Hotel Dekat West Lake

"Room was very clean, staff was very friendly and helpful, breakfast was adequate and pool area was wonderful. "

"Dirty room, patrons in the lobby exposing themself, “breakfast” consisted of bananas, white bread and a beverage dispenser labeled “orange juice” but it was a neon color. "

"good breakfast no chargers for ev nearby."

"The front desk staff were very kind and helpful. I absolutely love that. There is an indoor and outdoor pool connection. It is essentially located by the highway of really great restaurant across from the property and along the harbor, which was nice to walk our dog in the morning. "

"stayed at hotel-no casino"

"Toilet ran all night, lights in main room did not work, staff did not make people follow the 10:00 quiet time, milk was spoiled in fridge, a/c blew hot air. Reached out to staff and corporate during our stay and was given some lies about reimbursement and being contacted “within 24 hours.” Worst experience at a Holiday Inn"

"Do not stay here! The manager/staff/owner of the franchise are terrible to their guests and also bigots who make assumptions about people based on race. Within seconds of an interaction with my (black) husband, the manager threatened to call the police after sternly and aggressively asking “what’s your room #?” Instead of a “good morning, how are you” or “how did you sleep” as you’re getting coffee and wiping sleep out of your eyes, “WHATS YOUR ROOM #, I’m calling the police”… like...

"Good hotel"

"The staff was helpful and friendly although the hotel was very outdated and run down. Needs a good make over."

"Room was clean, breakfast was good, and staff was friendly. Bed was comfortable and quiet"

"This was a basic stay we needed while attending our son’s state track meet. It was enough and acceptable. No frills but a good place to lay our heads down. Lots of options in the area so it was a good situation."

"Great place for the price I would recommend it…. "

"We stayed two nights for a dance competition. The hotel was clean, staff was friendly, and there was a variety of food items for breakfast. "

"The main part of room was somewhat clean but something splattered on wall. The bathroom was gross with a dirty floor and no shower curtain. The response I got the next day about the shower curtain was not an apology, just - well we can put one up now if you want. There were little ants all over the room and crawling on the bed. I would never stay here again."

"They could actually try and clean. Mold in fridge, mold in bathroom due to no vent fans. Beds were comfortable but pillows were garbage."

"This place is a dump. Unfit for occupancy. Innkeeper, you should be ashamed of yourself."

"yes, parking was save and breakfast tasted great."