Best Luxury Hotels in Upper Grand Lagoon

"All staffs we met were kind and professional. Plenty of parking spaces. Room, bed, and sheets were clean. Private balcony was nice. We enjoyed the swimming pool and the beach long hours daily. The only missing was no hangers for towels or swimsuits. We like the place and will return. Next time we remember to bring some hangers."

"Would have beenbetter if they fixed my shower. Went to front desk twice about it and it never was fixed. Thw water didn't spray just kind of trickled out. Made washing my hair impossible. Also the light by the bed stroked when turned on. Very dark in the room without curtains open. Made getting dressed hard. Also the check in process and the two other times I went to the front desk about the shower were very long processes, around 15 minutes. I also got locked out of my room when I was leaving, it was around 935 and I brought my bags to my car and went back for my dog and my card no longer worked. I then had to walk back to the front desk to get help getting in my room."

"I have stayed here multiple times and never had any issues"

"did not have a hot tub and floor not mop no wash cloth had to keep calling front desk every day"

"Beautiful views...can't beat it! Sparse kitchen. Carpets could be cleaner. Be prepared to bring dish soap, paper towels, and dishwasher soap because none is provided. Pools are cleaned everyday. Wonderful relaxing views. Be warned and know beach flags warnings and how to treat an undertow !"

"One of the worst facilities we have ever stayed at! Filthy hallways leading to our crappy, smelly room. Carpet was so dirty I wouldn’t walk on it with bare feet! Actually put my shoes on in the bathroom after showering to keep from walking on the dreadful carpet. Interestingly enough, I checked the ratings (8.4 excellent) before booking…who is submitting these ratings??"

"Great service"

"Check in and check out was efficient. Room was very spacious and clearn. We appreciated the bars all around the shower. Bathroom was large and very clean. Property was well maintained. Ample parking. Good lighting in the parking lot. Linen was very nice on the beds. Loved having a fridge. Breakfast worker was exceptionally nice and offered to make us omlettes. Waffle was great! Would definitely book this property again."