The hotel offered a complimentary trip to Murano, and tour of a glass blowing factory. I agreed to it, and was not picked up at the hotel canal, but led thru a maze of streets to finally a boat. The boat took me to Murano and i eas met by a man who proceeded to pressure me during the entire tour of his mundane, ordinary offerings. I already have a lot of art glass, and not only were his pieces dull and ordinary, they were priced four times what stores in Venice proper were asking. I politely told him i would think about it, grateful to get away from this greedy person. We then walked to the door and i asked him to call the return boat. Oh no, you had a one way ticket. He said. You are on your own! I am a woman 76 years old and have traveled around the world. Never have i ever had my hotel knowingly put me in a terrible situation like that. After many hours, i made my way back to the hotel. NEVER TO RETURN!!!! Dont waste your money with these shysters. They also wanted $150.00 to take me to the port where i was going on a cruise. I got there for ONE DOLLAR AND FIFTY CENTS. This is absolutely true. Do not waste your valuable time with this horrid group. The hotel itself had some nice relics, that is all.