Hotel Dekat Western Leisure Centre

"Top quality room, clean and tidy. Comfortable bed for a good nights sleep. Friendly welcoming staff "

"Pleasant stay and helpful staff. Good food options in Bar & restaurant Clean rooms Fan provided Well maintained property"

"Emily at the desk was amazing! Helpful in every way. Hghly recommend the Parkgate for a Cardiff stay."

"Loved the bone china teacups in the rooms and at breakfast. The hotel also had parking which is rare in a city location"

"The room was large and had a fridge and safe! All around it was a great stay. A little expensive on the weekend for what it was!"

"I spoke to the hotel on the phone, during the day I was going to check in, as I had not received the check in codes to enter the hotel. There is no one at reception after 5pm. They promised to send it to me. They only sent the link to pay for parking and NOT the entry codes. I tried to call during my 3 hour journey to Cardiff, but could not get hold of anyone. No ansver on the emergency line. I had informed them that I would arrive at 23:00 as they had requested, and I confirmed that they had...

"Really friendly staff very clean and well presented room. Lovely bathroom and welshcakes as a snack ! 5stars thank you! Will be back "

"great location easy to park close by, excellent communication perfect for the university end of term pick up stay"

"Facilities were clean. Room was clean and the kitchen was very helpful. Breakfast was good"

"Fab stay, cute little place "

"The staff were helpful, the environment was clean, and the stay was generally peaceful with no disturbances. However, we were disappointed with the swimming pool facilities for families with children. There was no separate pool for kids, and the main pool was 1.3 metres deep. Surprisingly, the hotel had designated this pool for family and children's swimming sessions between 7:30 a.m. and 9:30 a.m., which did not seem practical or safe. There were also no safety aids available, and no lifeguard...

"Surprisingly quiet. Nice air conditioning (we were on the 9th floor). Very friendly, helpful staff. Good breakfast buffet. Would definitely stay here again!"

"Exactly what we wanted"

"Unfortunately we arrived on an extremely hot today to be told the air conditioning was not working and there was a fan in our room. The a/c was expected to be fixed the following day but this did not happen and it was out for the 3 nights we were there. The room was really warm and it made for very uncomfortable sleeping. The hotel offered free parking to compensate but this did not feel proportionate given the impact on the experience. The location was great for the variety of restaurants and...

"The spa and pool seemed old fashioned and there were no robes provided to make it easy to use the facilities. We only used the pool once and would've used it more."

"We loved our stay. Perfectly located for a Cardiff city break. We will book again"

"Breakfast was really good."