Hotel berdekatan Walnut Bottoms

"The afternoon/evening front desk staff (the young girl with colorful dyed hair) was very unprofessional and rude. When we checked in, she was just lounging on the guest couch in front of the front desk with her phone, she looked like we were inconvenience her for checking in, not pleasant at all. When we came back to ask another question she was just dismissed us. The same thing two days after when we asked for fresh towels since the housekeeping couldn’t clean the room because my husband is...

"There was an unpleasant odor in the room, perhaps from the type of cleaning product used. The room was ok for our very short stay. The blind was stuck down, but there was another building next to it, so the view was a brick wall. "

"Fine stay. Simple place. Clearly just renovated, but done in a decent way. I did hear a bit of noise both nights (dogs, kids), but nothing I couldn't sleep through."

"Parking was fine. Wouldn’t use the bar again. My tropical kind of drink was pretty mediocre."

"Staff are friendly and helpful "

"Staff was very friendly. Rooms were nice and clean. It appears that some updates have been done and some remain to be done. "

"Our room smelled like cigarettes and the bathroom stunk terribly. There was mold all over the walls and what looked like rat poop under the bed. The rest of the floor was dirty as well. We did not feel comfortable staying there, especially with our one-year-old. We slept horribly, woke up feeling sick from breathing in the mold, and left as quickly as we could. The woman at the front desk was kind in our interactions, but when we tried to get a refund, the manager, whose permission was needed,...

"No amenities. The front desk with its fractured safety glass did respond when asked for the filthy room window to be cleaned. The night life in the parking lot was something to behold. Yelling continued even after the police came for a visit. Bringing a daughter to this location may not be a wise plan. On the flip side the cleaning staff was very kind."

"The whole room vibrated the floor and the bed making it impossible to sleep "

"Very comfortable and clean stay. The houses are beautiful, and the breakfast was great. It was a convenient and painless stay, with an ac in the room, a tv, a ten min walk from downtown, and a quick check in. Just don’t pick a fight with the bathroom door handle because you will lose that battle."

"Great stay!"

"Breakfast menu was more vegan friendly. "

"Swift the breakfast manager was wonderful. Very friendly,helpful, cheerful and great selection for breakfast. Audrey at the front desk was so kind and helpful as was the first young man that checked us in. We will be back when in treatment at atrium health. The best doctors in the world 😊 "

"Great staff, clean rooms, comfortable beds and the balcony’s are a plus. "

"Clean room. Plenty of parking. "

"My husband and I travel frequently and have not spent really any time in a Hilton hotel. We stayed here from Thursday, March 5 through Tuesday, March 10. I absolutely, without doubt, have to say that going forward, I don’t think I can stay at anything other than a Hilton hotel. The Hilton Garden Inn Hanes Mall was 100% the cleanest and best experience we have ever had. The staff was more than courteous and kind; the room was amazing; the morning staff at breakfast and the staff at the bar at...

"I am very concerned about my recent stay from March 22–26, 2026. At around 3:00 AM, March 26, 2026 someone unexpectedly opened our room door while we were asleep and even turned on the lights. This was extremely alarming and made us feel unsafe. I immediately went to report the incident, but the only response I received was a simple apology and that a note would be made. There was no sense of urgency or reassurance that this serious issue would be properly addressed. What is even more...

"Very poor room maintenance. Substandard breakfast for a B&B. This establishment should not be listed as a bed and breakfast!"

"Safe and excellent location for me."