Kolam renang terbuka bermusim, payung kolam, kerusi lepak pantai

Ulasan tentang Hilton Molino Stucky Venice

5 out of 5
Hilton Molino Stucky Venice
Isola Della Giudecca 810, Venice

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 533 daripada 1002 ulasan" "
Penilaian 8 - Baik. 267 daripada 1002 ulasan" "
Penilaian 6 - Boleh diterima. 123 daripada 1002 ulasan" "
Penilaian 4 - Lemah. 46 daripada 1002 ulasan" "
Penilaian 2 - Teruk. 33 daripada 1002 ulasan" "

9.0/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.8/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Howard, Palm Beach Gardens

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I highly recommend the Hotel to anyone visiting Venice
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Amy

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff went above and beyond to check us in when they couldn’t find our reservation through a third party. Also was able to add my gold membership and they gave us all the amenities that comes with it. Fabulous breakfasts! Incredible service. Friend staff not to mention amazing on boats and shuttles and tours at the concierge! Well done Hilton! Loved every minute of our stay! We will be back! Thank you!
Menginap 3 malam pada Mei 2024

8/10 Baik

Joseph

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice series
Menginap 2 malam pada Mei 2024
Respons daripada Guest Relations Team pada 12 Mei 2024
Dear Joseph, thank you very much for your positive comments. We are delighted that you enjoyed your stay at the Hilton Molino Stucky Venice and we hope we can welcome you soon again here in Venice.Kindest regards,

10/10 Cemerlang

william

Menginap 2 malam pada Jul 2023

10/10 Cemerlang

Della

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is a gorgeous property but not for anyone who does not plan on commuting by boat to do anything than wander its island. The Hotel shuttle costs €15 per person per stay and doesn't start until 9am. I wanted to begin seeing Everything in Venice early so either pay private water taxi or take public boats... which if full.. you have wait for next one. The Staff are wonderful and room gorgeous but if you want to go back forth shopping and such, its just not convenient.
Menginap 2 malam pada Apr 2024
Respons daripada Guest Relations Team pada 4 Mei 2024
Dear Guest,First of all we would like to thank you for taking the time to let us have your impressions about your visit at the Hilton Molino Stucky Venice.We are sorry if the location in Giudecca did not entirely meet your expectations; It is true that we are not located right in the city center, but we are only a few minutes away from the main Venice attractions and still enjoy the vicinity and a great view over the city and a quiet and relaxing atmosphere in a typical residential area.On the other hand, we are pleased to know that you have found our staff helpful and that you have enjoyed the room. We place great value on your opinion and we really hope to welcome you back in the future. Kindest regards,

10/10 Cemerlang

Valerie

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
From check in to check out everything we experienced was perfect. The staff went out of their way to help us during a medical problem. We needed to visit a Dr on a Sunday evening and the concierge made a phone call to a doctor who then agreed to come to the hotel to make a “hotel” call!!! Prescription was needed and the hotel sent an employee to the pharmacy to pickup and deliver to us. Who does that…the Hotel Molino Stuckey does that!!! Next time in Venice no other place we would stay is at the wonderful hotel with the most caring staff in the world. Special thanks to the Concierge gentleman who made the call for us and the bell boy who went to the pharmacy to pick up the medication. Luciana who translated for us with the doctor and Martina the trainee for her recommendations and pleasant conversations. Hilton hotel you should be very proud of your employees who work there. It certainly made our trip very memorable.
Menginap 4 malam pada Apr 2024
Respons daripada Guest Relations Team pada 4 Mei 2024
Dear Valerie, What can we say, your review is such a great way to start our day here at Hilton Molino Stucky! Heartfelt thanks from all of us, it was our pleasure to welcome you to our hotel, and assist you during your stay. Receiving such a detailed and excellent feedback really motivates us and pushes us to do our best every day to make sure that all our Guests are as happy with our care as you are. We are indeed proud of our dedicated Team Members who are committed to delivering exceptional service.On behalf of the entire Team, please accept our heartfelt gratitude for your kind endorsement and we are all very much looking forward to welcoming you back again soon.Kind regards,

10/10 Cemerlang

Martin, Juneau

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Hotel water shuttle.
Menginap 1 malam pada Apr 2024
Respons daripada Guest Relations Team pada 21 Apr 2024
Dear Martin, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us and we hope to have the chance to welcome you soon again.Kindest regards,

10/10 Cemerlang

Haydn

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The perfect hotel woth great facilities! The rooms are amazing, which is no suprise given the rest of the hotel. Breakfast is incredible as expected
Menginap 3 malam pada Apr 2024
Respons daripada Guest Relations Team pada 18 Apr 2024
Dear Guest, Thank you for your fabulous review of the Hilton Molino Stucky.We are delighted that you enjoyed your visit tremendously. We at the Hilton Molino Stucky aim to provide each and every guest with a wonderful and memorable experience, and We are so pleased that this was the case for you.We look forward to welcoming you back in the not too distant future.

10/10 Cemerlang

Steve

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice and spacious. We had a great stay at this property. The breakfast was super.
Menginap 5 malam pada Apr 2024
Respons daripada Guest Relations Team pada 13 Apr 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us. We were delighted to see that our services, as our famous Hilton breakfast, met with your approval.We look forward to welcoming you with us again in a not too far distance.Kindest regards,

10/10 Cemerlang

Leon

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This is the best hotel we’ve ever stayed in. Would definitely recommend to anyone and would stay there again. The staff was friendly and knowledgeable. The cleaning staff was also friendly and efficient. The concierge staff helped us arrange a trip to Murano and also transportation back to the airport. Our boat arrived promptly at 6:25am. They had the BEST breakfast I’ve ever seen anywhere. It was so amazing I took pictures of it to show family and friends. The area felt safe, and. I did not use the bidet. The only negative is the shower gehad the half wall, so water leaked in the floor. Cleaning staff put a rolled up towel in the open area to prevent water getting on the floor, but it didn’t work. I recommend this place! It’s a 10 out of a 10!
Menginap 3 malam pada Apr 2024
Respons daripada Guest Relations Team pada 13 Apr 2024
Dear Leon,thank you very much for the positive review and for the information you wrote about our hotel which will be very helpful for every traveler who will decide to stay with us.We are delighted to hear that you enjoyed your stay in Venice. We would also like to thank you for praising our Staff, the cleanliness and our famous Hilton Breakfast. We place great value on your opinion and we look forward to welcoming you with us again in a not too far distance. Kindest Regards,

10/10 Cemerlang

Natalie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024
Respons daripada Guest Relations Team pada 13 Apr 2024
Dear Guest,Thank you for your review of the Hilton Molino Stucky.We are delighted that you enjoyed your visit tremendously. We at the Hilton Molino Stucky aim to provide each and every guest with a wonderful and memorable experience, and we are so pleased that this was the case for you.We look forward to welcoming you back in the not too distant future.Kindest regards,

10/10 Cemerlang

Tamara

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Overall a great experience. They have a shuttle that will take you to and from San Marco. The public watertaxi stops right in front too. Beautiful all around. The best sunrises too
Menginap 3 malam pada Feb 2024
Respons daripada Guest Relations Team pada 2 Mac 2024
Dear Guest,Thank you very much for your excellent feedback!I am glad to hear that you appreciated the Hotel and our services, including our shuttle boat and that you enjoyed your stay in our property.We also thank you for taking the time to let us know your opinion on the Giudecca island sunrises.We place great value on your opinion and hope we may look forward to welcoming you with us again.Kindest regards,

10/10 Cemerlang

Maria Guadalupe

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We like everything
Menginap 1 malam pada Feb 2024
Respons daripada Guest Relations Team pada 25 Feb 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us.Your contribution was very helpful and appreciated. We look forward to welcoming you with us again in a not too far distance.Best regards,

8/10 Baik

Etelberto

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Es un hotel hermoso
Menginap 1 malam pada Feb 2024
Respons daripada Guest Relations Team pada 24 Feb 2024
Estimado Huésped,Gracias por su reciente estancia con nosotros en el Hilton Molino Stucky Venice y por haberse tomado el tiempo en compartir su experiencia tras su estancia con nosotros.Nos hace realmente feliz saber de su buena experiencia con nosotros.Esperamos que pronto podamos volver a disfrutar de su compañía y esperamos poder darle la bienvenida de nuevo no tan sólo a Hilton Molino Stucky Venice si no también a cualquiera de nuestros hoteles Hilton.Un saludo muy cordial,

10/10 Cemerlang

juan, Miami

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lovely historic building. Very big. Has several restaurants on premises. All the staff is helpful and attentive. The roof top has a nice view and the bar has quite a cocktail selection. The down side, at the other side of the canal and not convenient to move around. There are 2 stops for the water taxies about 10 min away and they have their own shuttle running but you will waste time waiting.
Menginap 3 malam pada Feb 2024
Respons daripada Guest Relations Team pada 23 Feb 2024
Dear Guest,We appreciate the time you took to post comment about your stay. It was a pleasure to read that you liked the location of our Hilton Molino Stucky. We were delighted to hear that you have enjoyed our Skyline rooftop bar cocktails as well as the view from there. We thank you for the wonderful feedback and we hope to welcome you again here in Venice.Best regards,

6/10 Boleh diterima

Paul

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
Mosquitos in the room, that bit my daughter and myself. A small gap in the balcony door was clearly allowing them in. No spraying, coils or preventative measures. Staff excellent. Breakfast too expensive. Eat (and drink) in the generally very good local restaurants a short walk away.
Menginap 3 malam pada Feb 2024
Respons daripada Guest Relations Team pada 23 Feb 2024
Dear Guest,Thank you very much for sharing your experience with us and for posting your comments on this website. Please accept our apologies for the problem with mosquitoes in your room: unfortunately mosquitoes, certainly find in the Venetian lagoon the perfect habitat and are difficult to control, regardless of the regular disinfestations we carry out in all our guestrooms.We are extremely sorry for the discomfort that you have experienced this time and we will enforce additional measures in such cases as yours, which please rest assured remain isolated incidents.Otherwise, we are pleased that you have appreciated the comfort of our location as well as the proficiency of our staff.Although you express some disappointment, we hope we will have the opportunity to welcome you back in the not too distant future so that we can demonstrate the high level of service we are renowned for.Best regards,

6/10 Boleh diterima

Sam

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great property to feel comfortable and half decent location. There is a €12.50 WiFi charge for the duration of stay and even crazier a 33cl beer is €14 at the sky bar and €12 in the reception bar! Cheers anyways 🍻
Menginap 2 malam pada Feb 2024
Respons daripada Guest Relations Team pada 10 Feb 2024
Dear Guest,Thank you for your feedback and for choosing the Hilton Molino Stucky for your stay in Venice. It is a pleasure to hear that you enjoyed your stay with us.On the other hand, we are very sorry to read that you felt the charges for the internet was overpriced. To improve guest satisfaction Hilton Hotels constantly review their pricing policies for such things as internet. We kindly inform you that complimentary internet is available in the public areas of all Hilton hotels. We are also very sorry that you have found prices to be expensive as we always strive to meet our guest’s expectations and to comply with their requests. We will discuss your comments at our Head of Departments meeting as all criticisms are read with attention and genuine interest and suggestions are taken on board to enhance clients’ satisfaction.We thank you for being our guest and we hope to have the chance to welcome you soon again.Kindest regards,

10/10 Cemerlang

Yvan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Comfortable stay upheld Hilton standards
Menginap 1 malam pada Feb 2024
Respons daripada Guest Relations Team pada 13 Feb 2024
Dear Guest,Thank you very much for having taken the time to share with us your comments concerning your recent stay at Hilton Molino Stucky Venice.Thank you for taking the time to let us know how we are meeting your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again in a not too far distance.Kind regards,

10/10 Cemerlang

Massimo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Beautiful. They offered me a free upgrade and the room was astonishing with a view on Venice amazing. Very clean. Bed very comfortable and gluten free option breakfast. Very happy
Menginap 2 malam pada Jan 2024
Respons daripada Guest Relations Team pada 13 Feb 2024
Dear Guest, Buongiorno from sunny Venice and thank you for your positive comment about the hotel.I am glad to hear that you enjoyed the accommodation in our Hotel and our services.We appreciate and thank you also for your comments regarding the room upgrade with Venice view. Thank you very much for being our guest and we hope to welcome you soon again.Kindest regards,

10/10 Cemerlang

Sikander

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024
Respons daripada Guest Relations Team pada 13 Feb 2024
Dear Guest,Warmest greetings from the Guest Relations Team and thank you for posting a review of the Hilton Molino Stucky.We are pleased that you found the service great all over the hotel.We hope to welcome you back to the Hilton Molino Stucky in the not too distant future so that we can provide you with the high level of service you are accustomed to.With kind regards,

10/10 Cemerlang

Wilma

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 5 malam pada Jan 2024
Respons daripada Guest Relations Team pada 18 Feb 2024
Dear Guest,Thank you very much for staying at the Hilton Molino Stucky Venice and for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice. We are thrilled to see your wonderful feedback following your recent stay at our hotel. Thank you once again for choosing us as your accommodation. Your satisfaction is our ultimate reward. We hope to welcome you soon again. Kindest regards,Guest Relations Team

10/10 Cemerlang

fabian

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jan 2024
Respons daripada Guest Relations Team pada 13 Feb 2024
Dear Guest, Thank you very much for posting your positive review on this website. We are happy to hear that you enjoyed your stay with us. We thank you for being our Guest and we hope to have the chance to welcome you soon again.Kindest regards from Venice,

10/10 Cemerlang

Rodolfo

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My husband and I stayed at this lovely 5 star hotel and spa celebrating my 40th bday and our anniversary. The spa was fabulous. Loved the hot tub jacuzzi, steam room and sauna. We got a couples Swedish massage and let me tell you it was the best massage we have ever had. We enjoyed the live piano show during the weekend and the dinner was fabulous. The sky bar is elegant with blue fluorescent lights and you can see beautiful views of Venice on each side of the bar. They have a lovely pool on the roof we are excited to check out when we return in summer next time. The breakfast was awesome!!! They had everything you can think of for breakfast and even had a chocolate fountain with fruit to dip in. They also have their own taxi boat which takes you back and forth between the islands. The decor is exquisite! the hotel also held the Arthur Murray dance competition there. We had the pleasure to watch. This is a Lovely lovely resort. I highly recommend it for couples and families when visiting Venice.
Menginap 1 malam pada Jan 2024
Respons daripada Guest Relations Team pada 13 Feb 2024
Dear Guest,Warmest greetings form the Guest Relations Team and thank you for having posted such a wonderful review on this platform. We thank you for praising the hotel facilities like our rooftop bar and SPA Centre for which we pride ourselves and we are also glad that you enjoyed our famous Hilton Breakfast and the live piano show at our Rialto restaurant.We are glad that your stay was a memorable one and that our staff, services & facilities met your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again.Kindest regards from Venice,

10/10 Cemerlang

Rodolfo

Menginap 2 malam pada Jan 2024
Respons daripada Guest Relations Team pada 13 Feb 2024
Dear Guest,Thank you very much for having taken the time to share with us your comments concerning your recent stay at Hilton Molino Stucky Venice.Thank you for taking the time to let us know how we are meeting your expectations.We place great value on your opinion and hope we may look forward to welcoming you with us again in a not too distant future. Kindest regards,

10/10 Cemerlang

Elvio

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The location, the view of Venice, and the restoration to new life of a manufacturing building that has a strong presence in the lagoon landscape
Menginap 3 malam pada Nov 2023
Respons daripada The Hilton Molino Stucky Team pada 29 Nov 2023
Dear Guest, thank you for your positive comments. We are delighted that you enjoyed your stay at the Hilton Molino Stucky Venice and we hope we can welcome you soon again here in Venice. Thank you for being our guest.Best regards.

8/10 Baik

Norman

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great hotel for Venice without the crowds
A comfortable five star hotel with modern facilities within an historic and characterful building. Out of the hubbub of the main Venice islands but they are easily accessible by the hotel’s shuttle boat. Friendly and efficient service throughout our stay, particularly during breakfast - which was excellent with an impressive range of different foods. Our bedroom was very comfortable, though rather warm and seemingly unaffected by the air conditioning. Our only real moan is that wine is served in the bar by the glass in a measure of 120ml, which is just plain stingy at 11 euros a time.
Menginap 4 malam pada Nov 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Norman,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.We will make treasure of all your valuable comments to improve our services and maintain the high standards that distinguish our chain.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

2/10 Teruk

RIKA

Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Rupy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I was happy upon arrival to be upgraded. The front desk staff were very professional, courteous and delivered exceptional service. The property was the best hotel I’ve ever stayed at in Europe. It has been very well renovated.
Menginap 1 malam pada Nov 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Rupy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all look forward to welcoming you back to our hotel in a near future and we remain at your complete disposal for any assistance.Kind regards,The Hilton Molino Stucky Team

8/10 Baik

Abdullah

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very good stay since the receptionist gave us the lowest level of our room selection, most of TV channel was not working finally teeth brush and ear cleanning not available at the room you have to request them from the reception
Menginap 2 malam pada Okt 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Abdullah,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make treasure of your comments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

8/10 Baik

Mette, Newport Beach

Pengembara perniagaan, Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Easy place to stay. Loved the lobby area; easy to meet up with friends. Did not have great experiences with the "free" only once an hour boat, but public transportation was easy.
Menginap 1 malam pada Okt 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Mette,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.We all look forward to welcoming you back again in a near future and we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Team

8/10 Baik

Jessy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The facility was very nice and clean. The staff was professional. The bidet was a bit odd though. It was like a handwashing sink that was as low to the floor as the toilet was. It didn't spray upwards like you would think that a bidet would. Dining at this hotel is expensive. I made the mistake of eating here the night before I left and I can honestly say that it was the most expensive penne that I've ever paid for. I would recommend ordering food at any other restaurant in Venice and bringing it back to your room with you.
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Jessy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we appreciate your high evaluation of our facilities and the service provided by our team members. On the other side, we regret to learn that some aspects of your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

10/10 Cemerlang

Amy

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Really enjoyable stay in a beautiful hotel and location. The staff were extremely accomodating, helpful and made the stay in Venice even more enjoyable.
Menginap 3 malam pada Okt 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Amy,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services and Team Members with the highest score.We will make sure to share your comments with them, they will be very pleased with your recognition.Look forward to welcoming you back again to our hotel in a near future, we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Team

10/10 Cemerlang

Phineas

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great!
Menginap 2 malam pada Okt 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Phineas,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

6/10 Boleh diterima

Dirk

Sukakan: Kebersihan
Das Hotel ist in die Jahre gekommen, wie fast alle Hilton Hotels. Frühstück teuer und Atmosphäre wie in einer Grosskantine. Shuttle Service per Bootstaxi sehr gut.
Menginap 4 malam pada Okt 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Sehr geehrter Dirk,Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen über Ihren letzten Aufenthalt im Hilton Molino Stucky Venice zu teilen.Ihre Meinung ist uns sehr wichtig und bei dieser besonderen Gelegenheit müssen wir leider feststellen, dass Ihr Aufenthalt nicht ganz Ihren Erwartungen entsprochen hat. Wir werden sicherstellen, dass Ihre Kommentare an die zuständigen Abteilungen weitergeleitet werden, um unsere Dienstleistungen zu verbessern.Wir schätzen Sie als Kunden sehr und wünschen uns, Sie wieder bei uns begrüßen zu dürfen.Herzliche Grüße,The Hilton Molino Stucky Team

10/10 Cemerlang

Virginia

Menginap 1 malam pada Sep 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Virginia,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We look forward to welcomin you again in a not too distant future.Kind regards,The Hilton Molino Stucky Team

10/10 Cemerlang

Diego, Montverde

Menginap 1 malam pada Okt 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Diego,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all look forward to welcoming you back again in a near future.Kind regards,The Hilton Molino Stucky Team

6/10 Boleh diterima

Heather

Sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Okt 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Heather,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

2/10 Teruk

adrian

Menginap 3 malam pada Okt 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear adrian,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

8/10 Baik

Daniela

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Aria condizionata non regolabile( troppo freddo) servizio a colazione su seconda sala non adeguato
Menginap 2 malam pada Sep 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Gentile Daniela,La ringraziamo per essere stato nostro ospite all'Hilton Molino Stucky Venice e per il tempo dedicato a condividere con noi la Sua recente esperienza.La Sua opinione conta molto e grazie al Suo feedback possiamo avere l'opportunità di migliorare e poter mantenere la qualità dei servizi e gli standard elevati che contraddistinguono la nostra catena.In questa particolare occasione, siamo desolati che il soggiorno non abbia soddisfatto le Sue aspettative.Le assicuriamo che i Suoi suggerimenti sono già stati presi in carico dal nostro Team Esecutivo così da poter migliorare, grazie a Lei, non solo a Sua futura esperienza ma di tutti i nostri gentili ospiti.Confidiamo che possa tornare presto a farci visita, dandoci così l’opportunità di poterLe garantire un’esperienza soddisfacente ed all’altezza delle Sue aspettative.Cordialmente,The Hilton Molino Stucky Team

8/10 Baik

Michael

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The property and facilities are amazing. My wife and I stayed during our 20 yr anniversary trip and the location and staff were top notch. The team assisted with transportation, tours as well as recommendations for local restaurants which were valuable for us. As a negative, I HIGHLY recommend staying away from the restaurants, bars and room service on site. The price is 3x - 4x what you will find locally and the quality is unbearably poor. If staying at this Hilton, just remember that you should not include the on-site eating as a positive.
Menginap 3 malam pada Sep 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Michael,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and we honestly appreciate your high evaluation of our facilities and the service provided by our team members. On the other side, we regret to learn that some aspects of your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

6/10 Boleh diterima

Tasso

Sukakan: Kakitangan & perkhidmatan
Bathtub had mold.
Menginap 1 malam pada Okt 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Tasso,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is truly important for us and on this particular occasion, we are sorry to learn that your stay did not entirely meet your expectations. We will make sure to pass your comments to the relevant departments to improve our services.We truly value you as a customer and wish to have the chance to welcoming you again.If you may need any further assistance meanwhile, we remain at your complete disposal.Kind regards,The Hilton Molino Stucky Team

10/10 Cemerlang

Kelly

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a wonderful stay, I wish we were able to stay longer
Menginap 1 malam pada Okt 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Kelly,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with the highest score.We all eager to welcoming you back to our beautiful city in the near future and we remain at your complete disposal for any assistance you may need meanwhile.Kind regards,The Hilton Molino Stucky Venice

10/10 Cemerlang

Miguel

Menginap 3 malam pada Sep 2023
Respons daripada The Hilton Molino Stucky Team pada 30 Nov 2023
Dear Miguel,Thank you very much for taking the time to share your experience about your recent stay at Hilton Molino Stucky Venice.Your opinion is very important for us and we are pleased that your stay has met your expectations, evaluating our services with a high score.Look forward to welcoming you again in the near future, we remain at your complete disposal meanwhile.Kind regards,The Hilton Molino Stucky Venice

10/10 Cemerlang

Michael, Springfield

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
You are on your own 5* island with easy access to the entire Venice area including the airport. All this is accomplished by the use of water taxis-public, private, and private charter! Hotel is luxurious and quiet.
Menginap 3 malam pada Sep 2023

10/10 Cemerlang

sandra

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing hotel. Everything about it is perfect.
Menginap 1 malam pada Sep 2023

10/10 Cemerlang

Robertt

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2023

6/10 Boleh diterima

Pengembara yang disahkan

Menginap 2 malam pada Sep 2023

10/10 Cemerlang

Christopher

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Sep 2023

10/10 Cemerlang

Obioma

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had an amazing time here
Menginap 4 malam pada Sep 2023

10/10 Cemerlang

Leo

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff courteous and professional a special thank you to Lucreza at the check in very nice first impression
Menginap 4 malam pada Sep 2023