Travel to Veintiocho de Noviembre

Why did I only see housekeeping when I arrived on Friday and until the day of checkout on Monday. No clean towels and trash wasn’t taken out

1. The sink drain pop up blocker was jammed- so the water couldn’t drain. 2. The shower door wasn’t sealed properly, and large amount of water leaked onto the bathroom floor. 3. The light switch design was frustrating — it turned on all the lights at once, with no option to adjust them separately. 5. We dined at Vida-one of the restaurants on 1st floor, the food and soup came out cold, which was extremely disappointing for a property that claims to be high-end. 6. On top of that, there isn’t any comfortable seating area in or around the lobby, making the entire place feel sterile and unwelcoming. For a property that presents itself as high-end, it’s shockingly lacking in comfort, functionality, and thoughtful design. In no way does it compare to true luxury hotels like the Bellagio. This is not a family friendly hotel and will not recommend.

Annoying you can’t get a cup of coffee in the morning without waiting in line for 20 min and paying $8.

We had noisy neighbors. We also had air conditioning problems. Would nit cool below 75. Made for an uncomfortable night. I did report it, but was told the system operated on motion, and give it 30 minutes. We were tired and went to bed hoping for the best, which never happened!