2/10
The swimming Pool had no water. No working internet, tv, or room phone. Staff wasn’t interested in helping. Breakfast included 2 waffle irons for large groups of people so there were long waits. There was no other warm breakfast option. The coffee machine didn’t work so we finally asked for help. It was out of supplies so the staff fixed it begrudgingly. The water came out of the machine so hot that it melted the cup and burned my hand. The footsteps sounds from overhead were very loud all night. The shower curtain was too short so the water came out all over the floor. There were small and inadequate towels. The window coverings were not afequate. Mainly the staff were really unhospitable. We have never given a poor rating to a hotel before.
Jacque
Menginap 2 malam pada Jun 2025