6/10 Boleh diterima
Heidy, Ridgefield Park
Mengembara bersama haiwan kesayangan, Mengembara bersama keluarga dan kanak-kanak
23 Feb 2026
Sukakan: Kebersihan
While the staff were amazing, helpful, cordial and courteous, and the room was absolutely stunning spacious and very comfortable, I was very disappointed that the shower water temperature was very cold and both my boyz had to take super fast showers. I had to call for assistance as i suffer from an autoimmune disease and cannot withstand cold water. I was told to turn the handle all the way to hot for at least 20 min n see if i got hot. By then it wasnt hot, it was scolding hot. To graduate it took a few tries. The next day someone was sent to the room to fix it and although now the hot water came out, it was again burning hot. Also, the pool area is was nice but it has so much chlorine that when you open the door it just hits you in the face. I couldnt enjoy it and ended up coughing too much. I worried for my boyz and only allowed them to swim n play for an hour. The breakfast was ok. The eggs were cold, their was not enough fruit or yogurt as my nephew was told it ran out. It was only 9am, how could it run out so early?...the omelets looked good but the line was too long. Overall, id go back but if the establishment improved these small details including not allowing all the strong pot smell just outside and inside the doors. Thank You.
Heidy
Menginap 2 malam pada Feb 2026