Hotel Mesra Haiwan Kesayangan di Urbanna

"Very cute and updated waterside themed rooms. The building and facilities were immaculate. They have tried to make note of everything and it runs very efficiently even when arriving during hours when not staffed. I really liked this hotel."

"The beds could have been much better than they were. Very cheaply done. Only one TV in the cabin, not much sitting room to accommodate 6 adults..."

"Had to ask on day 3 for someone to bring clean towels and empty trash. That was the only day the room was serviced. Our room smelled like a wet dog. The staff was very nice. I dont know if they lack in staff but there hospitality part is lacking severely!"

"Parking was sufficient. "

"It cooled"

"for the price, room was average, service was average. Charged for resort fee (twice) only stayed one night, late fall everything is really not active in the resort so why the fee, restaurant charged $30 for a glass of Chardonnay when there were other options that were never offered by the bartender."