Vanderbilt Hotels with Swimming Pool

"The cleanliness of the room and the towel were not good."

"First of all when I arrived the clerk was sitting in the office texting or playing on his cell phone not paying any attention that I was waiting at the counter. Not friendly and seemed more in a hurry to get back to his phone than to really help me get checked in. You can certainly tell the building is old and needs repairs. Doors are broken all over down the hallways. A few of them actually look like they have been broken into which is very alarming and feels very unsafe. The king size bed is in horrible condition. The center of the bed is worn out a whole lot more than the rest of the bed making it very uncomfortable for 2 people to sleep. Hair left behind from previous tenants in the shower area and tub. Hair was brown strait and about 4 inches long which did not match mine or the other guests hair. You can see pee spots all over the floor surrounding the toilet. He central air system had gaps where you could see directly outside thru. Also the whole thing moved which should not do that. Very unsafe for a second floor unit. And my absolute favorite issue, a full plate of breakfast foods left inside the microwave from who knows when. I wish I could upload photos and the videos of this room. It was absolutely horrible. Definitely will not be staying at this location ever again. Certainly not worth the money I paid either!! Very unpleasant experience!! "

"Great views!"

"Great place"

"Hotel was clean. Staff was nice. We have stayed at multiple hotels in the area and this one is much quieter than a few others. "

"Very accomidating and supportive of my needs."

"Going in the Winter was nice, the property is beautifully set up with Lake Michigan sitting behind. The concierge, the Front Desk to even the other staff working there were very respectful, nice and always made sure to go one step above! My family especially loved the Tea and Cookies moment they offer, followed by the breakfast was amazing with their wide variety to choose from inside their Breakfast spot they have inside the Inn! We will for sure be back!"

"Pool was closed as well as the hot tub. I would not have paid that much for the hotel had I known that. "

"everyone was so friendly, helpful to make my stay comfortable and amazing. Such a beautiful lodge so many activities to do there plus the beautiful view on the balcony of my room . Very clean and family friendly lodge ! Billiard room , pool area , bomb fire , children's play area and other activities and dinning made it so enjoyable . My stay was relaxing and wonderful staying at the lodge . "