Hotel Dekat University Lake

"Great stay! Everything was great!"

"Here’s a firm but professional review you could post: I had a terrible experience at this Hampton Inn and would not stay here again. During our stay, we found a cockroach in our room, which was completely unacceptable. I was traveling with my three young children, and instead of feeling comfortable and safe, we spent the entire night feeling disgusted and anxious. None of us could relax or sleep because we were worried there might be more bugs. To make matters worse, despite reporting the...

"Staff was great! Very personable."

"We had a perfectly pleasant stay at the Hilton Garden Inn for three nights. The place was clean and there are lots of shopping and eating choices nearby. The staff was helpful. The housekeepers did miss cleaning our room one day, but we were able to get clean towels as well as extra bottles of water and coffee pods from the front desk. If you need to stay in the area, I think this is the best choice."

"I enjoyed my stay"

"The seating area where the fire place and couches are was closed when the pool closed. The fencing should be re designed to allow guests to sit near the couches in the evening."

"close to Chapel Hill, clean, and nice staff!"

"All the staff were very nice and friendly. The room was clean and neat, but small for a Hampton Inn. The morning after I arrived I had to take a cold shower because the water would not get warm and the tub drained very slowly so I was standing in water. The toilet ran constantly. I reported the cold shower to the front desk person when I went down for breakfast and they said they would get someone up there to fix it. I left for the day. The next day I had to take another cold shower. I...

"Great"

"The property was good for business travel."

"The room was great, I was on the 5th floor and the view was nice. It was quiet and smoke free. The young man at the desk was very friendly and immensely helpful with questions. He suggested a great place for dinner as well. The music from the nearby jamboree?!? Was terrible until about 11 but the stay was great."

"No complimentary breakfast"

"Room/furniture not very clean. TV/remote not working properly. Lobby area needs updating. However, staff was pleasant and responsive."

"Great location, super convenient to university, great staff and clean room."