6/10
I was very disappointed with the front desk service when checking in.
We were in a handicapped accessible room, which we needed. However we reported the toilet seat needed repair. It slid to the right each time the toilet was used. We were told there was no one on the property at the time to repair it, but it would be reported. You would think having two handicap individuals might be a priority, especially when you are spending 3 nights. Our bathroom smelled of mildew from the shower curtain and made me feel sick each time I went into the room. Our ice bucket lid had mold on it. I was able to get another lid (top) from a very nice room attendant and extra towels.
Our trash cans were not emptied our entire stay.
The beds and linens were clean and comfortable, the included breakfast was good 😊
The front desk employee
(Sorry I did not get her name) Tuesday thru Thursday was very friendly and accommodating.
Darlene M.
Menginap 3 malam pada Jun 2025