6/10
We stayed one Saturday night on a busy summer weekend. Unfortunately there were more cons than pros for us.
Pros: It was in a safe area, close to Hyannis, there was free parking, it was clean. Staff was friendly and helpful. There is free breakfast. The grounds are attractive and well kept.
Cons: I think the overall problem was that they were clearly understaffed for a busy summer weekend. There was one girl working the evening we were there and at one point there was about 15 people in the lobby all needing something. She did the best she could, poor thing. The hotel was packed, and she was trying to check everyone in, sell items in the snack bar, refill coffee, keep quarters stocked, etc. They needed more staff to keep their amenities usable for guests.
We had purposely chosen Hampton above other hotels because they had an arcade for the kids and laundry facilities which we needed desperately at this point in our road trip. Unfortunately, the change machine in the arcade was broken (sorry, no laundry or video games). The poor girl at the counter tried to find quarters but was unsurprisingly cleaned out. In a small town like this it was pretty darn impossible to hunt down $10 in quarters somewhere else. This was a big inconvenience for us.
For the price we paid- $437 for one night- I would like to see enough staff to make sure that the amenities are in good working order, that we can use them, and that things like coffee and quarters are kept stocked.
Santina
Menginap 1 malam pada Jul 2025