Hotel Spa di Ustka

"We arrived quite late, after walking along the beach to enjoy a beautiful sunset. By the time we reached the hotel, it was dark, and we quickly checked into a room. On the way up, we agreed that reception staff are incredibly important in shaping a guest’s experience. Unfortunately, the man at the front desk was dry and unwelcoming, and his energy left us uneasy—even as we climbed a gorgeous staircase surrounded by fine furnishings and paintings. Our last hotels had left us with such positive...

"Polecam, wszystko na najwyższym poziomie"

"There's a lot of maintenance works going on in the hotel, and the work starts very early, sometimes around 6am. When there, there was an event on which was not communicated prior, which changes food times, which again when entering the buffet was not communicated. Entering a buffet without being told it closes in 15 minutes, is not great. Also parking was affected, which made it very difficult, the air conditioning did not work in the room, and not replacing shower gel and toilet rolls when...

"alles in Ordnung, wenig Shampoo und kein Duschgel auf dem Zimmer. Bad ein bisschen Schimmel, alles etwas hellhörig, Frühstück, Lage und Parkmöglichkeiten sehr gut"