 2023
Thank you for the review Kelly. We are so pleased to know you enjoyed your stay.

10/10 Cemerlang

Lorne

Menginap 1 malam pada Ogo 2023
Respons daripada Raven Inn pada 4 Sep 2023
Thanks for taking the time to score our property, Lorne.

8/10 Baik

Katia

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The best stay so far in Whitehorse was at the Raven Inn. The bed was AMAZING. Right by the river for a lovely walk and super close to the main shops and restaurants. Felt much safer this time around
Menginap 2 malam pada Ogo 2023
Respons daripada Raven Inn pada 1 Sep 2023
Hi Katia,Really glad to hear you enjoyed your stay at the Raven Inn! Making our guests comfortable and safe is super important to us, so thanks for letting us know we did a good job. And yep, that riverside spot and being close to all the fun stuff in town is a bonus. Can't wait to have you back next time you're in Whitehorse. Travel safe!

10/10 Cemerlang

Derek

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was a clean and modern establishment, and I would recommend it to anyone going to Whitehorse for a visit.
Menginap 3 malam pada Ogo 2023
Respons daripada Raven Inn pada 30 Ogo 2023
Hi Derek,Thank you for taking the time to leave such a positive review. We're thrilled to hear that you found our establishment clean and modern. It's fantastic to know that you'd recommend us to others visiting Whitehorse. We strive to offer our guests the best experience, and it's always rewarding to hear when we've succeeded. We hope to welcome you back soon!

10/10 Cemerlang

Denice

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
It was wonderful to find a European style hotel in Whitehorse! We enjoyed our stay and are looking forward to returning!
Menginap 1 malam pada Ogo 2023
Respons daripada LisaBrooksbank pada 28 Ogo 2023
Thank you for posting a review! We are happy to hear you enjoyed your stay and we look forward to seeing you again soon :) The Raven Team

10/10 Cemerlang

David

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very comfortable , clean room. Proximity to good dining options and walking trails.
Menginap 2 malam pada Ogo 2023
Respons daripada Raven Inn pada 28 Ogo 2023
Thanks for the great feedback! Glad you enjoyed the comfy room and our awesome location near dining and trails. Hope to see you back soon!

8/10 Baik

Matt

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Not a “boutique hotel” but acceptable
The guest room was clean, basic, standard size for a 3-star hotel. As my review title says, this was not a boutique hotel experience, other than the small size of the hotel, which is independently operated. There were no personal touches, it isn’t a friendly, warm, inviting lobby, and the location is nothing special - it’s situated next to a busy street several blocks from downtown, and across from a strip mall. Our room was overpriced for what we got. Nespresso maker was a nice touch, but the lack of other standard amenities is inconvenient. Be forewarned that they don’t provide shampoo, conditioner, lotion, or body wash, just two tiny “all-in-one” bars of local soap the size of a postage stamp under the guise of saving the environment. The decor is fun, but a bit spartan - one pillow per person, no higher end finishes like we expect for the price. Guest room floors are wood-look linoleum (convenience over comfort) without throw rugs, so expect gritty stuff stuck to your bare feet after a shower. The front desk staff was kind but not particularly friendly or welcoming. Our experience checking in was identical to chain hotel with no special touches. We had to specifically ask about the onsite restaurant (which turned out to be nice) because no info was volunteered. Parking situation is laughable - they provide VERY limited parking for guests, and only 3 spaces will fit anything larger than a mid-sized SUV. Overall a decent experience on par with Holiday Inn Express.
Menginap 1 malam pada Ogo 2023
Respons daripada Raven Inn pada 27 Ogo 2023
Matt,We truly appreciate you taking a moment to evaluate our property and share your insights. Every guest's feedback is invaluable to us as we continuously aim to enhance our service. Thank you.

10/10 Cemerlang

Douglas

Menginap 4 malam pada Ogo 2023
Respons daripada Raven Inn pada 27 Ogo 2023
Douglas, We are so happy to hear that you had a great stay.