Hotel Dekat West Highlands Plaza

"Lobby was nice, breakfast was good. Staff was friendly. When I got to my room the toilet would not flush and 2 lights would not work. Had to go through the AI to get to a real person... not personally a fan of this but the repairs were made the next day. When you turned on the water in the shower you would get blasted if you were not careful and quick and it was not the easiest thing to access the soap and shampoo.The furniture in the room was quite worn out with holes on the ottoman in 4...

"The room was clean. The plumbing in the shower needs work. The room did not smell good. Motel staff kindly came up and sprayed room which seemed to eliminate odor. "

"The refrigerator was very noisy The coffee pot was missing the filter holder, so I couldn't make coffee. The juice dispenser was broken, but they had orange drink, not juice, in a carafe. We were only there for one night, so we managed. "

"You get what you pay for. I can't complain. It was a bargain. "

"Chill environment "

"Great!"

"Clean hotel "

"workers need to get trained"

"Wonderful"

"Rooms are clean"

"Bad service "

"Bathroom sink leaked around the faucet, bugs and spider webs on window seal, no toilet paper, beds appeared to have been just pulled back up."

"Clean"

"I will NEVER use Expedia again. You jeopardized my safety and I was never fully compensated for my Trust in booking with you. I need a FULL refund before engaging deeper."

"The attendant refused to check us in. My ID was stolen and the system failed and refused to change the name so I could get checked in. I will be seeking a refund. I had to book another facility. After pulling off and paying for another room I was notified they checked us in as arrived after refusing service. "

"No hot tub in my room. "